SUMMARY:

• Highly accomplished and technically sophisticated Consulting Technology Executive with extensive domestic and international experience in strategic plan development, enterprise agile leadership, COTS package deployment, IT service delivery management, IT infrastructure, corporate - wide ERP/SAP implementation initiatives, B2B & B2C strategies, private & public cloud solutions, pmo office design & management, and company-wide data architecture with multibillion-dollar organizations.
• Has led successfully transformed strategic plans into executable IT strategies to establish common processes, significantly reduce operating costs, and improve profitability. Recognized expert in enterprise agile scrum, e-business, and e-commerce strategy, for blue-chip, medium-sized, start-up, and Fortune 100 companies. Consistent track-record in bringing in large-scale, mission-critical projects in record time and under budget. Industry experience in: Manufacturing, Logistics & Supply Chain, Network & Telecom, Consumer Goods, Aerospace & Defense, Retail, Food & Beverage, Healthcare, Financial Services, and E-Commerce.

TECHNICAL SKILLS:

KEY TECHNOLOGIES AND METHODS: Microsoft Suite, UNIX, SAP R/3, Oracle R/12, Novell, ChefMod, Epos Now, Toast POS, NetSuite, SAP BW 7.5, SAP Business One, SQL Server, AS/400, SYSPRO ERP, CEGID, GiftLogic, QuickBooks Pro, Syspro, Enterprise 21 ERP, NECS, SQL ETL, Qlikview, Cognos 8 BI, Cognos TM1, Tableau, IBM Websphere, Oracle/BEA WebLogic, JBoss, Eclipse, Oracle/Seibel CRM Suite, ESSBASE, MS Sharepoint MOSS, Open Text Livelink, Sybase RDBMS, IBM mainframe (TSO/ISPF, CICS, IDMS, ADS/O, DB2, COBOL, IMS, D&B, OMNI), MS-Office Suite, MS-Project, Visio, O365, Microsoft Dynamics AX 2012, SAP/Ariba, Solution Manager 7.1, and SAP/4 Hana.

PROFESSIONAL EXPERIENCE:

Confidential

Chief Enterprise Architect

Responsibilities:

• Successfully implemented an enterprise Agile/Lean Program (EPMO), $450M budget and 10 Agile Centers with 512 Agile Teams and 5220 consultants/contractors with the requisite processes, tools, and governance models. Developed a hybrid SAFe approach for the Navy.
• Provided a competitive advantage to the Navy by integrating Sales & Distribution, CRM, Finance, Order Management, and Revenue Recognition onto a global single scalable platform with the implementation of a $75M+ SAP All-in-One installation for the financial services department.
• Implemented an Enterprise Project Management Office (EPMO) following a standard project lifecycle. Standardized sign-off and reporting and standardized development tools.
• Responsible for service delivery for all client engagements in the Americas and Confidential . Customer satisfaction, as measured by Net Promoter Score (NPS) at 68, which is at world class level.
• Responsible for the successful delivery of IT software solutions in Cloud, DevOps, Application Lifecycle, and IT operations management (ITSM, ITAM, PPM, JIRA, and PHP Development).
• Consolidated 50 worldwide data centers and IT help desk operations into a new domestic data center as part of the Confidential SAP, CRM, RAR, & FICO implementation process.
• Partnered with clients in managing custom SLAs that addressed unique business requirements, and directed monitoring, measuring, and reporting on all aspects of Managed Services and delivery.
• Established a global shared service technology platform. Drove successful implementation of a highly complex, $250M+ SAP/4 Hana solution in just under 3 years for global Services and Consumables Order to Cash operations in North America and Confidential Regions.
• Closely managed a large network of external consultants in market research, reimbursement, CME programs, government policy, regulatory affairs, executive recruiting, and account management.
• Created and managed international logistics and supply chain specs for the conversion of ten (10) legacy platforms to SAP; led global team to adapt (SAP/WMS, TMS, MM, CRM, RR, Hybris) systems to perform unique security, governance, and global audit requirements.
• Reduced monthly technology expenses by 60% through server consolidation and virtualization.
• Defined and implemented new processes and project governance for solution delivery using scaled agile framework (SAFe) as part of our agile development.
• Provided direction to executives on best practices for Agile development across 5000 applications.
• Responsible for SAP/4 Hana, FICO, SCM, SD, EWM, CRM, and RR global implementations.

Chief Solution Architect & ERP/SAP Senior Director of Technology

Confidential

Responsibilities:

• Led a series of projects to implement a mobile consumer application, online ordering/e-commerce and digital marketing leveraging SaaS/IaaS/PaaS Cloud computing models.
• Organized and facilitated Scrum ceremonies/Cadence meetings, Sprint planning, Daily stand-ups, Reviews, Retrospectives, Release planning, Product and sprint backlog grooming and Sprint demos for all Navy personnel, contractors, and consultants.
• Act as the Agile Coach, and manage budgets, & oversee converting 50 project managers to Scrum Master/Product Owner into Scrum Teams in a complex environment.
• Managed $100M ERP/SAP Program with over 500 project resources that included SAP America, 5 third party vendor companies, and 40 legacy applications to be interfaced with SAP systems.
• Successfully implemented DevOps plan for Agile Release Train to efficiently work with cross functional teams and vendors including, Demand, Global Change Office, Governance and Architecture, and Production Support.
• Defined B2B business model that established best-in-class processes and integrated cross-functional ERP systems (SAP, Oracle, Lawson, BaaN) across the organization.
• Served as proponent and lead of the PMO SAFe methodology, explaining, coaching, and encouraging teams to adhere to best-practices to synchronize Release Trains and Program Increment deployments for Navy.
• Rolled out SAP ERP with SD, WM, MM, EWM, FICO, SCM, and CRM to about 10,000+ users.
• Managed Agile transformation Design-Pilot-implementation process by mentoring, coaching, and Agile Coach, Scrum Master, Product Owner, Scrum Team members, and members of the Senior management team in 6 signature projects: CCMP, PMS, GRS, EIM, Digital Direct Book, and Upselling for the Confidential .

ERP/SAP PMO Senior Manager and Principal Enterprise Architect

Confidential

Responsibilities:

• PMP certified Program Manager with successful track record of leading complex multi-million-dollar SAP programs to on-time and under completion. Led 13 SD, and SCM implementations.
• Identified critical IT business unit performance gaps through the Agile/Scrum methodology.
• Reduced development lifecycle 40% by streamlining processes through the implementation of Six Sigma, motivating and contractors and navy personnel, upgrading tools and technologies, improving project management, and instilling accountability.
• Principal Business Advisor and SME responsible for implementation and support of SAP/FICO module for US and Confidential operations through much of the project.
• Served on the Navy IT Project Steering Committee with Senior Management team.
• Led global ERP solution (Oracle Financials & PeopleSoft Consolidation) and migrated legacy applications to new platform improving customer service, efficiency, and access.
• Spearheaded the development of the first-ever PMO office, defined project management processes, including those related to requirements management, change control, & testing.
• Led the enterprise architecture, IT strategy domain and business case /ROI for ERP/SAP technology adoption resulting in 90% IT asset re-use and savings of over $4.5M in the first and second year of planning.
• Negotiated and implemented 350 Service Level Agreements for existing Navy contractors through the creation of standardized templates, resulting in 100% compliance for US-based applications.
• Increased revenue opportunities by 50% utilizing ERP packages software & client/server systems.
• Championed need for standard ERP/SAP solution for reduction of total cost of ownership by 50%.