SUMMARY:

• 19+ years of progressive career with over a decade in senior leadership role.
• Reputation of a key asset with achievements in information technology, software engineering, quality engineering, performance engineering, service delivery, technology operations, product roadmap, strategic planning, implementation, team coaching and mentoring.
• Future and growth focused vision enabling the teams, projects and processes to enhance corporate brands, mission statements, customer values and service offerings.
• Expert at building the framework and engine that enables high quality service delivery through IT engineering strategies, methodologies, operations, projects and systems.

EXPERTISE AREA:

• Agile Software Development, Quality Engineering, Test Architecture and Strategy
• Performance Engineering, Capacity Planning and Data Analytic
• Operations, System Architecture and Release Management
• Continuous - Delivery, Validation, Integration, Change and Process Management
• Budget and Product Management
• SaaS, PaaS and IaaS
• Building and leading large, small and matrix structured globally located teams

• .net
• Ruby
• Java
• SQL
• Oracle
• MySQL
• C++
• C
• VB
• Html
• Pascal
• TSL
• BDL
• SpotFire
• Silk Performer
• Silk Test
• QTP
• Load Runner
• Quality Center
• Benchmark Factory
• WCAT
• Selenium
• Jmeter
• Gatling
• Jenkins
• Go
• Cloudbolt
• Docker
• VMware
• AWS
• RackSpace
• Azure
• Windows
• Unix
• Linux
• F5
• Foundry
• NetScalers
• New Relic
• Sumo Logic
• Solar Winds
• Splunk
• App Dynamics
• Idera
• Jet Brains
• Spotlight
• Performance Analyzer
• Perfmon
• MS Office Suite
• JIRA
• Bugzilla
• Elementool
• ZenDesk
• GIT
• SalesForce
• Workday
• Waterfall and Agile methodologies

PROFESSIONAL EXPERIENCE:

Confidential, New York, New York

Sr. Manager Engineering

Responsibilities:

• Lead strategic charters for matrix organization to implement quality engineering initiatives, process and frameworks involving development, performance engineering, software and test engineering for SaaS, PaaS and IaaS
• Manage multiple engineering initiatives simultaneously for software development and information technology spanned across varying tech stack for cloud based, traditionally hosted and integrated web service driven solutions
• Built service oriented performance engineering team from ground up with 100% retention to support center of excellence
• Lead implementation of continuous delivery model meeting regulated validation framework to achieve faster releases for software and infrastructure changes
• Implemented and continue to manage evolving hybrid eco systems and processes to delivery excellence in operations and end user experience of service oriented platform
• Lead, create and maintain detailed system architecture, product design, SLA acceptance criteria, risk register, budgets, resource planning, project implementation plans, timelines and deliverables
• Drive operational excellence and efficiency through release management, capacity modeling, planning, scalability, benchmarking and end user metrics
• Drive improvements in SDLC, TDD / BDD and manage test / development environments and framework for regression, cross platform integration, API & data driven testing
• Data analytics to drive continuous processes evolution and improvements
• Hands on approach with development, release engineering, deployments, testing for functionality, performance, load, stress, scalability, creating test plans, build test script, setting up test environments, fine tuning and profiling hardware / software
• Vendor management and support client services, sales, marketing organizations
• Budget planning, forecasting and management

Confidential, New York, New York

Director of QA

• Built, Lead and mentor a team of on shore - off shore developers, managers, analysts and testers
• Managed complete life cycle of the projects including release management for overall system - software and infrastructure to production
• Managed and lead test engineering initiatives of functionality, user acceptance, performance, integration and regression through a hybrid mix of manual, automated, exploratory and ad-hoc test framework and strategy
• Hands on approach for performance benchmark, load, stress testing for hardware, software and database including analytics
• Implemented and managed continuous delivery, integration and validation processes
• Manage organization budget, cost estimations, projection analysis, project implementation plans, timelines, deliverables list based on business requirements and technical specifications
• Setup and maintained test labs and environments
• Prepared high level and detailed system design, process flow and capacity planning reports

Confidential, New York, New York

Quality Manager

• Built robust quality engineering department and process framework from ground up
• In less than a year increased end user satisfaction ratings over 200%
• Lead a team of on shore - off shore developers, architects, SQA Leads, analysts and testers
• Setup and managed overall release process for software and infrastructure across the enterprise including test lab environment for automated and manual testing framework,
• Created test project plans, timelines, deliverables, projection analysis and detailed budget
• Reviewed SLA’s, business requirements and technical specifications for gap analysis and project implementation
• Architecture overview of system design, data flow and process flow for new system implementation into production and as part of test strategy
• Issue traceability matrix, overall system capacity planning reports and predictive analysis
• Created and managed test plans, test cases and test scripts to test connectivity, functionality, reliability, performance and user acceptance criteria
• Generated and presented actionable quality metrics executive reports on a weekly basis with detailed mitigation strategy

Confidential, St. Louis, Missouri

QA Lead

• Managed on shore - off shore team of QA analysts and QA testers for middleware services and E2E integration test team
• Reviewed business requirements and gap analysis for CRM and ERP implementation
• Prepared high level and detailed system design and capacity planning requirements to build and size environments for Provisioning, Ordering, Customer Care, Presales, Billing, External enterprise, Maintenance and Surveillance applications
• Created detailed cost breakdowns, projections and estimates for the E2E environment
• Created and maintained detailed project implementation plans, timelines, traceability matrix and deliverables list
• Drive meetings with multiple application teams (more than 110 applications in total) and DBAs to analyze test environment
• Created and maintained test plans, test cases and test scripts to test the E2E integration, functionality, information / data flow and performance across multiple applications
• Developed and maintained manual and automated test scripts to support Regression testing
• Generated test reports and presented QA status report along with defect status reports

Confidential, Wheeling, Illinois

Assistant Engineer

• Created test plan, test cases, test scripts, traceability matrix to test in house software applications
• Performed code review for VB, C++ applications, Defect management and Web Development
• Designed and fabricated customized e-field generator
• Performed system calibration, integration and functional testing for transducer impedance matching and ultrasonic testing of composite material
• Involved in backward compatibility test for different libraries developed for the system
• Performed quality check on sound sources for acoustic systems

Confidential, Edwardsville, Illinois

Web Programmer

• Created and maintained web pages for the school of engineering
• Testing of web sites and portals with automated and manual tests