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Dynamics Crm Consultant Resume

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Nyc, Ny

SUMMARY:

  • Over 8+ years of professional experience in analysis, design, Development and implementation of client / server and web based application using C# and ASP.NET with Confidential Dynamics 365 (2016/2015/2013 ).
  • Extensive experience in developing dynamic web - based Client-Server applications, Multi-tier and Distributed architectures using Confidential .Net related Technologies such as C#.Net, VB.net, ASP.net, ADO.net, AJAX, JavaScript, WCF, JQuery & HTML.
  • Experience in developing plug-ins, workflows, custom workflows and integrating CRM with
  • Experience in customizing entities, views, ribbons, sitemap, business rules, business process flows and security roles.
  • Experience integrating CRM with Outlook and Email Router
  • Experience in developing User Interface using ASP.Net and combination from end technologies using HTML/HTML5, CSS/CSS3 and Java Script.
  • Worked on Application development using .NET framework 3.5/ 4.0/ 4.5
  • Experience with Designing Databases and Programming Database objects for SQL Server such as SQL Stored Procedures, Functions, Triggers, and Importing/Exporting data from varied data source
  • Developed reports using Power BI, SSRS (SQL server reporting services) Tool. Used SQL query based and XML based datasets.
  • Utilized methodologies such as Agile, waterfall and scrum along with SDLC implementations.
  • Strong analytical, problem-solving, and inter-personal skills with excellent written and verbal communication skills

TECHNICAL SKILLS:

CRM Software: Confidential Dynamics 365 2013,2015,2016

.NET Technologies & Programming Languages: C#.NET, ASP.Net,VB.Net( 4x), Web Services, WPF, WCF, ADO.NET

Web Technologies: ASP, XML, HTML, XML, CSS, JavaScript, JQuery

Databases: MS SQL Server 2014/2012/2008 R2/2008

Web/App Servers: MS-IIS

Other tools: Visual Studio 2010/2012/2013/2015, Dataloader, Scribe Insight, Ribbon workbench, XRM toolbox, CRM OData Query designer.

Reporting Tools: SSRS and Crystal Reports

Project Methodology: Scrum, Agile

PROFESSIONAL EXPERIENCE:

Confidential,Des Moines,IA

Dynamics 365 Consultant

Responsibilities:
  • Migration of left over data from Sales Force to D365.
  • Created Custom workflows in order to achieve requirement of the business.
  • Taking the backup of the online CRM data using Informatica Cloud data synchronization tool
  • Customization of forms using Business Rule and JavaScript
  • Outlook Integration with D365.
  • Created Custom entities and also created security roles
  • As the only CRM developer played the role of business function Analysts, by creating the stories and coordinating with the stake holders.
  • Coordinating with the Confidential and updating them weekly as they were sponsor of this project.
  • Developing D365 Mobile app user friendly.

Environment: Confidential Dynamics 365 2016, Asp.net, C#.Net, Visual Studio 2015, SDK, JavaScript, HTML, XML, MS Outlook, Ribbon workbench, XRM toolbox

Confidential,Seattle,WA

Dynamics CRM Consultant

Responsibilities:

  • Worked on different projects at the same time implementing latest version of Dynamics 365 2016.
  • Migrated data from CRM 2015 to 2016.
  • Customization of forms using Business Rule and JavaScript
  • Developed Plugin and Custom Workflows.
  • Worked on latest tools (Data Loader, Knowledge based article, Confidential Flow)
  • Generating reports using Power BI and SSRS.
  • Played the role of business function Analysts, by creating the technical documents based on the requirements of the client and distributing the work to off shore team
  • Created multiple custom entities based on the client requirement. Created users and assigned them roles
  • Provided support to Unified Service Desk by solving the tickets generated by the support team.
  • Created Custom application for migrating Data.
  • Managing offshore teams by scheduling call and coordinating with them to finish the task.
  • Worked using agile methodology.

Environment: Confidential Dynamics 365 2016, MS Dynamics 365 SDK, Power BI, Asp.net, C#.Net, Visual Studio 2015, SDK, IIS, Data Loader, JavaScript, HTML, XML, MS Outlook, SSRS, Ajax, Ribbon workbench, XRM toolbox

Confidential,Madison,NJ

Dynamics CRM Consultant

Responsibilities:

  • Developed plug-ins, created workflow activities consumed MS Dynamics 365 web services using CRM SDK and configured the integration of MS Dynamics 365 with existing website.
  • Worked with business analysts, MS Dynamics 365 support analysts and users to evolve MS Dynamics 365 features and functionality.
  • Created custom entities and attributes to meet business requirements
  • Used MS Dynamics 365 2015 to customize system components such as forms, views, entities, attributes, relationship s, and entity mappings according to entities in real estate domain.
  • Customized CRM forms using JavaScript
  • Knowledge on Unified Support Desk.
  • Implemented security policies within the organization using MS CRM Security Roles, teams and Business Units.
  • Created and maintained technical documentation relating to the system design of CRM and other applications under the responsibility of the MS Dynamics 365 Applications Team.
  • Identified new working methods and led initiatives to improve the level of service provided by the team to both the business and other IT support teams
  • Carried out daily checks on high risk areas of the application during implementation and deployment phase
  • Involved in sprint and capacity planning
  • Providing technical support and completing ongoing software changes to Confidential Dynamics 365 application

Environment: Confidential Dynamics 365 2015, MS Dynamics 365 SDK, Asp.net, C#.Net, Visual Studio, SDK, IIS, JavaScript, HTML, XML, MS Outlook, SQL Server 2012, SSRS, Ajax, Ribbon workbench, XRM toolbox, CRM OData Query designer.

Confidential,NYC,NY

Dynamics CRM Consultant

Responsibilities:

  • Analyzed the client CRM business application to achieve and maintain high performance.
  • Built out of box solution for fetch XML based custom reports.
  • Installed CRM OnLine and created development environment for client’s further Business modifications.
  • Installed and integrated MSCRM Outlook client.
  • Develop custom reports in SSRS and attach it with Dynamics 365.
  • Tested workflows and did troubleshooting for automatic and on demand workflows.
  • Created charts and user interactive dashboards with drilldown filters for marketing department.
  • Configured CRM connectors/adapter to third party marketing tool.
  • Integrated data from testing environment into development environment using scribe.
  • Modified the RibbonXML and Sitemap.
  • Configured duplicate detection rules and merged the duplicate 360 contact records to keep data clean.
  • Increased the limit of exported excel from 10k records to fetch the dynamic data available in the advanced view by changing the sql query in excel.
  • Provided technical support to CRM Users via Email and telephone.

Environment: Confidential CRM 2011, Confidential Outlook, Scribe, Visual Studio, C#, Asp.net, JavaScript, XML, HTML, WCF, MS SQL Server 2008, TFS, Exact Target, Silverlight.

Confidential

. Net Developer

Responsibilities:

  • Understanding and analyzing the client’s requirement
  • Design and Developing UI look and feel of the Application in windows application
  • Developed Design document using VISIO, Designing web pages with Tools of .Net 3.5 by using C# language.
  • Generation of Reports of every Module using SSRS
  • Designed and created databases, tables, views and indexes
  • Writing Stored Procedures, functions, views to perform several database level operations
  • Launched the application using Web Services
  • Responsible for implementing change requests
  • Responsible for database backup using DTS
  • Worked on UAT and Testing Team, QA and Writing test cases and Test Plans
  • Supported the different project which involves transferring data from SQL server 2008 to MS Access

Environment: .Net 3.5, Sql Server 2008 with ASP.net with C# and HTML, UAT, CSS, Mercury Quality Center, AJAX, SSRS, Winforms, Dev Express, T-Sql, XML, Web services, Windows Services

Confidential

.Net Developer

Responsibilities:

  • Created simple to complex report and transaction results queries
  • Fixed SQL queries performance issues using SQL profiler and query analyzer
  • Worked with different vendor’s data and loading into SQl server tables
  • Designed and created databases, tables, views and indexes
  • Created new stored procedures, functions and triggers
  • Designed the BOL applications with team collaboration.
  • Launched the application using Web Services.
  • Created data load packages using SSIS
  • Supported SQL server that has thousands of transaction every day
  • Created ad-hoc queries to load data from multiple database and tables to output data files
  • Developing Crystal Reports
  • Performed Unit Testing
  • Responsible for implementing change requests
  • Used Visual SourceSafe as source control tool

Environment: SQL Server 7.0, 2000, 2005, Crystal Reports, Windows XP, Windows 2003, Visual Source Safe and VSS 2005. Visual Studio 2005, 2008, SQL Server2008, Visual Source Safe 6.0, C#,

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