SUMMARY:

• 20 years of total experience in IT: financial, automotive and technology sectors
• 4 years of IT management experience Infrastructure: HA architecture, automation, business continuity, environment standardization, performance analysis/tuning Virtualization: private cloud, VMware, MS Hyper - V, Docker containers, Amazon Web Services (AWS) Expert knowledge of Confidential, EMC, HP, Brocade and Cisco enterprise product lines Datacenter: colocation selection, relocation/setup from ground zero, Telco/datacenter management OS platforms: in-depth knowledge of Linux (RHEL, CentOS, Oracle Linux), Solaris, Windows basic admin knowledge of AIX and HP-UX HPC deployment and administration knowledge: Platform PCM (OCS), ROCKS+ and InfiniBand Toolsets: Bash, Win32 shell, PowerShell, SQL scripting; SVN Programming fundamentals: C, Python, Perl, VB, COBOL, Assembly, Java, ASP.NET and JavaScript Financial Planning, ROI/VOI, asset procurement, contract negotiation, vendor management Compliance: PCI-DSS 3.x, SSAE 16 (former SAS70) and HIPAA Agile and waterfall methodologies; DevOps; technical writing

WORK EXPERIENCE:

Lead Infrastructure Architect

Confidential, Austin, TX

Responsibilities:

• Strategic planning, development and facilitation of solutions to business and infrastructure challenges
• Building organizational consensus around infrastructure strategy; assurance of organizational broad awareness
• Assessment of industry trends and emerging technologies; Gartner/IDC research; vendor relationship maintenance
• Data analyses of large data sets
• Developed Data Protection Long Term Architecture with estimated $8 Million in annual savings

Marketing co-founder

Confidential, Austin, TX

• On - prem/AWS, LAMP stack, WordPress, DNS, LB, proxy, automation and other infrastructure setup and maintenance
• Management of remote developers team; financial and tax accounting

Sr. Manager Virtualization and Automation

Confidential, Atlanta, GA

Responsibilities:

• Responsible for the overall vision, leadership, direction, governance & strategies associated with the planning, delivery management, and support of virtualization infrastructure and automation
• VMware ESX/vSphere support across 6 data centers; Horizon View VDI environment; monitoring
• Self-service portal build up and automation;
• Management of geographically dispersed team; project management
• Cost reductions and processes optimization; PCI DSS compliance
• Confidential infrastructure integration advisor role
• OpenStack POC build ou
• Grown Virtualization & Automation team from a single engineer to a team of six
• Inventoried, patched and secured virtualization infrastructure for PCI DSS ROC submission
• Successfully completed primary datacenter migration
• Implemented virtualization infrastructure monitoring
• Built IT lab

Senior Enterprise Infrastructure Architect

Confidential, Austin, TX

Responsibilities:

• Managed, defined, and evolved enterprise technology strategy through alignment with corporate business strategy by driving technology blueprints, conducting technology assessments, automation and managing the technology portfolio
• Budgeting; primary point of contact for vendor engagement and relationship management; project management
• PCI DSS compliance; environment standardization and documentation
• RHEL/CentOS 5/6, Solaris 10, VMware vSphere 5.x administration
• EMC CLARiiON/ Confidential Compellent SAN, PowerVault MD administration on SAS, iSCSI, Cisco MDS, Brocade fabrics
• Architected and implemented DR infrastructure and automation to meet <30min RTO
• Key participant in PCI DSS audit proceedings; year-to-year successful ROC submissions
• SolarWinds expansion to monitor storage and virtualization infrastructure
• Monetra (payment gateway) major upgrade architecture and implementation for PCI-DSS compliance
• Multi-distribution Linux environment upgrade/standardization on latest Red Hat OS; server deployment automation
• NTP and external DNS re-architecture; Oracle RAC environments migration and standardization on 12c/RHEL

Senior Systems Engineer, IT Hosting Services

Confidential, Austin, TX

Responsibilities:

• Automation; performance analyses and tuning; environment documentation and standardization - VAR relationship management; project management
• SAS70 (SSAE 16) and PCI DSS compliance
• Backup Linux/Unix admin: 400+ RHEL4,5,6 and Solaris 8,9,10 servers, Veritas Clustering (VCS, VxVM)
• VMware contracts re-negotiations and infrastructure redesign resulting in over 20% cost savings
• Storage and server hardware refresh: migration from EMC VNC/ Confidential PowerEdge to HP 3PAR/ProLiant
• Key participant in Activant and Confidential infrastructure merger planning
• Successful PCI DSS ROC submission

PG Software Engineer Advisor, Data Center Solutions Engineer

Confidential, Austin, TX

Responsibilities:

• Dedicated operations engineer for Confidential, Confidential and Confidential ; backup for Amazon and Microsoft
• Pre-production testing; product design; datacenter deployment support; patching
• Systems integration support; automation; scripting; performance testing/optimization; IPMI; Intel Node Manager
• Increased quality of pre-deployment burn-in and layout test automation resulting in a higher customer satisfaction and additional orders
• In collaboration with Confidential developed common platform for system configuration changes and firmware delivery
• Wrote tool for SMBIOS modification
• Helped Confidential, Confidential and Amazon with DCS systems configuration deployment automation; resolved numerous high profile hardware fault and performance escalations involving hundreds of systems; worked numerous “what if” scenarios
• Designed and deployed DCS internal knowledge portal

Services Technical Consulting Advisor, Field Systems Engineer

Confidential, Austin, TX

Responsibilities:

• Microsoft/VMware failover clusters, ROCKS+/Platform PCM (OCS) HPC clusters deployment and troubleshooting
• Performance tuning, setup, migration, merge, upgrade, consultation on best practices for Brocade, McData, Cisco MDS PowerConnect fabrics, Confidential |EMC CLARiiON and EqualLogic SAN storage
• Performed datacenter moves
• Developed and pioneered factory integration model for HPC clusters at Confidential using 3rd party integrator (TriFusion)
• Deployed over a hundred HPCC and SAN environments; 100% customer satisfaction rate

Enterprise Technical Support Advisor, Services Team Lead role

Confidential, Austin, TX

• Managed team of five highly technical storage consultants; resolved customer satisfaction and technical escalations
• Oversaw monthly over 140 deployments and consultations for VMware ESX, Confidential |EMC CLARiiON, PowerVault EqualLogic, Brocade, Cisco MDS storage equipment; over 96% customer satisfaction rate

Enterprise Technical Support Advisor, Services Program Consultant role

Confidential, Round Rock, TX

Responsibilities:

• Developed and implemented major changes to North America’s Confidential |EMC Remote Enterprise Assistance program creating foundation for Confidential Global Services program - Participated in Global Confidential Commercial Support 2.0 Remote Advisory Services program development
• Created and updated numerous Service Descriptions (SD), Statements of Work (SOW), and PnP documents

Enterprise Technical Support Advisor, Storage Consultant role

Confidential, Round Rock, TX

Responsibilities:

• Consulted 250+ customers on design, implementation, performance tuning and upgrades of Confidential |EMC CLARiiON SANs including large number Navisphere Analyzer, MirrorView, SnapView, SAN Copy, Windows, Red Hat and Solaris cases

Enterprise Technical Support Advisor, Level 2 Support role

Confidential, Round Rock, TX

Responsibilities:

• Resolved numerous Confidential |EMC SAN related escalations in collaboration with Confidential engineering (IPS) and OEM vendors
• (EMC, Brocade, McData, QLogic, Emulex, Microsoft, Red Hat, Sun, IBM, HP)
• Developed and delivered technical to Level 1 technicians; coached.

Storage Support Analyst

Confidential, Round Rock, TX

Responsibilities:

• Worked brake/fix cases for PowerEdge server, PowerVault NAS/tape library, Confidential |EMC SAN equipment in Windows Linux, Unix and NetWare environments
• Provided technical support for Confidential OpenManage Systems Management suit
• Developed PowerVault storage website used globally by support teams

Technical Support Specialist

Confidential

Responsibilities:

• Administered file and print, IIS4/IIS5, Apache, Exchange 5.5, sendmail, POP, Enterprise F-Secure Anti-Virus servers
• Provided network security assessments; troubleshot computer and network related issues

Technical Consultant

Confidential, Denton, TX

Responsibilities:

• Created monthly budgets and sales forecasts; managed supplier relationships
• Build and repaired desktops/servers; designed and setup small office networks;
• Taught basic computer skills