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Intune Senior Engineer/ Technical Lead Resume

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Plano, TexaS

SUMMARY:

  • Dedicated Cloud Engineer and Consultant with a background in mobile application support and cloud infrastructure for multi - enterprise mobility solutions looking to join a reputable organization bringing determination, drive and innovation to evolve within the growing cloud security industry
  • Client-focused Strong understanding of cloud-based server and network architectures and developmMobility ent Proficiency in cloud platforms for iOS/Android/Windows10
  • Results-oriented Able to multi-task, prioritize, and manage time effectively
  • Escalations management Configuration Management and deployment
  • Excellent written/verbal and automation skill

PROFESSIONAL EXPERIENCE:

Confidential, Plano Texas

INTUNE SENIOR ENGINEER/ TECHNICAL LEAD

Responsibilities:

  • Support Premiere Confidential customers in the Implementation of Intune/Azure mobile device management with SCCM and office 365/Exchange hybrid environments.
  • Develop, deploy and manage mobile applications and mobile application management policies with Azure including MAM and MAMWE
  • Team Technical lead responsible for the resolution of complex issues, quality, escalations, KB submission and documentation, and continued of a team of 30 engineers.
  • Proficient in on-premise to cloud as well as cloud to on-premise migrations
  • Communicate with high priority enterprise businesses regarding the status of support incidents in critical situations
  • Administer and configure mobile devices for enterprise users
  • Working knowledge of PowerShell, Exchange Active Sync, SCEP and NDES s, and some Power BI
  • Basic knowledge of networking concepts such as TCP/IP and other protocols DNS, WINS, DHCP and routing

Confidential, Plano Texas

DOCUMENTATION SPECIALIST/INVENTORY DB & SOFTWARE DEVELOPMENT

Responsibilities:

  • Works with all departments to maintain up to date documentation in the QMS Portal.
  • Works with the quality and production team to drive and raise awareness to continuous improvement.
  • Perform frequent process audits and implement /compliance of written processes and procedures.
  • Develop and Maintain a complete inventory management system (Frontend UI & Backend Database).
  • Develop and integrate Barcoded bag and tag system for inventory management system.
  • Works with global quality control to maintain compliance of all approved documentation.
  • Attends Daily Tier and Production meeting to support all departments in achieving customer satisfaction.
  • Works closely with the inventory team to establish and deploy effective procedures to aid in managing customer assets.

Confidential, Fort Worth Texas

LEAD REPAIR TECHNICIAN/DOCUMENT CONTROL

Responsibilities:

  • Leads and directs a large team of highly skilled repair technicians to complete daily duties and additional tasks as needed to ensure quality product and order fulfillment
  • Develop and deploy repair techniques, assembly, disassembly and repair procedures
  • Manage Electronic Work Instructions including Document creation and maintenance
  • Perform frequent process audits and implement /compliance of written processes and procedures
  • Maintain compliance with all ESD requirements to prevent electrostatic induced damage, ensure compliance with all corporate safety policies, and maintain 5S organization policies
  • Maintain close contact with IT to ensure proper routing techniques are being followed and documented

Confidential, Fort Worth Texas

SENIOR LEAD ANALYZER

Responsibilities:

  • Point of Contact in absence of supervisor
  • Develop repair techniques, assembly and disassembly procedures
  • Maintain compliance with all ESD requirements to prevent electrostatic induced damage, ensure compliance with all corporate safety policies, and maintain 5S organization policies
  • In-depth understanding of schematics, wire diagrams, and technical drawings
  • Responsible for monitoring and processing expedites to ensure time sensitive requirements are maintained at an average 95% OTD
  • Troubleshoot electronics down to component level to determine cause and remedy of malfunction
  • Advanced micro soldering rework skills with hot air, iron, and BGA (PMIC) chip replacement
  • Provide repair to all assembly personnel

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