SUMMARY:

• Lead QA Professional for 8 years, and 15 years of total IT experience. Extensive testing experience in Mainframe and Client Server based applications in industry like Banking, Finance, Health care, Auto Insurance, Medical Insurance, POS(Point Of Sales),GPS, Mobile Applications, E - Commerce and Bio-Medical.
• Instrumental in successful execution of several Turn-Key Software Testing Projects with extensive experience in Functional and Regression, End-to-End testing, downstream and Back-end testing in all stages of Software Development Life Cycle. Efficient in delegating, delivering and managing tasks with good communication and interpersonal and time management skills. Polished and professional with a passion for client success.
• Tested on the Insurance claims and Billing. Performed Interface, Functional and End - End Testing.
• Extensive experience in Performance, functional/ regression and backend testing.
• Back-end DB tester using Informatica and client tools
• Expert in testing Web-based, Client-Server and Mainframes applications on different environments.
• Strong experience of Agile and Water Fall and Exposed to DevOps
• Expert in Software Verification, Validation and Testing Methodology, active Role along with the Team Lead.
• Expert in Black Box & White-Box Testing
• Maintaining Local QA servers, MS SQL and Oracle servers
• Extensively wrote Oracle/SQL queries, debugged scripts to extract data from backend and performed backend/database testing.
• Expert in Functional, Regression, UAT (User Acceptance Testing), and Performance Testing
• Strong in Analyzing Business specs, Requirements & Develop Comprehensive Test Spec & execute them.
• Experience in testing Database Applications of RDBMS in ORACLE 11g, DB2 and SQL Server
• Experience in writing Test Plans, Defining Test Cases, Developing and Maintaining test scripts according to the business specifications.
• Ability to interact with developers and product analysts regarding testing status.
• Expertise in Problem solving and Tracking Bug Reports using various Bug tracking Tools.
• Comfortable with writing, analyzing, comprehension of Code, Script and SQL Queries.
• Strong written and verbal communication skills.

TECHNICAL SKILLS:

Languages: C, C++, JAVA, JSP, HTML, SQL/PLSQL, Visual Basic, VSCOBOL-II, SQL, EASYTRIEVE SQL, PL/SQL, SQL*Plus 9.2/8.0/3.3, HTML, DHTML, UNIX Shell Scripting, COBOL, JCL, REST, SOAPUI

Tools: and Utilities: MS Visual Studio MS Office, MS Project, MS Visio, SQL Loader, SQL Query Analyzer 8.0, TOAD 7.5, Control-M, PVCS, ClearQuest, ClearCase, Quality Center,, MQ Series, File-Aid for IMS, IBM Personal Communications 5.0, IBM WebSphere 5.0. & TDM

Operating System: MVS/ESA, MS-DOS, UNIX, WIN 95/NT, MS DOS, Windows 95/98/XP/2000 Professional/NT, UNIX (HP-UX, IBM AIX 5.1.2/4.3.2 ), OS/390.

Database: Oracle 10g/9i/8i/7.x (SQL, PL/SQL), MS SQL Server 2000/8.0/7.0/6.5, DB2 UDB 8.0/7.2, MS Access 97/2000 DB2, Datacom, ORACLE, IMS

Mainframe Technologies: VSAM, JCL, RUMBA, COBOL, CICS, FILE-AID, XPEDITOR, PANVALET, TSO/ISPF, SAS, SPF/PDF, SPUFI, FTP, NDM, QMF, PVCS, SYNCSORT, JES2, FILE MANAGER, ABENDAID, VANTAGE-ONE.

Version Control: Tortoise SVN, ENDEAVOR, Changeman, Librarian

Schedulers: OPC, CA-7, Zeke and Control-M

ERP / CRM Package: MS Dynamics 2011 & 2015, SAP, PeopleSoft, Siebel and Clarify

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead

Responsibilities:

• Onsite QA Team leader and off-site coordinator for defect testing and verification
• Managed off-shore resources and delegated tasks
• Worked with upper management for Test planning and deployment planning
• Executed Integration Testing for custom developed & deployed .Net Apps with Sales Force
• Developed SQL statements to test the back-end data transactions for Integration Test verifications.
• Led the team for Automated Test development in Selenium and UFT at Off-Shore site in India

Confidential

QA Lead Salesforce

Responsibilities:

• Onsite QA Team leader and off-site coordinator for defect testing and verification
• Managed off-shore resources and delegated tasks
• Tested newly Integration application for the various companies Confidential has acquired - Agile based.
• Tested In house developed CDS & CDI application in CRM MS Dynamics, Test case creation & Execution
• Led the team for in Functional, Integration, Backend Data & Regression Testing
• Used SQL statements to test the back-end data transactions for Integration Test verifications.
• Automated Testing developed and used in Selenium and UFT / QTP at Off-Shore site in India
• Successfully helped in Production deployment for the CRM Release Q2
• Legacy Mainframe testing of the Purchase Order processes and the Advance shipment notifications
• Applications were moved to Amazon Web Services and Off-shore team was testing the non-prod apps.

Confidential, Atlanta GA

QA Lead

Responsibilities:

• Performed Functional, Regression, Web, Performance and Backend and Web services testing with Agile methodology
• OMS Lead for with hands on Testing, working with the developers and the Config team
• Managed 18 off-shore resources and delegated tasks according to the project priority
• Mainframe testing of the Purchase Order processes and the Advance shipment notifications
• Coordinating & Managing the off-shore team at Chennai, India for Test Automation
• Validated the GL postings and its processes & Worked on the Transfers between DC’s
• Verified the Orders are shipped with ASN receipts between vendor Suppliers, DC’s, Stores and Customers in the Red Hat Linux, AIX Unix, AS 400, SAP and Windows platform
• Conducted Black box ( System, Functional, Regression, End to End ) and White Box Testing
• Used SOAPUI and Restful for testing
• Terra data access was provided for the data analysis and for Data mining information
• Performed Web, Functional, Performance and Backend and Web services testing.
• Wrote SQL queries to extract data from backend and performed backend/database testing.
• Led & mentored the team members, assigned and shared tasks, coordinated the team and tasks.
• Held team meetings, scrums, orientations.
• Used Quality Center-ALM to create Test plan, Test scripts and Defect Management
• Used Microsoft TFS
• Created reusable actions, functions and procedures, object repository.
• Worked in .Net, C#, Siebel applications environment and tested them exhaustively.
• Performed Data analysis by writing new queries, modifying the existing queries extracting and retrieval and manipulating data from backend databases.
• Extensively used Query tools, Toad
• Arranged meetings with various customers and Vendors for clarification and correction of the various processes
• Was involved with the production support and in the PM meetings

Confidential, Atlanta GA

QA Lead/ .NET, JAVA Mainframe

Responsibilities:

• OMS / Manhattan Software App tester for DC goods moving Using RDS ( Reservation Delivery System)
• Performed POS testing using the EMV standards
• Mainframe and .NET Tester for Store management and Logistics Tester
• QA testing in Java, .Net technologies & mainframe & AS 400 attached to POS devices
• Hands On Tester and validated data in Oracle database using SQL queries
• Used SOAPUI and Restful for testing
• Off-shore resources were deleted project Tasks as per the requirement for writing the test cases and Testing them
• Automated Testing developed and used using Selenium by the team
• Used IBM Operation Decision Management tool for verifying the rules for testing
• Facilitated Defect Meetings, Conducted Test Plan Review Meeting with the Stake Holders
• Used ALM/ QC for Defect Tracking, Conducted Black box and White Box Testing
• Actively participated in the Project Management meeting and provided status
• Used Terra data for loading the test data for testing via JCL in the main frame
• Analyzed the Business and System Requirements for various modules of the application.
• Provided Test Strategy that clearly described the test environment, setup, risks, scope, assumptions, dependencies, and strategy within and across teams and provided presentation to QA Director and Stake Holders
• Created Master Test Plan with detailed test cases which includes detailed test cases that clearly describe the pre/post conditions, test executions steps, and expected results
• Uploaded documents in SharePoint
• Provided week-end and vacation Support additionally as needed11

Confidential

QA Lead Contractor / Mobile testing/ Network Admin

Responsibilities:

• Performed Functional, Regression, Web, device Performance Testing
• Mainframe testing for billing details verification for the contracted customers
• Gathered Business requirements and analysis and wrote Business Requirements
• Used Silk Central Test Manager, Test execute to create Test plan, Test scripts and Defect Management
• Used SOAPUI and Restful for testing
• Automated Testing maintained and using Selenium by the team
• Used Descriptive and dynamic descriptive programming.
• Created reusable actions, functions and procedures, object repository.
• Proactively participating in trouble shooting and in problem solving
• Highly involved in Problem, Process and Project Management, working with various project and program managers in the PMO office
• Designed and developed users' manuals and other corresponding training program documents.
• Worked closely and trained and supported the Tech Installers for installing Confidential systems
• Actively involved in Plan, design, build/develop, execute and support quality assurance activities (i.e. Test Release Planning, Test Design & Execution) required for testing software configurations and functionality
• Travelled around to other AT&T offices to train and trouble shoot issues and helped develop standards
• Work with internal and external vendors, testers in offsite & off-shore teams for developing and testing the devices
• Define, modify and implement testing processes and procedures to make sure that the product quantity and performance is met
• Setting up expectations and standards to meet QA testing.

Confidential, Morristown, NJ

QA Lead

Responsibilities:

• Efficiently supervised and evaluated the major activities, and performance of the staff members
• Responsibly prepared and maintained basic and generalized reports, and work statistics for project improvement
• Coordinated with higher project officials, and efficiently completed the specified project deadlines with standard measures
• Developed high-level test plan documents containing test coverage and approach, based on business requirements and technical designs.
• Involved in design and development of detailed test cases that are clear and reusable.
• Worked with team on Identifying test cases including expected results from functional/technical specifications and Create test data for the test cases.
• Performed system testing while helping clients complete user acceptance testing.
• Conducted software functional, System and Integration test on Confidential Applications based on Siebel 7.7
• Worked with the Application Development Team and Infrastructure Team
• Executed functional, and regression testing prior to releases.
• Involved in design and development of Test Scenarios, Test Cases & Test Scripts
• Create test data for testing.
• Responsible for releasing Siebel based application thorough verification, validation & testing.
• Participate in requirements definition meetings with design team.
• Participate in design walkthroughs and prototyping
• Understand project requirements and develop test plan.
• Design system, system-to-system, and User Acceptance Tests.
• Understand and interpret user requirements & develop test scenarios, test cases & test scripts.

Confidential, Atlanta GA

Project Lead / QA Lead

Responsibilities:

• Tester for WMS / Manhattan Software Application implementation and deployment
• Offshore support, Vendor contact and Production support
• Interacting with the SMEs for requirement gathering and business related clarifications.
• Writing JCL for batch processing for QA testing for applications using COBOL, PL/1 language and DB2, VSAM and JCL
• Develop high-level test plan documents containing test Strategy, coverage and approach, based on business requirements and technical designs.
• Identify test cases including expected results from functional/technical specifications and Create test data for the test cases.
• Worked with the BAs to come up with test conditions.
• Creating test schedules, creating/reviewing test cases and managing/executing functional/system/integration testing.
• Performed system testing for all line of business like Owner, Agent and Broker.
• Interacted with different host systems Lifecomm and Vantage-One to complete IVR conversion results as expected.
• Worked on Vantage-One mainframe system to verify IVR changes store in mainframe database and reflects back as expected.
• Documented requirements and methodology for testing efforts
• Estimating testing effort, analysis of change and initiating the scheduling of test phase tasks and dependencies.
• Assist in the scheduling and preparation of general test team meetings and Maintain test methodology documentation
• Ensure testers are following established test processes.
• Used the framework to help move the business services division from an Access centric development model to a mainframe based model with AGILE methodology.
• Worked on Annuity call flow for different products Funds with series and without series.
• Worked on parallel testing on Production cycle jobs and User Acceptance testing.
• Ensures that testers follow standards and test methodologies
• Reviews work and provides guidance and mentoring to other less experienced testers.
• Wrote Complex SQL queries Data retrieval through Datacom and DB2.
• Used Mercury Quality center for defect tracking.