SUMMARY:

• Expertise in Microsoft Directory Service
• Active Directory - Windows 2003
• Active Directory - Windows 2008
• Active Directory - Windows 2012
• Active Directory Federation services with SSO
• Active Directory replication with Office 365
• Expert of Microsoft Online Services -
• O365 - Microsoft Office 365
• O365 provisioning, deployment and migration
• Expertise in the Microsoft Exchange Server Administration
• Exchange Server 2000,
• Exchange 2003, 2007, 2010 & 2013
• Expertise in the Deploying Microsoft Enterprise Real Time Communication
• OCS 2007 R2
• Lync 2010
• Lync 2013
• Unified Messaging Role
• Expert of Software based PSTN Gateway - VOIP
• Asterix Now 1.7.1
• Knowledge of Server Security -
• Internet Security & Acceleration 2006 (ISA)
• SonicWall and CheckPoint Firewall

TECHNICAL SKILLS:

Operating systems: Windows 2000/2003/2008/2012 Server, (Windows: XP/Vista/Win7)

Networking: Installation & Configuring Network OS Like Windows 2000, Windows 2003, Windows 2008 & Windows XP.

Virtual Labs: Microsoft Virtual PC 2007, Microsoft Virtual Server 2005, Hyper-V

AntiVirus: Symantec, MacAfee, Trend Micro, etc.

Antispam: GFI, Antigen, Ninja, Trend Micro Scan Mail for Exchange.

Messaging: Exchange Server 2000, 2003, 2007, 2010 and 2013

Unified Communication: OCS, OCSR2, Lync 2010, Lync 2013 and Lync online

WORK EXPERIENCE:

Sr.Consultant

Confidential

Responsibilities:

• Infrastructure requirements for DataCenter
• Server Roles which are pre-existing in the environment
• Requirement to deploy new Servers
• Analyze the Datacenter and create reports
• Explain the difference and Similarities between Legacy and windows 10
• Security and Enhanced features of windows
• Perquisites for Deploying Windows 10
• Planning and Deployment for Enterprise customers
• Lab Scenarios to Deploy Windows 10 to work with Line of Business apps
• Integration with Azure and Intune by Windows 10
• Utilization of all the new features of Windows 10 for BYOD
• Enterprise Application Store management and Device Management
• Analyze the Active Sync issues Experienced by iOS and Exchange 2010 SP9
• Health check for the Exchange 2010 Server Topology
• Administration and Management of Exchange 2010 Server
• Plan to Mitigate the issue with Active Sync issues
• Plan to improve performance of Exchange 2010
• Implementation of Changes post approval
• Taking backups of Lync configuration and topology
• Taking backup SQL databases
• Deployment of Skype for Business
• Testing pilot users with all the functionality
• Moving Conferencing Directories and Role consolidations
• Deployment and configuration of Archiving, WAC, Mediation and Edge servers
• Moving all the users to Skype for Business and
• Monitoring of the New environment
• Decommissioning of the Lync 2013 Servers
• Administration of Exchange 2013
• Designing High Availability for Site Resiliency for Exchange 2013
• Configure Exchange 2013 Backup solution of Database and server
• Configuration and Deployment of Edge Server

Microsoft Technical Lead

Confidential

Responsibilities:

• Providing Microsoft Lync Enterprise Support on Communication / Voice/ Mobility / Online(Microsoft Lync, Office Communicator Server 2007 R2) Environment
• Confidential a team of Eight Engineers
• Supporting them technically for customer support
• Attending meeting with the Escalation team
• Handling Escalations and resolving issues
• Maintain customer satisfaction
• Developing Strategies to improve scores

Microsoft Senior Consultant

Confidential

Responsibilities:

• Providing Microsoft Lync Enterprise Support on Communication / Voice/ Mobility / Online(Microsoft Lync, Office Communicator Server 2007 R2) Environment
• Providing Voice Based Professional Technical Support to MICROSOFT Clients.
• Confidential Multi-Domain / Cross-Forest Lync Environment.
• Planning & Deployment.
• Management & Administration.
• Lync - Exchange Integration.
• Presence / Conferencing / External User Access.
• Enterprise Voice / Unified Communication.
• Archiving & Monitoring.
• Federation.
• Mobility / Lync Online.

Microsoft Technical Lead

Confidential

Responsibilities:

• Providing Microsoft Lync Enterprise Support on Communication/Voice/Mobility/Online(Microsoft Lync 2010/Office Communicator Server 2007 R2) Lync - Exchange Integration
• IM & Presence
• Web Conferencing
• Federation & Mobility
• Lync Online

Microsoft Technical Consultant

Confidential

Responsibilities:

• Providing Microsoft Lync Enterprise Support on Communication / Voice/ Mobility / Online Microsoft Lync, Office Communicator Server 2007 R2) Environment
• Providing Voice Based Professional Technical Support to MICROSOFT Clients.
• Confidential Multi-Domain / Cross-Forest Lync Environment.
• Planning & Deployment.
• Management & Administration.
• Lync - Exchange Integration.
• Presence / Conferencing / External User Access.
• Enterprise Voice / Unified Communication.
• Archiving & Monitoring.
• Federation / Mobility / Lync Online.

Microsoft Technical Consultant

Confidential

Responsibilities:

• Providing Microsoft Exchange Enterprise / Connectors Support on Messaging Environment
• Providing Voice Based Professional Technical Support to MICROSOFT Clients.
• Confidential Spam-Filtering & Mail-Flow Issues.
• Exchange Server 2007 XCON, Exchange Server 2003 XCON.
• Small Business Server (Exchange Server 2003 XCON).
• Exchange Server 2003 XADM, Small Business Server (Exchange Server 2003 XADM).
• Designing & Implementing, Confidential Multi-Domain Exchange Environment.
• Confidential Cross-Forest Mail Flow, Spam Filtering Issues.

SystemsSystem Administrator

Confidential

Responsibilities:

• Disaster Recovery Operations under ADS 2003/2000 and VPN Services.
• DNS, DHCP, WINS operations in Microsoft Windows 2003/2000 server.
• Blackberry server with Exchange 2003 server and Terminal server.
• Production Support Team to improve SLA’s.
• Windows Update Services to update Desktop & Servers.
• Exchange Servers with Front-End & Back-End.