SUMMARY:

• Experienced in vendor management
• Strong knowledge of technical writing for vendor bid process
• Expert in Router, Switch and firewall installations
• Very knowledgeable in node - room design
• Windows XP/2000/NT/98 Networking
• Troubleshooting/repairing and testing of hi-cap circuits for WAN use
• Physical network design LAN, WAN, and MAN
• Experience supporting customer networks or supporting internal networks via phone and a ticketing system
• Desktop support for add, moves and changes on a project level
• Tech support at an Enterprise Wide level
• Capacity planning for network traffic forecasting
• Auba wireless support
• In depth knowledge of networking and management protocols: (TCP/IP, SNMP)
• Over seventeen years experience working with Cisco firewalls, router, switches, frame relay and ATM
• Provide day to day support in the Confidential Nexus environment
• Hands on administration of Load balancer s, FWSM and Pix vpn
• Day to day support for IPSEC and MPLS tunnels for remote offices
• In depth knowledge of various switching technologies: (Foundry-Poe,Cisco-Poe,
• Extensive hands on experience with cabling: (cat3, cat5, cat5e level7, Avaya)
• Hands on with PBX installations: (Nortel, Roam)
• Experienced in power distribution and power back up systems: (APC,Power-ware)
• In depth knowledge of Trading Floor equipment. (Bloomberg,Reuters,Knight-Ridder)
• In depth knowledge of networking protocols: ( OSPF, RIP, EIGRP, BGP)
• Working knowledge of pcs: (windows, XP,2000nt, 98)
• Working knowledge of network systems management tools: (Rivermine, Solar winds, What s up, Sflow, Wanda, )

PROFESSIONAL EXPERIENCE:

Confidential

SENIOR TECHNICAL ANALYST

Responsibilities:

• Provide technical support to both the Corporate and Retail networks
• Provide technical support to for the Data Centers
• Monitor all primary and secondary network circuits for the Enterprise
• Monitor alarms using our Site Watcher and MNI9 monitoring tools
• Using the Cims ticketing system to track outages I worked on
• Troubleshoot problem circuits with Telco carrier
• Create change control document for work to be scheduled
• Replace end of life equipment with new equipment
• Set up RMA’s’ with vendors when equipment dies
• Provide detailed documentation of all network issues
• Provide solution for Network Outages and problem for remote sites
• Provide support to the Aruba WIFI environment
• Being a resource for Nexus Installations form a operational standpoint
• Provide support for all vpn connections vendor and employee
• Currently providing support for MetroE over BGP using MPLs

Confidential

NETWORK ENGINEER CCNA/DA

Responsibilities:

• Provided technical support enterprise wide for the network
• Implementing QoS on all enterprise routers and switches around the world
• Troubleshoot problem circuits with Telco carrier
• Monitor all primary and secondary network circuits
• Troubleshoot problem circuits with Telco carrier
• Create change control document for work to be scheduled
• Replace end of life equipment with new equipment
• Download new versions of IOS to support project
• Helped to resolve trouble tickets
• Give weekly status report on going projects
• Provide detailed documentation of all network issues

Confidential

NETWORK ENGINEER CCNA/DA

Responsibilities:

• Provided technical support enterprise wide for the network
• Firewall support and configuration
• IPSEC VPN support and configuration
• Conduct Circuit turn up’s for new sites using Cisco routers
• Monitor all primary and secondary network circuits
• Troubleshoot problem circuits with Telco carrier
• Provide detailed documentation of all network issues
• Configure and set up Solar Winds Monitoring to do nightly backups on all Nodes
• Provide solution for Network Outages and problem for remote sites
• Provide documentation to network diagram to support network changes

Confidential

SENIOR NETWORK ENGINEER CCNA/DA

Responsibilities:

• Manage day to day Network Operation for the Cooperate Office and Data Centers
• Architect network design for future growth
• Design and redesign Wans and Lans using Cisco, and Foundry products
• Manage outside vendors
• Provide support for VOIP
• Firewall support and configuration
• VPN support and configuration
• Negotiate pricing for all network related equipment including contract negotiation for existing and future data centers
• Conduct Circuit turn up’s for new sites using Cisco routers
• Monitor all primary and secondary network circuits
• Troubleshoot problem circuits with Telco carrier
• Provide detailed documentation of all network issues

Confidential

NETWORK OPERATIONS ENGINEER

Responsibilities:

• Provided technical support enterprise wide for the network
• Implemented Voice over Internet Protocol (VOIP) at 300+ branch office locations
• Provided Circuit testing to include: T-3,T-1, Frame-Relay, ATM, and IMA
• Conducted Circuit turn up’s for new sites using Cisco routers
• Monitored all primary and secondary network circuits
• Troubleshot down and problem circuits with Telco carrier
• Provided detailed documentation of all network issues
• Used as a technical resource for IT project
• Assisted junior technicians with equipment configurations to support corporate IT projects

Confidential

SENIOR NETWORK ENGINEER

Responsibilities:

• Managed the implementation of large data and voice projects
• Worked with more than 100+ Data Centers with servers, 1,000+ Routers, and 3,000+ switches within the enterprise.
• Worked in a team of 12 Network Engineers
• Designed and redesigned Wans and Lans using Cisco products
• Provided tech support enterprise wide for the network
• Circuit tested to include t-3, t-1, frame-relay, ATM, and IMA
• Supported trading floors and call centers
• Provided network analysis for capacity planning
• Managed outside vendors
• Reviewed vendor proposals for bid process
• Supported document large and small moves
• Provided network connection in a multi vlan environment
• Supported end users on Windows 95, 98, ME, NT, 2000, and XP
• Pc Desktop maintenance/configuration/installation/upgrades

Confidential

LEAD TECHNICIAN

Responsibilities:

• Supported adds moves and changes for voice and data at Confidential Computers and SGI computers
• Installed routers and hubs at Confidential Computers and SGI Computers.
• End user support at Confidential Computers voice and data
• Installed test cat-5 cable for various companies
• Installed terminate and support for pbx switches for various companies

Confidential

WAREHOUSE LEAD

Responsibilities:

• Over saw the day to day operations in shipping and receiving
• Forklift driver
• Provided tech support for small office equipment

Confidential

NETWORK TECHNICIAN

Responsibilities:

• Supported day to day operations at Foundation Health voice and data
• Supported users on token ring, thicknet
• Installed hubs, and mux’s to support network
• Configured dec net equipment to support add moves and changes