SUMMARY

• To obtain a full - time position with a reputable company that seeks an ambitious and career-conscious person, where acquired skills and education will be utilized toward continued growth and advancement in the professional business world

SKILLS

• COMPUTER SKILLS: MS Excel: consolidation, functions, charts, data validation, linking and sharing worksheets, solver, regression and data analysis
• MS PowerPoint: charts, custom animation, slide transition, animation scheme and web links
• MS Visio: diagrams, flowcharts, network and conceptual design, data flow design, organizational charts and floor plans
• Tandberg: TMS, GUI, conference booking, creating templates, managing dial plans and other configurations
• Other software skills: Remedy & SNOW Change Request, Lotus Notes, Quickens, QuickBooks and typing speed: 60wpm
• Hardware: Cisco VTC endpoints, Call Manager, MCU, MSE, routers, switchers, VLAN, AV matrix and AV switches
• Complete knowledge of ISDN and IP VTC, TMS, Call Control, MCU, Codian, VCS-C and VCS-E, Jabber, WebEx, CUCM, LAN/WAN networking, AutoCAD and MS Visio drafting skills for projects, secured background for NIPR & SIPR
• Excellent communication skills and client relations, Pre-sales to project completion experience on high end technical projects

PROFESSIONAL EXPERIENCE

Senior Video Engineer, Principle Infrastructure Architect

• Video conferencing support and design engineering for Abbott and AbbVie core video infrastructure
• Integrating current voice & video design such as VCS-C, VCS-E, TMS with future state video capabilities with Cisco Unified Call Manager (CUCM), Prime Provisioning & Assurance, Vyopta, WebEx and CMR
• Launching cisco video applications on VMs and vSphere client for virtual machine deployments, Linux and windows based
• Creating and review Bill of Material (BoM), design documents, MS Visio architecture network drawings and call flow
• Tier 3 level support on engineering and troubleshooting complex video dial plan issue and connectivity
• Integrating new video platform with video desktop, conference room, Immersive rooms with WebEx, cloud computing, Cisco SIP voice phone and outlook exchange for automation and scheduling, QoS and firewall ports implementation
• High understanding and detail knowledge of IP voice &video network architecture with LAN/WAN validation and redundancy
• Full scope knowledge of AbbVie voice & video infrastructure and separation timeline and project scope
• Complete awareness and understanding in routers, Cisco UCM, device pool, route patterns, switchers, firewalls, load balancers, cloud services, VCS, TMS, TCS, MSE multisite video bridging, hosting VMs, Acano, pexip, vyopta and other cloud solutions
• Daily communication with vendors related to project to ensure SLA, compliance and testing future tools
• Deployed over 600 TelePresence video endpoints, CTS and IX5000 and 15,000 jabber video deployment with clustering and deployment of Expressway Core and Edge servers on VMs
• Good understanding of MPLS network, GTM f5 load balancer, DNS records and all related infrastructure components

VTC Senior Engineer

• Design and updates LAN/WAN diagrams of node, network, and system resources for the DoD Information Assurance Accreditation Program using Microsoft Visio and designing AV/VTC room and cable layouts and connectivity drawings
• Procurement on new VTC installation, pre-sale proposal evaluations of BoM (Bill of Material), recommendation and lead on project installation on site
• Designing and engineering AV/VTC board rooms, control flow diagrams, cable connectivity from audio and video switchers to each system input and output
• New Setup install for Polycom and Cisco VTC systems, assigning static and DHCP IP for dialing video calls
• Work directly with network operations staff on different tier levels to configure network routers, switches, firewalls and ACLs in support of base wide VTC/VOC operations, managing and controlling Codian MCU, provisioning TMS and Multimedia Blades
• Lead video telecommunications technician responsible for operation, maintenance and bridging support

Senior System Engineer/ Project Manager 

• Lead integration of AV/ VTC conference, control and board rooms projects for U.S army and other government projects
• Pre-Sale engineering and creating bill of material (BOM), AutoCAD room facility drawings, rough magnitude of estimate (ROM), equipment list, estimating labor on Project Systems to complete on-site installation till project completion
• Conducting sales presentations on detail technical specs and conducting remote meetings on WebEx and VTC
• Detail AutoCAD designing for Video, Audio, Control, Rack elevation, Facility drawings and calculating heat load
• Leading supplier and expert of AMX, Crestron, Extron, Polycom, Tandberg/Cisco, Biamp, Clearone audio, Draper, NEC, Sony, Pioneer, BARCO, Planner video walls and many other AV manufacturers
• Designing board room, conference room and personal executive AV/VTC room systems from facility drawing to system audio/video switcher drawings, audio mixer connectivity drawing, ceiling cabling layout, front wall elevation and measurements
• Provisioning VTC Codecs, VCS, IP and ISDN Gateways, MCU’s of Tandberg and Polycom, such as MCU 4200 and MSE 8000 with various Multimedia blades and Gateway, recording and streaming servers, and digital signage
• Leading projects from pre-sale to gathering requirements, initial designing to implementation and installation

VTC Communications Engineer/ Project Manager 

• Video Telecommunications engineering and planning for USASOC, conducting site surveys, and managing project completion
• Procurement process, complete lifecycle from site survey, obtaining VTC requirements, Visio drawings of conference room, AV cable connectivity, Request for Quote (RFQ), ROI, BPAs, managing Change Request, RFC (Remedy) to installation process
• Presenting project performance & progress updates to Army Colonel, Majors and above GS-13 government officials biweekly
• Update to date of VTC products, obtaining demo for presentations on new product launch and providing training
• Tandberg Management Suite (TMS) for VTC traffic, data recording and call management, BARCO and Planner video wall
• Managing all ends points with upgrading software versions, visibility of lifecycle upgrade, and planning, tracking and deployment of VTC desktop Jabber, EX and MXP series systems
• Engineering new designs, recommending new technology and upgrades to other organization under USASOC and army officials
• Design and lead the implementation of an enterprise architecture based on USASOC business requirements and information technology strategies; such as designing to a budget, specifying and modifying conduits, power sources, and LAN drops/patching
• Oversee technical architecture implementation and modification activities of new projects within AV/VTC Conferencing
• VTC Provisioning, Call control, managing and modifying TMS, Codians, VCS control and Expressway

Executive Support-Lead VTC Facilitator

• Lead Video telecommunication support for high executives of MDA, Board of Directors and their personal VTC systems
• Creating daily schedule Matrices for the following day VTC conferences, recording and updating call logs on Excel spreadsheets
• Operating Classified and Unclassified video support on all Tandberg systems with AMX touch panels and Codec control systems
• Setting up point to point and Multipoint IP VTC, operating KVM control switches, Codec transmit and MCU
• Performing test calls for quality control, monitoring TMS Bridge remotely and other network storage data
• Updating IP/H.323 and H.320 settings for proper classified and secure VTC conferencing with Polycom and Tandberg Systems
• Creating SOP for new project implementation for client operational simplification
• SharePoint for accessing shared documents/files, announcements and calendar updates on a cooperate network storage database

Network Engineer

• Ability to demonstrate and gain access to the un-classified and classified videoconference rooms in the Forrestal complex and successfully establish the requested point to point or multi-point videoconferences
• Calculating departmental budget and compiling proposals for senior managers at NNSA and CIO for upgrading VTC infrastructure and provide technical network support at DOE headquarters
• Using Active Directory for accessing central storage system, applying multiple network changes, and manage VTC traffic
• Provided technical support on Codian ISDN gateway series routers for IP and ISDN High Definition video calling
• Modifying Proxy settings and resetting configurations to troubleshoot routers, hardware, switchers and mainframe serves
• Assisting project managers in sketching layout of room design, creating model designs, flow charts, floor plans, project charts and diagrams using MS Visio and SmartDraw software for detail measurements, specifications and presentation
• Monitor and setup TCP/IP and ISDN video calls remotely through Codian and NMC bridge software for multiple participants