SUMMARY:

• Solutions - focused professional seeking to contribute expertise in product development, management toward supporting a progressive organization in optimizing performance. Calm demeanor in the face of difficulties; proven success in managing multiple simultaneous projects in fast-paced, deadline-driven environments using Agile SDLC. Innovator, contributed towards multiple patents on behalf of IPC Systems. Due to exceptional performance and dedication, won CEO’s Above & Beyond Performance Award at Dictaphone as a software engineer. Hands on leader willing to dig into code when necessary.
• Successfully delivered at least one new product to market for all my prior product development employers.
• Driven change agent, successfully instituted automation and continuous integration to improve product quality.
• Increased business unit product revenue by 33% from $22M to $28.6M at Neopost.
• Reduced datacenter operations cost by >35% using virtualization and hybrid cloud in AWS for DR/BCP at Neopost, evangelized cloud and open source adoption at Neopost to modernize and expedite product delivery.
• Reduced R&D Capex budget by 50% at Sea Change while improving product quality and schedule by migrating integration and product testing environments globally to AWS cloud.
• Spearheaded delivery of 3 new products during my tenure at IPC which accounted for more than $300M in revenue.
• Visionary, managed goals, recruitment and performance for R&D organizations (5-100+ staff) with budgets $2-$25M.
• Expertise in Offshore and OEM partnerships, added multiple OEM/Vendor partnerships and managed offshore centers

AREAS OF EXPERTISE:

• Cross-Functional, Global Team Leadership
• Staff Training & Motivation
• Scalable Architecture
• Strategic Planning & Cost-Control
• Multi-Million Dollar Budgeting
• AWS Cloud Enablement
• Out-of-the-Box Problem Solving
• Change Management
• Responsive Applications
• Financial Services Communications
• SaaS/PaaS
• Healthcare
• Embedded, Web, Native & Phone Apps
• Shipping and Mailing Services
• Cable Media / VOD

TECHNICAL SKILLS:

AWS Technologies: EC2, VPC, ELB, MTurk API, S3, Windows Workspaces, Device Farm, IAM, SES, Cloudfront

Languages: QT, C++, C#, C, Visual C++, VB.NET, JAVA, Flex, JavaScript Frameworks, AngularJS, Bootstrap, JQuery

Databases: MSSQL, MySQL, RDS, PostgreSQL, Oracle, Cassandra, MongoDB, Talend ETL, Spring JPA, Hibernate, etc.

Messaging: XML, JSON, Object Serialization (JAVA & C++), JMS, EJB, WCF, AKKA

Application & Web Servers: Apache, Tomcat, IIS, Web Logc, WSO2, Apache CXF, HA Proxy, Nginx, Play Framework

Security Protocols: Kerberos, Active Directory, LDAP, SELINUX, SSH, TLS, JAAS, SCP, IIQ, IPTables

Network Protocols: TCPIP, HTTP, SIP, WebRTC, UDP, Named Pipes

Operating Systems: Embedded Linux (Mont vista), Windows, Solaris, RHEL, AIX, OS/2

Monitoring: Nagios, Hyperic, Cloudwatch, Route 53, Copper Egg, Pingdom, Qualys Gaurd

Configuration Management: GitHub, Bamboo, SVN, RTC, Multi-site Clearcase, TeamViewer, Jenkins

Project Management and Test Tools: MS Project, Jira, Rally, HP Quality Center, Selenium, QTP, Watir

PROFESSIONAL EXPERIENCE:

Confidential

Head of Engineering

Responsibilities:

• Partnered with customers to assess feature, deployment, integration requirements and prepare delivery roadmap.
• Launched a green field product live from inception in 11 months using Agile and Lean methodologies.
• Maintained features back log, sprint plans, seek end of the sprint retrospectives for continuous improvement.
• Drove system architecture, implementation, quality, product deliverables for the hybrid PaaS and front-end user portal.
• Optimized AWS operations cost and achieved 20% reduction in monthly billing by continually seeking to reduce footprint.

Confidential

Technology Consultant

Responsibilities:

• Analyzed Yale University Identity Management (IIQ) and ETL (Talend) based data integration solutions architecture.
• Performed root cause analysis to identify areas of improvements, produced solutions roadmap void of data corruptions.
• Defined exception and error handling guidelines for development teams to fail fast and recover gracefully.
• Developed test strategy, practices, test cases and guidance to ensure quality of deliverables.

Confidential, Norwalk, CT

Senior Director of Technology

Responsibilities:

• Collaborated with customers to gather future product features, prepared product roadmap and rollout plans
• Launched Confidential ’s first HIPAA compliant hybrid PaaS/SaaS and portal that is scalable to serve millions of users.
• Collaborated with customers, business stakeholders to develop product roadmap and budget.
• Mentored managers and senior architects to follow best practices ensuring highest product quality.

Confidential, Milford, CT

Director of Software

Responsibilities:

• Built Confidential (growing from 6 to 24 employees) from ground up in Milford, CT to transition domain and product knowledge from acquisitions in Austin whilst increasing revenues by 33% (from $22M to $28.6M) and reducing Confidential costs.
• Resurrected failing products ridden with defects and poor quality to winning trust and partnering with customers and field support organization employing agile SDLC, improving requirements, development and release processes.
• Took charge of a failing Data Center with no process or resources, hired staff and developed the strategy to migrate physical colo data center to private cloud and DR in AWS whilst maintaining existing highly available SLAs with customers.

Confidential, Acton, MA

Director of Engineering

Responsibilities:

• Build, motivate and lead Development and QA departments to maximize performance in a fast-paced, time-sensitive environment requiring superior planning, organization, and leadership skills.
• Negotiated features, requirements, priorities, budget, and resources by liaising between Customers, Pre-Sales, Professional Services, Product Management, and Engineering resulting in the launch of the first new product in five years.
• Earn a stellar reputation by cultivating relationships with cross software teams across US and European development centers.
• Enhance domain expertise and technical talent without increasing department budget by integrating new offshore partner.

Confidential, Fairfield, CT

Senior Manager

Responsibilities:

• Oversaw applications development for IPC flagship IQMAX product which accounted for more than $300M in revenue.
• Launched middle management task force within R & D, and successfully enhanced IPC product development processes to achieve higher quality in products.
• Negotiated rates and oem licensing costs with Vendors and Partners. Drafted and executed MSAs, NDAs with vendors