SUMMARY:

• Delivery - oriented IT project management professional, experienced in working as a Project Manager,
• Scrum Master, and Product Manager, with proven proficiency in all aspects of the SDLC, from initiations to implementations. Well practiced with Agile/Scrum and Waterfall methodologies, and with the transitioning from Waterfall to Agile. Strong in projects of developing and enhancing ERP systems,
• Supply Chain Management systems as well as Enterprise systems; proficient with Web and Mobile
• E-Commerce applications developments; possesses combined skills of technical, analytical and IT leadership to ensure successful deliveries; excellent communication, presentation, and stakeholder coordination skills. A self-starter, critical thinker, quick learner, and a reliable person.

PROFESSIONAL EXPERIENCE:

Confidential

Delivery Manager

Responsibilities:

• Served as an on-site supervisor to manage around 30 + professional contractors working in an Agile/Scrum, high-paced, Scaled-agile development environment. Coach and support the Agile/Scrum methodology implementation, and apply MRP model in caring of our resources in a client environment and include Web App and Mobile App developer, QA engineer, SDET, UX Designer, Scrum Master, Product Owner, Product Analyst, and Business Systems Analyst. Conduct one-on-one by-weekly meeting. Perform a role of Liaison between Client Company’s management and our contract resources.
• Methodology: Agile/Scrum.
• Management/Communication Tools: Jira, Conflornce, MS Office 360. Skype .NET

Confidential

IT Project Manager

Responsibilities:

• Methodology: Agile/Scrum.
• Management/Communication Tools: MS Project, SharePoint, MS Office 360. WebEx, TFS, Skype
• Environment: and Technology: Not. Net, Web Services, MS Dynamic CRM v.2012

Confidential, Los Angeles CA

Project Manager/Product Owner

Responsibilities:

• I managed the Code Enforcement application development across stages of requirement gathering, analysis, database design, UI designing with Mobile and Web App development. Served as a liaison among Code Enforcement Bureau, Information Systems Bureau of Los Angeles City and 3Di on-shore team as well as the off-shore development team.
• Methodology: Agile/Scrum
• Management/Communication Tools: JIRA, MS Project, SharePoint, Visio, MS Office. WebEx
• Environment: and Technology: Oracle, C#.net, Web Services, Axure 8.0

Confidential, Compton, CA

Sr. Project Manager/Scrum Master

Responsibilities:

• Project Manager/Scrum Master for multiple projects: Web service API enhancements, e-Commerce (B2C) order management and fulfillment management feature upgrades, as well as engineering technology project
• Methodology: Agile/Scrum
• Management/Communication Tools: JIRA (Scrum and Kanban), MS Project, SharePoint, MS Office.
• Environment: API, .Dynamic AX v2012, GP, NET, C#, SQL Server, SSIS, SSRS, Java, Java Script, Web Services, TFS, SFTP, Confluence, EDI

Confidential, City of Industry, CA

IT Manager

Responsibilities:

• Supported the systems to handle company’s E-commerce B2B, B2C and Drop Ship business model. worked redesign the company’s IT infrastructure with Ecommerce front-end, Enterprise Resource Planning System (ERP) system, Warehouse Management system (WMS) and road map to a higher level of IT functioning to fit with the growing business. E-commerce, integration with ERP (MS Dynamic GP), WMS (Infor) and middle ware to process automation
• Methodology: Waterfall, Vendor Management
• Management/Communication Tools: MS Project, MS Office.
• Environment: SQL Server, SSIS, Dynamic GP, Infor, Web Application, Crystal Report, Middleware. Server Storage on Cloud - AWS

Confidential, Calabasas, CA

Product Manager/Data Analyst

Responsibilities:

• With the Home Loan Division of Confidential, worked on RESPA Remediation project first, serving as a liaison between the IT systems group and line of business. Managed a web based software enhancement solution to custom fit business needs in a timely manner. When the process was done, I then worked on a software solution for all mortgage banking related regulation, categorized by bundle, rule and component. Managed projects include system architect, programming, Implementation and modifying the ETL automation package. project using business intelligence (BI) tool, Microsoft SSIS to ensure process quality and speed.
• Methodology: Agile/Scrum
• Management/Communication Tools: MS Project, JIRA, MS Excel, SharePoint, Microsoft Communicator
• Environment: .Net, SQL Server, SSIS, SSRS, MS Access, Oracle, Web Application

Confidential, North Dakota

Program Manager

Responsibilities:

• Responsible for enhancement requests and bug fixes for Microsoft Dynamics products: Microsoft Dynamics CRM and Dynamics ERPs (Dynamic Axapta, Great Plans), as well as the MBS system an online E-commerce Application used for establishing and maintaining business relations with Microsoft customers, Managed about 50 people within three teams, on-shore and off-shore. Worked with project team to accomplish targeted releases, include system implementation
• Methodology: Waterfall, QFE
• Management/Communication Tools: MS Project, MS Excel, SharePoint, Team Foundation Server, Lync.
• Tech Environment: C++, C#.Net, SQL Server, SOX compliance

Confidential, Beaverton, Oregon

Sr. Project Manager /Scrum Master

Responsibilities:

• Responsible for Order Management Tools, served as a scrum master, led project team to accomplish targeted feature enhancement releases. Tasks included scope definition, budgeting, scheduling, risk assessment and planning.
• Methodology: Agile/Scrum
• Management Tools: Version-One and MS Project, MS Excel, SharePoint, Outlook, Word, Web Analytics
• Environment: Java, Unix, Oracle as Database, ERP system communicate with: SAP

Confidential, Torrance, CA

Project Manager

Responsibilities:

• Worked on ERP system and Supply Chain Management system suite. Managed Software Releases, Enhancement, Implementation.
• Methodologies applied: Agile, PMBOK, Waterfall
• Management Tool: MS Project, MS Excel, MS Office, SharePoint,
• Environment: .NET, SQL Server, ERP system Preparatory

Confidential

Business System Analyst

Responsibilities:

• Gathered business requirements; communicated with system users and customers; created functional documentation; designed and standardized reports; performed software installations; offered customer technical support as well as data conversions. Performed application implementation, system migration, data conversion, Responsibilities also included: data modeling and application development. EDI Fitting, Utilized Crystal Report, SQL Server, MS Access, MS Office, and Visual Basic.

Confidential, Culver City, CA

Programmer/Analyst

Responsibilities:

• Feasibility Study and System Acquisition, SAP implementation/system migration
• Conducted feasibility study for the replacement of the AS400 legacy ERP system by the NT based Client/Server System. Worked on enterprise system tool selection, including: RFP creating and assessing ERP systems such as Oracle Financial, SAP for ERP solutions. Worked on conversion and system implementation.
• Sub Program Design, Creation and implementation:
• Independently worked on price book projects. The program imports information from other sources and provides sales people with s to each product and its grade, characteristics, functions and price. Worked on version upgrades, installation, troubleshooting, user feedback and user . Used VB, Java, Crystal Report, and Access.
• CRM system vender coordination and production support
• Applied vendor management tasks, worked on production support for GOLDMINE, a third party CRM system served as a liaison of internal CRM application for the user and vendor.

Confidential, El Segundo, CA

Computer Engineer

Responsibilities:

• Telecommunication firm which provides intranet solutions to national and international corporations.
• Worked on HubMan systems, an enterprise information system used to process data for client business service. Also supported the business process of Cisco hubs that Confidential placed in major cities as backbones; placed locally in customer sites that allow customers to subscribe to services that enable secured intranet communication across cities, states and countries. Kept track of customer information bandwidth, and service levels. System included functions of service pricing and billing.
• Software Application for telecommunication business with Cisco Hubs:
• Contacted internal users of the system tool and made several feature enhancement version upgrades. Maintained, upgraded, re-designed, programmed and enhanced an enterprise software system for the Telecom Service business.
• Used MS Visual Basic, Oracle RDBMS and Crystal Report.

Confidential, Springfield, MA

Programmer/Analyst

Responsibilities:

• Responsible for design and developing of Electronic Confidential t Record system.
• Communicated with internal users; produced system prototyping; coded, tested and applied tools such as Visual Basic, Power Builder, SQL Server and Crystal Report.

Confidential, Bloomfield, CT

Programmer/Analyst

Responsibilities:

• Worked on health care insurance Case Management System which allowed insurance professionals to input and retrieve the Case Information for decision making.

Confidential, Hartford, CT

Programmer/Analyst

Responsibilities:

• Worked on coordinating the IT team with Electronic Publishing Department. Made sure projects were completed on time and with defined quality requirements. System extracted data from multiple internal databases, and allowed the Electronic Publishing department to print out and issue policies to customers.

Confidential, Bristol, - CT

Programmer/Analyst

Responsibilities:

• Worked on a Mortgage Application project, wrote code, designed managerial reports, and performed data conversion. Used Visual Basic, R & R Report Writer and FoxPro database.