Software Engineer Resume Pleasanton, CA - Hire IT People

SUMMARY:

Seeking a dynamic, challenging IT position with a world - class company. Several years of increasingly responsible experience in IT and other industries, including US Air Force. More than eleven years of varied experience in state of the art Software Testing and Quality Assurance activities. Capable of taking charge of and directing an organization or group toward realistic and challenging goals. Possesses excellent communication, interpersonal skills, strong analytical skills and business acumen.

TECHNICAL SKILLS:

Windows 95/98/2000/XP/, Windows 7, Microsoft Office Pro 2010, MS Access 97/2000/2002/2010, SQL, TOAD, VBA, Crystal Reports 7.0 & 8.0, MS Project 2010, HTML, Remedy, Visual Basic 5/6, XML, SDLC Methods, DevTest, Curam, TestTrack.

PROFESSIONAL EXPERIENCE:

Confidential

Software Engineer

Responsibilities:

Responsible for the supervision of a team of testing professionals tasked with the design, writing and executing of multiple test cases used to test the CaptionCall hearing challenged mobile phone application written on the iOS platform as well as support systems associated with the phone. Testing was performed on multiple wireless network environments, at various locations, including cellular. This application is written on iOS 6 and 7.
Primary author of test plans, test cases, and defects associated with the testing of a captioned telephone system. Chaired defect meetings dealing with defects found during testing of the phone and support systems.
Member of team responsible for deployment of the phone through alpha and beta testing, as well as limited public release and finally full public releases

Confidential

IT Specialist

Responsibilities:

Performed Quality Assurance endeavors as Functional Testing resource as well as the responsibilities of a Project Manager supervising small to medium sized teams testing various major Service Oriented Architecture (SOA) applications.
Experienced with a wide variety of major industries to include, Automotive, Banking, Communication, Electronic, Engineering, Government (Federal and State), Healthcare, Petro-Chemical, Retail, and Service providing.
Capable of creating and updating test plans, test cases, and test scripts for various levels of testing, such as System Integration, End-to-End, as well as User Acceptance.
Extremely capable in fully documenting and processing defects found during testing using a wide variety of defect tracking tools, such as Rational ClearQuest and HP Quality Center and several web based tools such as Defect Tracker, and Issue Tech.com.

Confidential

Functional Testing Resource

Responsibilities:

Performed testing functions dealing with testing of a PeopleSoft CRM Sales module implemented for a major Engineering firm. Acted as the Business Analyst, Testing Lead, and Defect Manager.
Created Test Plans, Test Cases, and Test scripts used to test the PeopleSoft application during the design and implementation portion of the project. Performed the functions of a Defect Manager in processing those defects during testing.
Prepared and provided product demonstrations for project sponsors (IRS) which assisted those individuals in making the decision to proceed with the implementation. Created numerous understanding documents outlining functional areas, support, sales, marketing that were to be explored and exploited during the implementation. Configured Support module to enable Provider Groups to be assigned per requirements of IRS.
Performed duties as a Business and Functional analyst. Interviewed and compiled responses to several IRS and third party Subject Matter Experts (SME’s) to determine which direction the systems implemented should be directed.

Confidential, Pleasanton, CA

CRM Consultant

Responsibilities:

Performed the functions of a Business Analyst, and Project Manager, during this project.
Consultant tasked with providing system testing on Peoplesoft's internal CRM implementation (Customer1) project, dealing with Call Center, Sales/Marketing, and Order Capture. Support module was the premier module in the CRM suite. Created, updated, modified, and improved testing scripts written on Microsoft Excel spreadsheets. Scripts provided comprehensive, in-depth, step-by-step guidance on how system should be tested by end users, including anticipated results.
Responsible for supervision and guidance of numerous testing team members who performed rigorous testing of the Customer1 system. Assigned testing tasks to PeopleSoft employees in US, Europe, Asia, and South America and maintained status of success-failure rate on a daily basis.
Performed functional business analysis dealing with Sales, Call Center, and Marketing. This included performing interviews with users and creating working documents, which were used by developers while modifying the application.

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Software Engineer Resume

Pleasanton, CA

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