SUMMARY:

Software Engineer with many years of experience in a variety of programming languages. Highly successful with devising innovative solutions in the healthcare, logistics, restaurant, law enforcement and finance industry. Solid mathematical and analytical skills with expertise developing complicated algorithms and data processing logic. Proven success in building and managing teams to optimize business needs. Ability to interact with people at all levels. Highly adaptable to changing methodologies, languages, and best - practices. Commitment to learning new technologies to stay as relevant as possible.

TECHNICAL SKILLS:

Industry Experience:  Finance, Restaurant, Healthcare, Logistics, Beverages, Law Enforcement

Competencies:  SDLC, Waterfall and Agile Methodologies, Requirements Gathering, Windows Services, TFS Administration

Languages:  C#.NET, JavaScript, HTML, XML, ASP.NET, MVC, T-SQL, CSS, XAML(WPF), XSL (XSLT, XPATH), JQuery, LINQ

Software/Tools:  MS Visual Studio 2003 - 2013, SSMS

Databases:  MS SQL Server

Operating Systems:  Windows

PROFESSIONAL EXPERIENCE:

Confidential,Phoenix, AZ

Senior Software Engineer

Responsibilities:

• State of Arizona: Department of Public Safety
• Introduced TFS and led initiative to a full TFS transition.
• Developed XSLT reports for Niche RMS; a proprietary software application, which is a records management system keeping track of all court documents for the State of Arizona. Maintained and created new reports from the RMS. The reports are XML documents transformed into HTML using XSL (XSLT, XPATH)

Used: C#, T-SQL, Visual Studio 2013, LINQ to SQL, TFS, XSL

Confidential,St. Louis,MO

Software Engineer

Responsibilities:

• Led & coached team to a full TFS transition as the only ticketing system.
• Led initiative to build internal website around TFS API to manage tickets from a TFS non-user perspective.
• Led code review meetings, focusing on each developer’s current projects.
• Led and implemented unit test standards.
• Led and implemented .NET coding standards using Re-Sharper.
• Upgraded many console applications from VBScript to C#.
• Optimized several applications to reduce processing time using a combination of C# and T-SQL.
• Encouraged and led team to be collaborative in their development process by taking a more Agile approach.
• Mentored less experienced developers and guided them to be more efficient and productive.
• Helped convert an internal website from Cold Fusion to .NET 4.5

Used: C#, T-SQL, Visual Studio 2013, LINQ to SQL, ASP.NET, TFSUsed: C#, T-SQL, JAVAScript, JQuery, Visual Studio 2008, Microsoft Visual Basic 6.0

Confidential,Chesterfield,MO

Senior Software Engineer

• Developed and supported logistics management software that included web development and Windows services.
• Logistics Management Solutions - Developed and supported logistics management software that included web development and Windows services. Utilized a high concentration of complex SQL, ASP.NET and C#. Mentored junior developers to improve and increase coding and SQL standards. Work directly with business analysts and business stakeholders during all levels of the software development life cycle.

Used: C#, T-SQL, CSS, XML, XSLT, JavaScript, ASP.NET, VS 2013

Confidential,St Louis,MO

Senior Software Engineer

• Developed and supported innovative healthcare industry software that included web development, Windows services and desktop support applications. Provided technical leadership to junior-level programmers. Led teams to improve SQL best practices to meet or exceed the standards of DBA guidelines. Played a key role in the deployment of test and production code for web and desktop applications to their appropriate environments. Excelled in both Agile and Waterfall environments. Led initiative to improve Customer Service times by creating and developing specialized desktop applications focused on specific aspects of the business; such as rejections, user permissions to the client site and specific desktop applications, and a new ticket monitoring system. Specific application accomplishments include:
• Developed and supported this client facing website for five years using the C# MVC design pattern.
• Used by our clients giving them power to manage unlimited electronic claims, remittance advice, secondary claims; features advanced coding edits, claim status inquiry, transaction summary and delivery confirmation

Used: C#, T-SQL, CSS, XML, XSLT, JavaScript, ASP.NET, VS 2012, VB.NET, XAML, WPF, WCF, MVC, JQuery, HTML

Confidential,St Louis,MO

Technical Support

• Citi Mortgage - Provided phone support for all Citi offices/branches around the country.
• Demonstrated the ability to diagnose and troubleshoot software and procedural problems.
• Developed and maintained a Wiki knowledge base for use throughout all tech support offices.
• Logged accurate records of all support issues within their specialized and proprietary ticketing system.

Used: MS Office, T-SQL

Confidential,Sullivan,MO

Lead Web Developer

• Brought on board to redesign enterprise web site from scratch for this nationwide moving company using ASP Classic.
• Supported proprietary desktop applications used for ordering, shipping and inventory.
• Responsible for healthy maintenance of hardware, software and network system. Initiated new protocols for best practices and coding standards.
• Created inventory system for company’s machine shop.
• Created tracking system for delivery trucks.
• Installed and maintained logistics systems for the larger moving trucks.

Used: VS 2003, Dreamweaver, MS Office, Paradox

Confidential,Clayton,MO

Technical Support Analyst

• Provided phone support to ensure the highest level of customer service and satisfaction.
• Strived to ensure Café sales were not negatively impacted by minimizing downtime from POS system issues.
• Logged accurate records of all support issues in Heat that included problem description, resolution, troubleshooting methods and conversations with the customer.
• Developed and maintained in-depth knowledge of the Panera POS system hardware and software technology systems that included the front of house, back of house and communication network.
• Demonstrated the ability to diagnose and troubleshoot software, hardware and procedural problems.

Used: MS Office, T-SQL, MS SQL Server

Confidential,Santa Clara,CA

Technical Support Analyst

• Provided phone support for Sun Microsystems server products.
• Liaison between customers and analysts.
• Accurately logged records of support issues and assigned issues to supporting product analysts.
• Acted as Gatekeeper of issues that came in through the e-mail system.

Used: Sun ONE