SUMMARY:

• 7 years of Full Stack Software Development experience in Pega Robotics(RPA & RDA), UiPath, C#.Net, ASP.Net, SQL Server, Visual Studio, HTML/CSS, XML/XSD, SOAP, Design Patterns, REST, JavaScript, Design Patterns, JQuery, MVC and Agile/SCRUM Methodologies. Extensive experience in working with Telecom, Insurance & Banking domain.

TECHNICAL SKILLS:

Network Administration: SQL server 2008 R2, 2012 Development of new releases and build upgrades (Client/server) using Install ShieldManaging and creating web services

Software: Visual Studio .NET 2015, Pega Robotics V 8.0, UIPATH V 18.4

Platform: Windows 2000/NT/XP, DOS

Technologies: . Net framework 4.6, C#. NET, ASP.NET, JavaScript 1.3, HTML / CSS 5, XML/XSD, JQUERY, AJAX, REST Web services, SOAP UI interface, jMeter, MVC5 WCF/WPF, Agile and Scrum Methodology, JIRA

Databases: MS SQL Server 2012, MS Access, DB2, IDMS, Oracle 10g

QA Testing: QA testing of new release builds

PROFESSIONAL EXPERIENCE:

Confidential

Senior Solutions Architect

Responsibilities:

• Member of Robotics/AI COE team
• Conduct RPA (Robotic Process Automation) High Level Assessments
• Evaluate Incidents and processes to identify where automation makes sense as well as report on overall health of incidents at Confidential
• Evaluate and Ensure that the right automation tool is used for the automation
• Work with teams on evaluating what deployments or maintenance activities make sense for automation as well as the benefits gained
• Act as an advocate for automation at Confidential (Present CI/CD and Automation capabilities to teams across Confidential, Listen to what they want to do and recommend solutions)
• Reporting to Senior Leadership on funnel progress/benefits as well as overall automation/incident status
• Perform role of counselor and coach and provide input and guidance into the staffing process
• Provide leadership and support for delivery teams and staff
• Define complexity of the process in terms of Robotic Process Automation Delivery
• Recommendations to alter or reengineer process to automate or improve automation potential
• Create a Business View RPA (Robotic Process Automation) Solution Design
• Demonstrated experience of providing technical leadership to large - scale application design and development projects
• Define deployment strategy and multiple approaches
• Define enterprise infrastructure plan for Robotics
• Study process information, standard operation procedures, process maps, volumetric trending, error rate, error volumes, exception handling steps, capacity utilization FTE, productivity metrics and average handling time.
• Conduct sessions for internal developers on UIPATH and Pega robotics
• Conduct weekly code review sessions
• Documented best practices, Playbook for enterprise infrastructure, Selection of good robotic processes
• Involved in IT strategy and transformation engagements (IT long range plan, roadmap,operating model, governance, enterprise architecture,etc.)
• As a part of CoE leveraged multiple robotics POCs and Early deployments for production
• Processes involved: ATM Balancing, SingleSign-on, Data center Reconciliation, Month End Reporting, Lockbox Creation and 40+ processes

Confidential

Senior Robotics Architect

Responsibilities:

• Member of Robotics/AI COE team within bank
• Conduct RPA (Robotic Process Automation) High Level Assessments
• Identify processes that are feasible for automation with recommendations for benefits and savings
• Define complexity of the process in terms of Robotic Process Automation Delivery
• Recommendations to alter or reengineer process to automate or improve automation potential
• Create a Business View RPA (Robotic Process Automation) Solution Design
• Analyze and observe processes to understand the process steps and applications used to complete business transactions by a user
• Define deployment strategy and multiple approaches
• Define enterprise infrastructure plan for Robotics
• Study process information, standard operation procedures, process maps, volumetric trending, error rate, error volumes, exception handling steps, capacity utilization FTE, productivity metrics and average handling time.
• Analyze #500 User Stories utilizing JIRA to determine effort estimation and prioritization
• Conduct DIY labs for internal developers on Pega robotics
• Conduct weekly code review sessions
• Documented best practices, Playbook for enterprise infrastructure, Selection of good robotic processes
• Involved in IT strategy and transformation engagements (IT long range plan, roadmap,operating model, governance, enterprise architecture,etc.)
• As a part of CoE leveraged multiple robotics POCs and Early deployments for production
• Processes involved: Credit Limit update, Reconciliation, Online Maintenance close account & restructure, Finance rates update using Pega Robotics

Confidential

Lead Technical Consultant

Responsibilities:

• 4 years of extensive programming experience using C#. Net, ASP.NET 4.5, VB.NET, HTML, JavaScript, CSS and XML
• 4 years of experience in analysis, design and development of client/server, web based and n-tier application
• Expert in developing windows applications, web applications, windows services and web services in Microsoft Visual Studio .Net IDE Framework 4.5 using C#.Net 1.1, C#.Net 2.0, VB.NET,ASP.NET andSQL Server
• ProficientinWeb Services,SOAP/REST,XML,DTD, CSS, HTML, AJAXand JavaScript
• Created deployment packages for Applications using Install shield
• Worked extensively with Data Adapter, Dataset, Datareader as apart of ADO.NET to access and update database
• Extensive experience in SQL Server Database design, Database maintenance, stored procedures, and triggers usingSQL Server 2012
• Expert in debugging an application using the debugging tools provided by the Visual Studio.Net IDE
• Functional domain experience involves Financial, Telecom and Banking Services
• Effective in working independently and collaboratively in teams
• Implementation / Application Configuration / test plans / technical specifications / Unit and Integration Testing
• Analyze the data integration and data transfer between various parts of an application across applications at UI level
• Configuration of Process Automation Tool (OpenSpan)

Confidential

Lead Technical Consultant

Responsibilities:

• Automated the Call Flows for Post-paid billing changes & Activation- Deactivation of Value Added Services (VAS)
• Designed Single Screen Dashboard for Prepaid and Postpaid client demographics and VAS details
• Designed, developed and tested Auto Scheduler: Solution configuration and Record Penetration even if Siebel application is not working

Technologies Used: C#. Net, HTML, CSS, javascript, jMeter, Webservices, WCF, WPF, AJAX, OpenSpan and SQL

Confidential

Lead Technical Consultant

Responsibilities:

• Created reliable/ maintainable code, find scalable solutions to difficult problems using Scrum Methodology
• Extracted data from Web, Windows & Mainframe applications
• Configured Citrix Mixed Mode
• Automated numerous manual steps & validations manually performed by the user
• Service Component Implementation to reduce time for all validations & mappings
• Ensured services provided, Data Security/Process Compliance & performed to Service Level Agreement (SLA) performance levels
• Managed / Supervised a group of people & delegating tasks, negotiating workloads, assessing performance & reporting on developments
• Conducted Leadership & operational meetings to ensure agenda & actions items are effectively delegated

Technologies Used: OpenSpan, C#. Net, SQL, Webservices, WCF, WPF, AJAX and Installshield

Confidential

Lead Technical Consultant

Responsibilities:

• Automation of a globally used Java application (Finacle I-Core - Singapore).
• Compared Maker Checker excels
• Created files (.dll) to read /write data from .ods file format to be used in Openspan
• Reduced turnaround time & minimized errors
• Reduced manual validation steps through automations
• Constructed detailed operational metric reports & presented it to Senior management

Technologies Used: OpenSpan,C#. Net, Asp.Net, Javascript, SQL, Mainframe applications and Installshield

Confidential

Associate Technical Consultant

Resposibilities:

• Web Service Implementation for authentication & authorization of Customer & contact Centre
• Designed front-end pages for Admin panel User Interface
• Implemented error & transaction logging in the web service
• Implemented Email / SMS generation while End User profile generation
• Integrated Applications API in web service & SingleScreen application
• Performance testing of webservices

Technologies Used: .Net framework 4.5, IBM DB2 9.7 database, C#.Net 4.5, ASP.NET 4.5, XML, HTML, CSS, javascript, jMeter, Webservices, WCF, WPF,AJAX SOAP UI and REST

Confidential

Associate Technical Consultant

Responsibilities:

• Single-handedly designed, developed, tested and deployed the project on Citrix Server
• Responsible for creating the technical specifications, pre-planning & preliminary reports for the project
• Conducted feasibility study & automation of 8+ applications that were based on Siebel, Web, Windows, Oracle 6i & Oracle ADF Forms
• Involved in Implementation/Application Configuration/test plans/technical specifications/Unit & Integration Testing
• Conducted Data integration & data transfer between various portions at UI level

Technologies Used: OpenSpan,C#.Net 4.6, SQL 2012, Siebel application, Webservices, WCF, WPF and Citrix server

Confidential

Associate Technical Consultant

Responsibilities:

• Feasibility & automation of 10+ Web, Windows & Java based applications
• Worked on fetching recharges, Call Detail Records (CDR), Tagging, Device capabilities, .txt file download from server, VAS activation & deactivation & Hello tunes process flows
• Created simulators of many applications & automated same using Post method
• Automating excel & word macros
• Providing support during client’s security policy compliance checks
• Managed separate OpenSpan Solutions deployed for 8 Telecom circles nationally
• Technical Specifications, Inspection of test plans
• Improved user productivity & experience, utilizing enterprise applications by streamlining user workflows
• Reduced repetitive data entry & simplifying the user interface, without changing the underlying applications

Technologies Used: OpenSpan, C#.Net 4.5, SQL 2010, HTML, XML, Installshield, Web, Windows, Java applications and Design patterns

Confidential

Junior Technical Consultant

Responsibilities:

• Developed automation in C#.Net, OpenSpan Studio 5.2.135, OpenSpan Runtime
• Automated Main Frames, Web & Desktop applications
• Reduced the transaction & time, improving user experience by eliminating redundant steps

Technologies Used: OpenSpan,.Net framework 4, IBM DB2 9.7 database, C#.Net 4.5, ASP.NET 4.5, XML, HTML, CSS, JavaScript, jMeter, Webservices, WCF, WPF,AJAX SOAP UI and REST

Confidential

Trainee Technical Consultant

Responsibilities:

• Analyzed business objectives, prepared action plans & enhanced areas for modification & improvement
• Reduced toggling multiple tabs in applications for Customer demographics, CDR & Recharge history leads to delivering incorrect information
• Reduced operational errors & average handling time
• Zero code change among the applications to be integrated

Technologies Used: OpenSpan,C#.Net 4.5, SQL 2010, ASP.Net 4.5, CSS 3, JavaScript, jMeter, windows & web applications