SUMMARY:

• I have over 16 years of experience in the IT space. Most recently I have been a Microsoft Practice Lead which has me being responsible for all facets of the Microsoft Practice from pre - sales activities to marketing to working with Microsoft and other vendors building solutions, and managed services offerings for clients ranging from the SMB space to fortune 500 clients. I work with C-Level executives on a daily basis and enjoy assisting them in their digital transformation journey to the Microsoft Cloud. I welcome a good challenge and really enjoy the opportunity to build something special.

TECHNICAL SKILLS:

SKILLS: Practice Lead, Team Lead, Project Planning, Project Management and Deployment, Cloud Technologies (Office 365, Azure, AWS, ProfitBricks, Greencloud) Disaster Recovery, Windows Server NT - 2016, MS Office Technologies, Windows 95 - 10, Office 365, Exchange Server, Terminal Server, Network Wiring, Mobile Device Management, Wireless Access Point (WAP) Configuration, LAN configuration, and repair, LAN/WAN setup and repair, Server Administration\Engineering, Active Directory, iSCSI SAN, VMware, Citrix XenApp, Citrix XenServer. Microsoft Hyper-V, HIPPA, and JCAHO compliancy, Various Backup and Disaster Recovery Products, Various Server hardware platforms, Linux\Unix, Ubuntu, Red Hat, Cent OS.

PROFESSIONAL EXPERIENCE:

Confidential, Southwick, MA

Practice Lead

Responsibilities:

• Building a Microsoft Practice from the ground up and achieving Silver competency
• Design and build go to market solutions and managed services offerings
• Presales around Microsoft cloud (Azure, Office 365)
• Work with Distribution (Synnex, Ingram Micro, etc.)
• Work with vendors to design go to market solutions
• Work to train Sales staff on selling Microsoft solutions
• Work with Business Development team to work on call campaigns
• Work with Marketing to design marketing plans
• Design and implement Office 365 implementations (Simple cutover to complex staged and hybrid migrations) as well as Azure
• ADFS for SSO Office 365 Deployments
• Identity Management (on-premises, cloud, SSO)
• Design and implement On-Premises Exchange Deployments.
• Utilize 3rd Party tools to assist with migrations when needed (SkyKick, TransVault)
• Mentor and lead other IT staff and peers in support and projects
• Work directly with management/c-level executives to help plan and roadmap the move to the cloud
• Assist clients with storage solutions and requirements
• Assist clients with virtualization solutions and requirements

Confidential, Lincoln, RI

Lead Messaging Solutions Architect

Responsibilities:

• Design and implement Office 365 implementations (Simple cutover to complex staged and hybrid migrations)
• Design and implement migrations from On-Premises Exchange ( ) to Office 365
• Design and implement cloud solutions (Office 365, Azure,)
• Utilize 3rd Party tools to assist with migrations when needed (SkyKick, TransVault)
• Mentor and lead other IT staff and peers in support and projects
• ADFS for SSO Office 365 Deployments
• Identity Management (on-premises, cloud, SSO)
• Design and implement On-Premises Exchange Deployments.
• Lead presentations to clients focusing on Office 365 and Azure
• Work directly with management/c-level executives to help plan and roadmap the move to the cloud

Confidential, Dublin, CA

SENIOR INFRASTRUCTURE ARCHITECT

Responsibilities:

• Design and implement Office 365 implementations (Simple cutover to complex staged and hybrid migrations with DirSync and ADFS)
• Design and implement migrations from On-Premises Exchange ( ) to Office 365
• Design and implement cloud solutions (Office 365, Azure, AWS, ProfitBricks)
• Mentor and lead other IT staff and peers in support and projects
• ADFS for SSO Office 365 Deployments
• Design and implement Server solutions (Windows Server, Linux variations)
• Design and implement On-Premises Exchange Deployments.
• Design and implement Data Center projects (Physical Hardware, Virtualization, Networking, Storage)
• Work directly with upper management/executive level employees to help plan and implement different facets of the IT Infrastructure

Confidential, Norwood, MA

ENGINEERING MANAGER\SR. PRINCIPLE CONSULTANT

Responsibilities:

• Hands on manager at an Infrastructure managed services practice handling multiple clients nationwide.
• Manage a team of 6 engineers supporting a plethora of different technologies and different client verticals
• Lead various teams to design and migrate Office 365 projects ranging from simple cutover migrations to complex stage migrations
• ADFS for SSO Office 365 Deployments
• Design, implement and support Active Directory, DHCP, and DNS.
• Design, implement and support Exchange environments.
• Participate and lead meetings with various level of client’s management team.
• Work directly with upper management/executive level employees to help plan and implement different facets of the IT Infrastructure
• Lead a team of several people (Systems, Managers, Network, Telecom) for various client engagements.
• Work with Windows Server 2003, 2008, 2012.
• Work with various Linux Operations Systems
• Design, implement and support various cloud platforms AWS, ProfitBricks, GreenCloud, Office 365, Azure.
• Lead various teams to design and migrate various clients to Office 365.
• Design, implement and support SharePoint deployments
• Design, implement and support Lync
• Design, implement and support iSCSI storage systems.
• Work with VMware, 3.5, 4, 4.1, 5.0, 5.1
• Maintain client vendor relations for various clients, in support of managing and maintaining contracts and leases.
• Mobile Device Management.
• Design, implement and support various Data Center Infrastructures
• Create design and implementation documentation for various clients

Confidential, Canton, MA

TEAM LEAD\SR. SERVER ENGINEER

Responsibilities:

• Design, implement and support Active Directory, DHCP, DNS.
• Lead a team of four system engineers to Design, implement and support an Exchange 2010 implementation.
• Lead a team of four system engineers to migrate from Exchange 20 .
• Lead a team of 10 engineers (Systems, Network, and Telecom) to implement Unified Messaging, and migrate to it.
• Work with Windows Server 2003, 2008.
• Maintain client vendor relations in support of managing and maintaining contracts and leases.
• Work with VMware 4, 4.1, and 5.0.
• Design, implement and support OCS 2007 R2.
• Worked with SharePoint
• Lead a team of 10 engineers (Systems, Network, and Telecom) to implement Conferencing via OCS 2007 R2.
• Design, implement and support Blackberry Enterprise Servers.
• Design, implement and support the Data Center Infrastructure.
• Create design and implementation documents for the infrastructure.

Confidential, Boston, MA

MANAGER OF INFORMATION SYSTEMS

Responsibilities:

• Design, implement and support Active Directory, DHCP, DNS.
• Lead a team of three to implement and support the entire corporate infrastructure
• Lead a team of three to migrate from 2003 domain to 2008 domain.
• Lead a team of three to migrate from Exchange .
• Design and work with Windows Server 2003, 2008.
• Design, implement and support various cloud platforms including AWS.
• Maintain client vendor relations in support of managing and maintaining contracts and leases.
• Work with VMware 3.5.
• Design, implement and support iSCSI storage systems.
• Design, implement and support SharePoint
• Work with various Linux Operations Systems
• Troubleshoot and maintain Citrix Environment.
• Troubleshoot and maintain SQL 2005 environment.
• Troubleshoot and maintain Good Mobile Messaging Server.
• Troubleshoot and maintain IIS, FTP servers.
• Design, Setup, and Maintain Data Center Infrastructure
• Manage over 150 remote locations.
• Create design and implementation documents for the infrastructure.

Confidential, Framingham, MA

SR. SYSTEMS ENGINEER

Responsibilities:

• Senior Engineer at an IT services company managing multiple accounts.
• Participate and lead meetings with various level of client’s management team.
• Work directly with upper management/executive level employees to help plan and implement different facets of the IT Infrastructure
• Maintain client vendor relations for various clients, in support of managing and maintaining contracts and leases.
• Design, implement and support Active Directory, DHCP, DNS
• Work with Windows Server 2000, 2003, 2008.
• Design, implement and support various cloud platforms like AWS
• Design, implement and support SharePoint deployments
• Work with various Linux Operations Systems
• Lead a team of several people (Systems, Managers, Network, Telecom) for various client engagements.
• Design, implement and support Exchange Environments for various clients.
• Design, implement and support Blackberry Infrastructure for various clients.
• Design, implement and support various VMware Infrastructures for various clients.
• Design, implement and support various Citrix XenServer Infrastructures for various clients.
• Design, implement and support various Citrix environment
• Design, implement and support various Data Center Infrastructures for clients.
• Lead Service Desk technicians and verify they are responding to tickets and a timely manner and we were compliant with our SLA’s.
• Create design and implementation documentation for various clients

Confidential, Middletown, RI

SR. NETWORK ADMINISTRATOR

Responsibilities:

• Senior systems/network administrator for a major Defense Contractor.
• Lead a team of three to maintain and inventory IT infrastructure
• Responsible for supporting and maintaining network infrastructure.
• Responsible for managing and configuring multiple Backup Systems.
• Manage Active Directory accounts, DNS, DHCP.
• Support 200 user environment over phone and email.
• Troubleshoot Blackberries.
• Dell Servers’ with DRAC, manage and troubleshoot IBM Blade Center.
• Setup and maintain iSCSI SAN environment.
• Maintain, troubleshoot VMware ESX Server environment.
• Design, Setup, and Maintain Data Center Infrastructure
• Work with various Linux Operations Systems
• Work SMS/SCCM for administration of workstations, and servers.
• Dell Switches, maintained PBX phone system.
• Manage helpdesk tickets and verify SLA’s are met.
• Participate in management meetings.
• Create and maintain an active document for Standard Operating Procedure of all systems.

Confidential, Chelmsford, MA

SENIOR SYSTEMS ENGINEER

Responsibilities:

• Senior Engineer at an IT services company managing multiple accounts.
• Participate and lead meetings with various level of client’s management team.
• Work directly with upper management/executive level employees to help plan and implement different facets of the IT Infrastructure
• Maintain client vendor relations for various clients, in support of managing and maintaining contracts and leases.
• Design, implement and support Active Directory, DHCP, DNS
• Work with Windows Server 2000, 2003, 2008.
• Familiar with SharePoint
• Lead a team of several people (Systems, Managers, Network, Telecom) for various client engagements.
• Work with various Linux Operations Systems
• Design, implement and support Exchange Environments for various clients.
• Design, implement and support Blackberry Infrastructure for various clients.
• Design, implement and support various VMware Infrastructures for various clients.
• Design, implement and support various Citrix XenServer Infrastructures for various clients.
• Design, implement and support various Citrix environment
• Design, implement and support various Data Center Infrastructures for clients.
• Lead Service Desk technicians and verify they are responding to tickets and a timely manner and we were compliant with our SLA’s.
• Create design and implementation documentation for various clients

Confidential, Boston, MA

SENIOR INFORMATION TECHNOLOGY CONSULTANT

Responsibilities:

• Senior Engineer at an IT services company managing multiple accounts.
• Participate and lead meetings with various level of client’s management team.
• Work directly with upper management/executive level employees to help plan and implement different facets of the IT Infrastructure
• Maintain client vendor relations for various clients, in support of managing and maintaining contracts and leases.
• Design, implement and support Active Directory, DHCP, DNS
• Work with Windows Server 2000, 2003, 2008.
• Familiar with SharePoint
• Lead a team of several people (Systems, Managers, Network, Telecom) for various client engagements.
• Work with various Linux Operations Systems
• Design, implement and support Exchange Environments for various clients.
• Design, implement and support Blackberry Infrastructure for various clients.
• Design, implement and support various VMware Infrastructures for various clients.
• Design, implement and support various Citrix XenServer Infrastructures for various clients.
• Design, implement and support various Citrix environment
• Design, implement and support various Data Center Infrastructures for clients.
• Lead Service Desk technicians and verify they are responding to tickets and a timely manner and we were compliant with our SLA’s.
• Create design and implementation documentation for various clients

Confidential, Braintree, MA

SYSTEMS ENGINEER

Responsibilities:

• Working in a Health Care Environment under HIPPA, and JCAHO restrictions.
• Stabilize and maintain network and systems.
• Lead team of four who successfully implemented large scale Terminal Server infrastructure.
• Setup HP Proliant Servers, with Windows Server 2003 Enterprise Edition, W/ Terminal Services 2003 and iLO (Integrated Lights Out).
• Printer setup and troubleshooting.
• Install and maintain UPS’s.
• Design, implement and support Windows 2003 Domain.
• Design, implement and support Exchange Server 2003.
• Work with various Linux Operations Systems
• Worked with Track-IT software for ticketing problems and inventory.
• Create and maintain an active document for Standard Operating Procedure of all systems.
• Use Symantec Ghost, and Acronis True Image to create images and rebuild systems.
• Use Acronis True Image Server Enterprise Edition for all Enterprise level Backups.
• Use Symantec pcAnywhere to remotely connect to off site systems for troubleshooting, configuration, and repair.
• Design, implement and support Data Center Infrastructure
• Use TightVNC to remotely manage servers, and desktops.
• Design, implement and support Local SAN system to store all system images, and files.
• Design, implement and support wireless routers, and wireless webcams.
• Setup LAN/WAN connections to connect between offices, and also VPN connections.
• Use Veritas Backup Exec and Acronis True Image Server to backup servers.
• Lead Service Desk technicians and verify they are responding to tickets and a timely manner and we were compliant with our SLA’s.
• Participate in management meetings.

Confidential, Quincy, MA

SYSTEM ENGINEER

Responsibilities:

• Setup Windows 2003 Small Business servers, w/ ISA Server, Exchange Server, and SQL Server.
• Setup Dell Power Edge servers, with Dell Remote Access Card(DRAC).
• Setup and maintain Microsoft windows networks with Windows 2000 - XP.
• Use Acronis True Image Server Enterprise Edition for backing up of servers, and other important machines.
• Setup and maintain Active Directory.
• Maintain, troubleshoot VMware ESX Server environment.
• Work with various Linux Operations Systems
• Setup Trixbox a Linux based FreePBX phone system.
• Work with various Linux Operations Systems
• Implement Wireless networks, with Netgear, D-Link, Linksys, and Belkin devices.
• Firewall configuring and troubleshooting.
• Setup and troubleshoot LAN/WAN connections, and also VPN configurations.
• Setup and troubleshoot wireless networks.
• Setup Local SAN system to store all system images, and files.
• Design, Setup, and Maintain Data Center Infrastructure
• Manage helpdesk tickets and verify SLA’s are met.
• Participate in management meetings.

Confidential, Warwick, RI

ND LEVEL NOC ENGINEER

Responsibilities:

• Troubleshoot customer wireless and wired connectivity problems.
• Configure wireless equipments and then ship to customer sites.
• Troubleshoot LAN/WAN connections, and VPN connections.
• Install/Manage Windows 2003 Active Directory Domain.
• Setup backup plan and Disaster Recovery Plan.
• Imaged server, and computers using Symantec Ghost.

W algreen Data Terminal Repair, Hopkinton, MA

COMPUTER TECHNICIAN

Responsibilities:

• Travel throughout New England to set-up and maintain computers, and server.
• Setup, configure, and repair AS400 systems.
• Install and repair computers and HP laser printers.
• Install and maintain POS systems.
• Install and maintain Satellite systems.
• Install and maintain Phone systems.
• Install and maintain Wireless devices.
• Install and maintain Security systems.
• Also did troubleshooting over the phone, as well as remote administration.