SUMMARY:

• Microsoft Certified Systems Engineer (MCSE, CNA, Network+, A+) with over 19 years’ experience in Systems Engineering, Support and Administration (Active Directory).
• Proficient on the following platforms: Windows XP, Windows 7 Pro.
• Windows Server 2000\2003\2008, Microsoft Exchange Server 5.5, 2003, 2007 & 2010, MS Hyper V, Proof point Protection,
• VMware ESX 3.X/4.X/5.X/6.X, along with VMware vCenter Converter 4.X, Air Watch (MDM) Mobile Device Management 6.1, 7.3, 8.3, Blackberry Enterprise Server 4.X, 5.X, 10.X, and Good Technologies 6.3, 7.2. 

STRENGTHS:

• 12+ years of Mobility escalation support (Air watch, BlackBerry, Boxtone, & Good Technologies).
• Exchange 2003, 2007 & 2010 and Outlook Administration along with Active Directory

(Version 5.2 & 6.1).

• Virtualization (P2V) Tools: VMware ESX 3.X, 4.X, 5.X, Microsoft Hyper - V Server & PlateSpin

Migrate.

• Windows Server 2003 Enterprise SP2 ; Windows Server 2008 (R2) Enterprise
• Windows Desktop Engineer and escalation point for 2nd and 3rd level Desktop Support

(XP, Windows 7).

• Excellent verbal and written communication skills combined with strong team leadership skills.

TECHNICAL SKILLS:

Server: Windows NT 4.0 through to Windows Server 2008 (Active Directory)

Mobility: Air watch V6 & 7; BlackBerry V 4, 5 & 10; Boxtone, & Good Technologies

Virtualization: VMware ESX 3.X, 4.X, 5.X & VMware Converter 4.X (P2V) Microsoft Hyper-V Server & PlateSpin Migrate V7.

Workstation: Windows XP Enterprise; Windows 7 Enterprise

Miscellaneous: Microsoft Exchange 2003 , 2007 and 2010 , Office 2003/2007/2010 , Lotus Notes  4. X / 5.X / 6.X ; ARCserve (V10.X) ; Symantec/Veritas Backup V10, and Novell 3.X/4.X/5.X/6.X.

NOC : Intermapper; Spiceworks; Solar Winds; WhatsUp Gold & Tivoli (TSM) V5.X, 6.X

PROFESSIONAL SUMMARY:

Mobility Operations Engineer/Architect

Bridgewater, NJ

Responsibilities:

• Engaged in the support and engineering of (SMP) Secure Mobility Platform on Linux Red hat 7 .
• Designed and built (SMP) Linux Servers on VMWare V. 6.0 in the (EBU) Enterprise Business Unit’s Lab
• Completed Linux Red hat 7 and (SMP) Secure Mobility Platform Training (Online, Class, Lab).

Mobility Engineer\Analyst 3

Bridgewater, NJ

Responsibilities:

• Responsible for the technical oversight, development, implementation, and support of all Messaging’s Mobility services for the America’s (80,000+ Mobile Users Managed).
• Coordinated System development tasks to include design, integration and formal testing.
• Oversees all transitions into production.
• Developed and completed actions in System specifications, technical and logistical requirements.
• Created and maintained programmatic and technical documentation to insure efficient planning and execution.
• Managed and documented system configurations; trained new Analysts on Air watch, BES; and Good.
• Ensured service delivery and customer satisfaction is met for supported services.
• Continuous improvement to services to meet the needs of department, division, regional, and business goals.
• Proven track record in implementing corporate wide Messaging and collaboration environments.
• In-depth knowledge of mobile phones, tablet devices, iOS, BlackBerry, and Android operating systems.
• Experienced in the following technologies: MS Exchange, MS Active Directory, MS Active Sync, Proofpoint Protection, Air watch (MDM) Mobile Device Management 7.3, 8.3, BlackBerry 5.X, 10.X, and Good Technologies 6.3, 7.2.

Exchange Engineer\Analyst 2

Morristown, NJ

Responsibilities:

• Active Directory and Exchange Administrator responsible for 15,000 Email and Network Accounts.
• Escalation point for all Email, Active Directory, and Mobile Device (BES) issues.
• Supported the MS Exchange upgrade from 2003 to 201 0 for 15,000 Staff.
• Team Lead Engineer for the Boxtone Mobility rollout for Asynch devices (IPhone, IPad & Droid).
• Managed Mimecast and ZIX appliances.
• Blackberry Enterprise Server (BES) 4.X & 5.X Administration.
• Team lead Engineer for the E911 Cisco Project
• Instituted 24/7 Monitoring of Newton Medical Center Exchange Servers with Solar-Winds.
• Infrastructure: 1,065 Production Windows Servers: 640 Physical & 425 Virtual; 8,500 Laptop\PC’s.
• Windows Server 2003 Enterprise SP2 ; Windows Server 2008 (R2) Enterprise
• Active Directory: Windows Server 2003 (A\D Version 5.2) & Windows Server 2008 (A\D Version 6.1).
• Experienced in the following technologies: MS Exchange, MS Active Directory, MS Active Sync, Proofpoint Protection, Air watch (MDM) Mobile Device Management 7.3, 8.3, BlackBerry 5.X, 10.X, and Good Technologies 6.3, 7.2.

Global Systems Archive\Virtualization Engineer

Peapack, NJ

Responsibilities:

• Proficient at performing global system decommissioning and virtual system archival (P2V).
• Skilled at creating new VMware ESX (3.X, 4.X) servers and workstations for both the global production archival environment as well as the local development lab. Over 40 guest systems created in VMware.
• Provides support via system administration and engineering at global development lab (Data Center).
• North America Infrastructure: 20,000+ Production Servers: Mix of Physical and Virtual Servers.
• Windows Server 2003 Enterprise SP2 ; Windows Server 2008 Enterprise
• Windows XP Enterprise ; Windows 7 Enterprise
• Active Directory: Windows Server 2003 (A\D Version 5.2).

Systems/Network Administrator and Technical Support Specialist

Bedminster, New Jersey

Responsibilities:

• Responsible for IT Infrastructure Operations support, providing 24/7 monitoring of VMware ESX 5.X consisting
• f Windows Server 2003 & 2008 with Hyper-V, HP/Compaq ProLiant servers/clusters and Dell PowerEdge servers along with Symantec-Veritas Backup Exec 10D Administration.
• Involved in the upgrade from MS Exchange 2003 to 201 0 via 2007, and managed the Outlook rollout to users.
• Managed the Fortinet firewall, remote VPN access and Internet filtering.
• Competent Exchange 2003\2010 Administrator (mailbox creation, deletion and archival).
• Project Manager and lead Engineer on several Infrastructure projects including (P2V & P2P) Windows Server 2003 to 200 8 migration/upgrades, Blackberry Enterprise Server migration to IPhone’s and the 75 workstation upgrade to Windows 7 Professional from Windows XP.
• Performed daily system backup and restores utilizing Symantec-Veritas Backup Exec (V10).

Systems/Network  Specialist

Ridge, New Jersey

Responsibilities:

• Responsible for Data Center systems support and global monitoring of (Windows Server 2000, 2003), VMware 3.X, Linux Red hat 4.X, 5.X on IBM Blade Center (H) and Dell PowerEdge servers along with Tivoli (TSM V5.X, 6.X) administration.
• Adept at Tivoli Storage Manager (TSM 5.X, 6.X) administration, client/server installs, support, backups, restores, data archival, and Iron Mountain Tape (DLT IV 80GB) rotations on IBM System Storage TS3584/TS3588 Tape Library. Created Tivoli SOP for documentation of administration.
• Skilled at Disaster Recovery procedures; recovered 7 production servers and databases.
• Proficient at performing Intermapper monitoring for the Global Network Operations Center.
• Capable of troubleshooting server issues involving 2,000+ production and validation servers.
• Competent at building and patching Microsoft Server 2000 and 2003 servers.

IT Operations Consultant/Domain Administrator

Warren, New Jersey

Responsibilities:

• Create email accounts for Outlook 2003 users on Microsoft Exchange Server 2003.
• Establish, maintain and terminate user accounts on Windows Server 2003 (Active Directory), IBM-AS400 and Citrix. Provide security administration to over 100 applications.
• Administer PBX/Telecom and Audix on an Avaya voice network.

Senior Systems Technician/Network Administrator

Bridgewater, New Jersey

Responsibilities:

• Responsible for second and third level support for 700 users onsite and Data Center servers (Windows NT 4.0, 2000/2003/XP, Citrix, Novell 3, 4, 5, 6.X) WAN.
• Maintain and establish user accounts on both Windows NT 4.0/2000/2003 (Active Directory) and Novell 5&6.X, troubleshooting HP and Lexmark printer problems and utilizing back-up devices (8mm and DLT).
• Install, configure, support, troubleshoot and maintain Microsoft Windows NT 4.0, Windows 95/98/2000 and XP, Office 97/2000/2003 , Novell NetWare and Lotus Notes 4.X/5.X.
• Lead Technician for Citrix rollout for remote office.
• Project Manager and Lead Technician for software testing and upgrade of 700 PC’s to Windows XP.
• Lead Technician for Blackberry devices and PDA software support for Palm Pilot.