SUMMARY:

• Over 9+years of overall experience in entire Software Development Life Cycle as well as Microsoft .Net Framework Technologies. Having sound knowledge of developing web based B2B B2C applications in the client/server environment.
• 8 years of extensive implementation experience in installation, configuration, customization and extension of Microsoft Dynamics CRM as well as doing the deployment, trouble shooting and production support for the applications developed.
• Experience in developing complex applications on Microsoft Dynamics CRM platform with customization of entities, sitemap writing client side JavaScript.
• Experience in developing of custom WCF web services, dialog based workflows, plug - ins and integrating custom web pages into CRM.
• Experience in interacting with MS CRM database through the use of web service methods.
• Experience in operations like data migrations and updating using LINQ and XRM that help in facilitating data migration within CRM across various entities.
• Hands on knowledge of implementing and maintaining access controls in CRM based on roles and access conditions.
• Worked on On premises.
• Exposure in configuring and working with Windows OS, IIS, Outlook with CRM plug-in.
• Hands-on experiences in developing Web/Windows applications using C, ASP.net, ADO.net, SQL Server 2005/2008R2, and .Net Framework 3.5/4.0 with strong knowledge of Object-Oriented concepts.
• Expertise in Database Systems, SQL, and Stored Procedure.
• Good knowledge of Web Development skills like HTML, XML, XSLT, JavaScript, and Visual Studio 2005/2008/2010 .
• Experience in converting client requirements and functional specifications to technical design with effort estimation.
• Expertise in generating Entity relationship diagrams to describe the relation between different entities. 
• Experience in converting client requirements and functional specifications to technical design with effort estimation and doing development for the same.
• Experience in client management and system development, design, and implementation.
• Experienced in creating, updating, and reviewing project plans.
• Hands on knowledge of implementing and maintaining access controls and permission in CRM based on roles and access conditions.
• Excellent analytical, logical and interpersonal skills. Hard working and fast learner with self-motivated personality.
• Good knowledge of Microsoft IIS 7.0/8.0
• Good analytical, communication skills and ability to work independently and also perform as part of a team.

TECHNICAL SKILLS:

CRM Tools: MS Dynamics CRM 2011,2013,2015 and 2016.

Languages & Scripting: C#,CSS, Java Script, JQuery, XML,XSL,HM,XSLT.

Frameworks: ASP.NET, MVC, AJAX, WPF, WCF, Windows & Web Services.

Web Server: Internet Information Services (IIS) 7.0, 8.0.

Databases: MS SQL Server 2005,2008,2012.

Reporting Tools: Crystal reports, Excel, SSRS

Development Tools: Visual studio (2015, 2013, 2010), MS Project.

Operating Systems: Windows 10/8/7/XP, Windows server 2008,2012

Data Migration Tool: SSIS

PROFESSIONAL EXPERIENCE:

Confidential, CA

Microsoft Dynamic CRM Developer

Responsibilities:

• Interacting with Business Analysts to Understand the Customer Requirement.
• Involved in Requirement Gathering, Analysis and Project Planning.
• Manage and Supervise Team Members.
• Able to work on multiple projects and initiatives with different/competing timelines and demand.
• Created Organizations, Business Units, Groups and their Relationships.
• Created Custom Entities, Custom Attributes Based on their Requirements.
• Worked on setting up relationship between System & Custom entities.
• Design and Develop Custom Activities.
• Implementation of custom MS Dynamics CRM 365 plug-ins and workflows.
• Customize and Configure CRM Environment and Assist in Deployment Activities.
• Form Customizations Using JavaScript.
• Responsible for preparing Functional Specification Documentation.
• Develop plug-ins to synchronize/update payment details to CRM system.
• Provided specialized direction to the team and took part in a several sessions of code survey
• Work with limited direction, usually within a complex environment, to drive delivery of solutions and meet service levels.
• Participated in modifying and changing the architecture of the original Student Retention application.
• Wrote, debugged and deployed plug-ins using Visual Studio and C# to coordinate the student and program entities.
• Used MS Dynamics CRM SDK , WCF,XRM and LINQ to interact with data from the CRM system
• Integrated SQL Server 2012 with CRM using SQL Stored Procedures , Functions, Triggers, and Importing /Exporting data from legacy data sources using SSIS .
• Developed dynamic reports using CRM reporting interface and SSRS SQL 2008 R2 engine.
• Developed Main view and Single view Dashboards as an extension of Dynamics CRM .
• Developed Duplicate detection rules to prevent Duplication in Cross entities .
• Coordinated geographically distributed Team Onshore/Offshore Model to expedite custom solutions and testing.

Environment: Microsoft Dynamics CRM 2016, Dynamic 365, Custom Entity, USD, JavaScript, JQuery, ASP.NET MVC 5.0, CRM SDK, Microsoft .NET 4.0, C#, WCF, SQL Server 2012, Web API 2, LINQ, SSIS,SSRS SQL 2008 R2 engine, Visual studio 2013.

Confidential, Mayfield, OH

Microsoft Dynamic CRM Developer

Responsibilities:

• Involved in Requirements Analysis and Business Process Analysis.
• Design, develop, test, document, deploy, and support high quality business solutions on CRM platform.
• Understanding customer requirements and Advise project team on highly specialized, complex solutions architecture and implementation.
• Hands-on, end-to-end SDLC experience and a thorough understanding of CRM concepts, as demonstrated supporting Microsoft Dynamics CRM, and developing custom , data-driven .NET applications.
• Building the CRM forms, screens and views, as well as workflows and reports around the customer needs for an interface.
• Understand the functional capabilities and limitations for out of the box CRM functionality as well as custom code.
• Used Microsoft Dynamics CRM 2015 for Outlook to configure the Unified Service Desk entities that are created in Microsoft Dynamics CRM2015 instance and deployed USD .
• Later Integrated with CTI via Smart Phone.
• Creating a detailed project plan for the customer, this includes both estimates for the tasks that will be completed and the timeline in which they will be completed.
• Writing specifications for customizations and system integration.
• Building the MS Dynamics CRM forms , screens, and views, as well as workflows and reports around the customer needs for an interface.
• Use Microsoft .NET development to extend and augment the Microsoft Dynamics CRM platform .
• Implementation of custom MS Dynamics CRM plug-ins and workflows.
• Development of various CRM-related scripts and utilities.
• Extending Microsoft Dynamics MS Dynamics CRM Functionality through the SDK.
• Creating SSRS reports for sales and financial data using joins and pivot tables.
• Create Plug-ins , custom asp.net pages and workflows for enhancing the system and maintain data integrity.
• Use Bing Maps API to update address coordinates in the Microsoft Dynamics CRM .
• Use TFS 2010 for Source Control of Project code.
• Created Plug-in and Workflow upon Requirement.
• Deliver Presentations to all types of Management.
• Created Several Client-side Extensions using JavaScript.
• Involved in Deployment from Development Environment to Testing and Production Environment.
• Coordinate with other developers and stakeholders regarding status, technical issues and creative solution.

Environment: Microsoft Dynamics CRM 2013, CRM 2015, SDLC, Entity Framework, USD, JavaScript, JQuery, ASP.NET MVC 5.0, CRM SDK, SSRS, Microsoft .NET 4.0, C#, SQL Server 2012, Web API 2,Visual studio 2012, TFS2010, Bing Maps API.

Confidential, Rochester, MN

Microsoft Dynamic CRM Developer

Responsibilities:

• Responsible for overseeing the company's requirements, development, testing and deployment of Microsoft CRM projects.
• Customized Sale module and entities of leads, account, contact and opportunities according to the business process.
• Created SSRS of orders, costs, prices and revenues.
• Import and export data within MS Excel and MS Dynamics CRM.
• Created workflows based on requirements from sales department.
• Used MS Dynamics CRM 2016 Customization tools to customize system components such as forms, views, attributes, relationships, and entity mappings.
• Designed plug-ins to populate contact and account number on create of new record.
• Customized sitemap for entity navigation for custom menus.
• Responsible for solution management in enterprise environment.
• Responsible for converting business requirements into technical requirements for development team.
• Customizing and configuring CRM system at a user level.

Environment: Microsoft Dynamics CRM 2016, Microsoft CRM SDK 2011, C, ASP.NET, SQL Server 2008, SSRS, Visual Studio 2011.

Confidential, Austin, TX

Microsoft Dynamic CRM Consultant

Responsibilities:

• Leading and/or participating in discovery analysis meetings with the client to understand current business processes that need to be incorporated into Dynamics CRM 2011.
• Conduct detailed analysis sessions with end users.
• Configure and implement CRM functional and application modules, encompassing account and contact management and commission management.
• Creating documentation to define workflow and requirements and implementing custom workflows into business process.
• Designed and integrated ASP.NET front-end using WCF Web Services and LINQ, and implemented client side validations for Web-server controls. Extensively used .NET validation controls for Client side validations.
• Participated in modifying and changing the architecture of the original Student Retention application.
• Wrote, debugged and deployed plug-ins using Visual Studio and C to coordinate the student and program entities.
• Used MS Dynamics CRM SDK, WCF, XRM and LINQ to interact with data from the CRM system
• Integrated SQL Server 2008 with CRM using SQL Stored Procedures, Functions, Triggers, and Importing/Exporting data from legacy data sources using SSIS.
• Developed dynamic reports using CRM reporting interface and SSRS SQL 2008 R2 engine .
• Developed Main view and Single view Dashboards as an extension of Dynamics CRM.
• Developed Duplicate detection rules to prevent Duplication in Cross entities.
• Coordinated geographically distributed Team Onshore/Offshore Model to expedite custom solutions and testing.

Environment: Microsoft Dynamics CRM 2011, Microsoft CRM SDK 2011, IIS 7.0, C, SQL Server 2008 R2, JavaScript, DHTML, XML, Web Service, Windows Server 2008

Confidential, Dayton, OH

Microsoft CRM Analyst

Responsibilities:

• Installed and configured MS Dynamics CRM 2011 system for development and testing, configured server instance, created organizations.
• Designing Solution, Customization & Configuration, Plug in development, Development of integration web pages in .Net, Operations Support.
• Was involved in creating Portals and Knowledgebase to help customer and reduce the number of cases 
• Developed plugin to count number of active and draft quotes on an opportunity upon create, update, delete and activation of quotes.
• Developed plugin to duplicate sales order and sales order details to implement on stock inventory sales process.
• Developed Dashboards reports for Sales and Service departments.
• Developed plugin to capture sales order submit history.
• Implemented timesheet application for service department in CRM by designing custom entities and developing plugin.
• Developed console applications in C# .net using CRM web services to format phone number and state fields in CRM, auto generate forecast entity records for each salesperson.
• Developed a web application using C# .net to generate Google markers on Google map for orders entered in Microsoft Dynamics GP and CRM using Google APIs.
• Developed 40 plus SSRS reports using SSRS 2005 to handle the reporting needs of executive team.
• Developed daily scheduled integrations between Microsoft Dynamics CRM and GP using Scribe to synchronize GP Customer and Customer Address data to CRM.

Environment: Microsoft Dynamics CRM 2011, Microsoft CRM SDK 2011, Windows XP Pro, C, ASP.NET, Service Factory Modelling Edition 2008, WCF, SQL Server 2008

Confidential

Dot Net Developer

Responsibilities:

• Assisting in evaluating business processes and requirements and performed feasibility studies on client's business requirement for implementation.
• Designing systems, modules, gathered requirements, and created business flowcharts to transform business requirements into technical specifications.
• Involved in Developing Components for Business Layer and Data Layer
• Understand the functional capabilities and limitations for out of the box CRM functionality as well as custom code.
• Designed and created Web Forms utilizing ASP.NET, for the UI.
• Creating a detailed project plan for the customer, this includes both estimates for the tasks that will be completed and the timeline in which they will be completed.
• Writing specifications for customizations and system integration.
• Use Microsoft .NET development to extend and augment the Microsoft Dynamics CRM platform.
• Creating SSRS reports for sales and financial data using joins and pivot tables.
• Create Plug-ins, custom asp.net pages and workflows for enhancing the system and maintain data integrity.
• Utilized ADO.NET innovation broadly for data recovering, questioning, storage and manipulation.
• Writing java script to enhance client experience.
• Performance tuning of stored procedures .
• Use TFS 2010 for Source Control of Project code.

Environment: Microsoft Dynamics CRM 4.0, MS Dynamics CRM SDK 4.0,C, ASP.NET, Visual Studio 2008, JavaScript, XML, Team Foundation Server 2008, SQL Server 2008, SSRS