Intune Senior Engineer/ Technical Lead Resume
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Plano, TexaS
SUMMARY:
- Dedicated Cloud Engineer and Consultant with a background in mobile application support and cloud infrastructure for multi - enterprise mobility solutions looking to join a reputable organization bringing determination, drive and innovation to evolve within the growing cloud security industry
- Client-focused Strong understanding of cloud-based server and network architectures and developmMobility ent Proficiency in cloud platforms for iOS/Android/Windows10
- Results-oriented Able to multi-task, prioritize, and manage time effectively
- Escalations management Configuration Management and deployment
- Excellent written/verbal and automation skill
PROFESSIONAL EXPERIENCE:
Confidential, Plano Texas
INTUNE SENIOR ENGINEER/ TECHNICAL LEAD
Responsibilities:
- Support Premiere Confidential customers in the Implementation of Intune/Azure mobile device management with SCCM and office 365/Exchange hybrid environments.
- Develop, deploy and manage mobile applications and mobile application management policies with Azure including MAM and MAMWE
- Team Technical lead responsible for the resolution of complex issues, quality, escalations, KB submission and documentation, and continued of a team of 30 engineers.
- Proficient in on-premise to cloud as well as cloud to on-premise migrations
- Communicate with high priority enterprise businesses regarding the status of support incidents in critical situations
- Administer and configure mobile devices for enterprise users
- Working knowledge of PowerShell, Exchange Active Sync, SCEP and NDES s, and some Power BI
- Basic knowledge of networking concepts such as TCP/IP and other protocols DNS, WINS, DHCP and routing
Confidential, Plano Texas
DOCUMENTATION SPECIALIST/INVENTORY DB & SOFTWARE DEVELOPMENT
Responsibilities:
- Works with all departments to maintain up to date documentation in the QMS Portal.
- Works with the quality and production team to drive and raise awareness to continuous improvement.
- Perform frequent process audits and implement /compliance of written processes and procedures.
- Develop and Maintain a complete inventory management system (Frontend UI & Backend Database).
- Develop and integrate Barcoded bag and tag system for inventory management system.
- Works with global quality control to maintain compliance of all approved documentation.
- Attends Daily Tier and Production meeting to support all departments in achieving customer satisfaction.
- Works closely with the inventory team to establish and deploy effective procedures to aid in managing customer assets.
Confidential, Fort Worth Texas
LEAD REPAIR TECHNICIAN/DOCUMENT CONTROL
Responsibilities:
- Leads and directs a large team of highly skilled repair technicians to complete daily duties and additional tasks as needed to ensure quality product and order fulfillment
- Develop and deploy repair techniques, assembly, disassembly and repair procedures
- Manage Electronic Work Instructions including Document creation and maintenance
- Perform frequent process audits and implement /compliance of written processes and procedures
- Maintain compliance with all ESD requirements to prevent electrostatic induced damage, ensure compliance with all corporate safety policies, and maintain 5S organization policies
- Maintain close contact with IT to ensure proper routing techniques are being followed and documented
Confidential, Fort Worth Texas
SENIOR LEAD ANALYZER
Responsibilities:
- Point of Contact in absence of supervisor
- Develop repair techniques, assembly and disassembly procedures
- Maintain compliance with all ESD requirements to prevent electrostatic induced damage, ensure compliance with all corporate safety policies, and maintain 5S organization policies
- In-depth understanding of schematics, wire diagrams, and technical drawings
- Responsible for monitoring and processing expedites to ensure time sensitive requirements are maintained at an average 95% OTD
- Troubleshoot electronics down to component level to determine cause and remedy of malfunction
- Advanced micro soldering rework skills with hot air, iron, and BGA (PMIC) chip replacement
- Provide repair to all assembly personnel