Enterprise Architecture, Business Analysis, Program Management Resume

SUMMARY:

Diverse experience in Corporate IT and Consulting in various delivery models (insource, outsource, managed services, nearshore, offshore, waterfall, agile, MVP). I currently work as IT Director at CDK Global (spinoff from ADP) responsible for Business Transformation and Enterprise Apps (CRM, CPQ, ERP). Prior experience includes a) Enterprise Architecture and Delivery Management at two of the world's largest middleware/SOA COE - Confidential and Confidential, b) Enterprise Architecture and on-time & in-budget delivery for legacy modernization and smart grid (SOA, ERP, BI) at a Confidential in NC, c) Director, Strategy & Architecture for Public Sector clients at Oracle, and d) Solution Director and VP roles for Integration, DW, and BI practices at a mid-tier consulting for government and commercial clients.

PROFESSIONAL EXPERIENCE:

Confidential

Enterprise Architecture, Business Analysis, Program Management

Responsibilities:

Business-IT liaison for additional business transformation initiatives. Moved the business from annual price increase to anniversary price increase, bringing in $22MM /year. Implemented discount management and supported sales structure adjustment for $65 million /year savings. Engaged with sales to drive renewals resulting in 670 renewals and a record quarter. Retired multiple Hubspot instances and replaced with a single Cloud Pardot-Salesforce instance to automate lead to opportunity conversion. Eliminated 10,000 duplicate contacts. Enhanced 360 view of customer with cross-business consolidated data, reporting, and business intelligence.
Aligned Business and IT strategy, defined 2-year roadmap, and managed BPO relationship. Transformed BA team from tactical support to strategic & business process focus. Setup IT PMO from the ground up.

Confidential

Insight Program Director

Responsibilities:

Developed business transformation (IaaS, PaaS, Exa*), cost, efficiency, compliance, risk management, sustainability, security, and modernization strategies through business-IT alignment, road-map planning, and enterprise architecture. Engagements included Executive Director WY-DOT (Executive Dashboard, Mapping, Operational Visibility - Business Intelligence), COO Chicago Transit (Finance Business Process Improvement), CIO WI Public (Scalability), WI Health Services (Efficiency, Performance), CIO IL Tollway (Vulnerability Assessment, Performance, Security), CPO City of Chicago (Mayor Procurement Reporting, Business Intelligence), CIO Omaha Power (IT Planning, Cloud, Data Management & Application Migration Strategy), and Alberta Health Services (Finance/HR Business Process Improvement, Green Strategy).

Confidential

IBM Principal

Responsibilities:

Strategy & Architecture consultant to enable green initiatives for tower monitoring, triple-play, help-desk optimization, and ITIL services management. Technologies included BMC Remedy, Maximo, and Tivoli.

Confidential

Technical Architect

Responsibilities:

Designed and implemented enterprise architecture for middleware (SOA, EAI, B2B, BPM, BAM, MDM) for Oracle revenue cycle, customer master, global supply chain, and logistics consolidation. Defined enterprise architecture to reduce time to implement business divestitures and consolidation from 6-9 months to less than a month.

Confidential

Solutions Director and Vice President

Responsibilities:

Managed a global team of consultants for integration, data warehouse, and business intelligence practices. Managed partnership with product vendor webMethods. Provided thought leadership, best practices, public speaking for SOA, UCCNet, MDM, and BPM.

Confidential

Webmethods Integration Enterprise Architect

Responsibilities:

Sold and implemented $6 million/year Integration CoE. Led Confidential team to move from custom and one-off integration projects to enterprise-wide SOA strategy. Defined 5-year roadmap, integration enterprise architecture, implemented, and supported initiatives at $15 billion Confidential business across field services, manufacturing, supply chain, finance, HR, and sales. Reduced cost and turnaround time by a factor of 10 by establishing processes, procedures, standards, best practices, and reusable components. Delivered over 200 projects on-time and in-budget with global delivery model.

Confidential

Systems Analyst

Responsibilities:

Designed and implemented Intranet that won recognition by CIO magazine. Transformed the organization into e-Business via initiatives including e-Procurement, online billing, and corporate web site with e-Commerce.

Confidential

Software Engineer Product Development

Responsibilities:

IT development and operations management at organizations from US, India, and Japan in the areas of customer relationship management (CRM), natural disaster risk assessment, law enforcement, tourism, geographical information systems mapping (GIS), and weather forecasting. Microsoft technology evangelist and speaker at conferences and meetings. Ensured on-time delivery of code and software products.