Business/Technology Consultant Resume CA - Hire IT People

SUMMARY:

Seasoned results - oriented business leader with technical fortitude and a proven record of accomplishments.
Has developed, implemented, and integrated strategic plans that streamline processes, enhanced systems, lower cost, increased productivity, and grew revenue that provided over 30% return on investments and produced greater than 15% yearly revenue growth

TECHNICAL HISTORY:

MS .NET Technology: ASP.NET, C++, ADO.NET

Web Technology: XML, ASP, VBScript, JavaScript, Java HTML, PHP, Crystal Reports

Servers/Networking: NT Server 4.0, IIS 4.0, Personal Web Server, MS Server 2000, 2003, LAN, WAN, TCP/IP, FTP, SMTP, DHPC, Telnet

Databases: SQL Server 2005 Express, SQL 7.0, My SQL, MS Access, Oracle9i,

Operating Systems: Win XP Pro, Windows Vista, Windows 7, Linux, Windows 365, 10…

Microsoft Office: Proficient with Word, PowerPoint, Excel, Outlook

PROFESSIONAL EXPERIENCE

Confidential

Business/Technology Consultant

Responsibilities:

Focused to improve client’s processes and technology to provide return on investment, reduce risk, lower expenses, and increase revenue
Document client’s technology, look for risks, opportunities, and business continuity
Examine processes and look for opportunities to improve
Sungard Availability Services

Confidential

Service Management Executive

Responsibilities:

Overseen service performance to maintain a strategic proactive relationship throughout all phases of the customer life cycle which include development, delivery, operations, and sales support. Successfully managed 18 concurrent companies with over $11 million in revenue
Migrated international organization off their outdated hardware into a cloud environment to reduce their cost. Led teams with members of their organization, service companies, and IT staff to plan, test and execute migrations on time and within budget
Clients technical liaison with business units delivered specific services and support in an ITIL environment, led online conferences and IT projects with team members around the world that provided on-time delivery that met or exceeded customer expectations
Managed clients’ disaster recoveries tests and their business continuity on traditional IT environments, cloud environments, or hybrid landscapes which ensured 100% of my clients passed their audits
Maintained 100% in customer satisfaction

Sales/IT Process Consultant

Confidential, CA

Responsibilities:

Established successful relationships with medical practices and sold, installed, and supported electronic medical records
Marketed and sold custom EMR solutions to medical practices; designed, developed, and implemented personalized solutions, which improved documentation and increased revenue by a least 20% immediately after implementation

Confidential

Senior Director Systems

Responsibilities:

Led and managed enterprise-wide projects that developed business processes, trained employees, created systems, ran service desk, and established best practices which provided continued improvements throughout organization
Directly reported to the President and presented strategic long term plans, governance reviews, budget, and project status directly to the board. Presented to the board financial status and reports that allowed them to manage the organization
Successfully maintained a greater than 30% return on investment year after year. Created a comprehensive strategic long term plan which allowed the company to focus and work towards common goals
Strategically deployed system enhancements to increase customers’ and employees’ satisfaction to maintain revenue growth >15% for 5 consecutive years
Led the IT department and focused on improved business processes; created an IT department that included teams with project managers, trainers, and users to move to in-house applications development
Migrated applications software from old legacy mainframe to intuitive Internet and Intranet platforms. This resulted in improved user satisfaction and increased performance
Created customer and vendor portals allowing access to and ability to update strategic data which eliminated rework that achieved a substantial reduction in data input errors
Established an education
department with goals that created courses and trained employees, vendors, and customers which improved data capture by 90% and increased employee productivity
Regionalized order processing and customer service into call centers that reduced staff and improved data accuracy that also eliminated rework
Developed a mobile solution that automated driver dispatch and customers tracked online that removed employee from the middle to free up their time and restructured their work to other tasks
Created and managed budgets and expenses. Monitored income and expenses weekly and reported to CFO any unhealthy trends.
Developed reports for operations, finance, and executives to manage the business
Hired, managed, developed employees and provided support for them to achieve their goals
Moved organization onto ERP

We provide IT Staff Augmentation Services!

Business/technology Consultant Resume

CA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship