SUMMARY:

• An experienced Software Analyst, having 7+ years of IT experience as a consultant supporting and interfacing with multi - disciplinary teams as a Developer and Tester for Dot Net Technologies, Microsoft SQL, and CRM. 
• 4+ years of experience on Microsoft Dynamic CRM 4.0, 2011 and 2013, 2015 Entity, Views, Web resources, Ribbon, Chart, configuration and customization, integration with MS SharePoint 2010 and MS Outlook.
• Experienced with setup, Security, Backup/Restore Process, Customization, Data Storage, Updates and Deployed Releases of Microsoft Dynamics CRM 2013 On-Premise 2013.
• Experienced in CRM modules (Sales, Marketing and finance and Customer service).
• Having good domain knowledge in ERP (Logistics, Material Management, Purchase Management, Sales, Finance, Project Services).
• Good exposure with Dynamic 365 CRM Configuration /Migration and Customization.
• Exposed to Dynamic CRM Integration with Azure in terms of cloud Platform.
• Worked in all phases of software development lifecycle (SDLC) including requirements gathering, analysis, design, reviews, scoping, coding, testing, debugging, documenting, building and deployment.
• Experience in Project management methodologies (AGILE SCRUM, Waterfall).
• Worked as Microsoft Dynamics CRM Developer.
• Design and integrate business processes and data flows between CRM applications and other applications.
• Deploy CRM configure, and customizations plus report and dashboard creation.
• Configure the application to meet a client’s requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, and SDK.
• Hands-on experience on .NET Framework using ASP.NET Web tools, Entity Framework, LINQ,C#.NET and ADO.NET.
• Expertise in working with .NET 5.0, 4.5 4.0, 3.5, 3.0 Framework.
• Good knowledge in designing and implementing web application in ASP.Net MVC.
• Expertise in industry standard systems analysis techniques such as Data Modeling, Process Modeling and Data flow diagramming.
• Expertise in Analysis, Design, Coding, Component and Assembly testing of all application code.
• Very Good Understanding and Experience in SQL Server Integration Services (SSIS).
• Experience in creating reports using SSRS (SQL Server Reporting Services) and in performing Analyses by Excel, Pivot and Power BI.
• Proven experience in writing the SQL Server stored procedure, Functions, Views, Triggers and database administrative tasks like backup, restore and SQL profiling.
• Managed development team, delegating features across the team and ensuring project pace was kept at an acceptable level.
• Worked on the Operational Team for a monthly maintenance mode to bring stability in the application and Performed Impact Analysis, Development, Unit test, System Test and Deployment into PVT after the UAT signoff.
• Worked on trouble tickets, problem tickets from customers and break fixes from SMEs during the support contract. Pillared the support team and performed knowledge sharing during the support contract period.
• Experience in text analytics and researching on search queries and optimizing. Performed writing scripts in Python for extraction data from logs and files.

TECHNICAL SKILLS:

Languages: C#, Python, T-SQL, PL-SQL

Dynamics CRM: CRM 2013/2015, CRM SDK, CRM forms, screens, views, workflows.

.Net Technologies: ASP.NET 1.1/2.0/3.5, ADO.NET, LINQ, C#.NET, WCF Services, WPF, Web Parts, Win Forms, .Net Framework 1.1/2.0/3.0/3.5/4.0

Web Technologies: HTML, DHTML, XML, XAML, CSS, AJAX,, JQuery.

Data base: SQL Server 2000/2005/2008/2012 , MS Access, Oracle 9i/10g, MySQL.

Servers: IIS 5.0/6.0/7.0/7.5

Scripting Languages: Java Script, UNIX Shell Scripting, batch file scripting, JQuery, AngularJS.

Environments: Microsoft Visual Studio 2003/2005/2008/2012 , Eclipse 3.0

Operating Systems: Windows NT/ 2000/2003/2008/2012 MS DOS, UNIX GUI

Frameworks: WCF, SQL Entity

Reporting Tools: SSRS, Crystal Report, QLikView

PROFESSIONAL EXPERIENCE:

Confidential, Midtown, NY

Microsoft Dynamics CRM Developer

Responsibilities:

• Install, configure, and Manage Dynamics CRM server.
• Migrate from MS CRM 2011 to MS CRM 2013.
• Involved in the design, development and support of Charge Code Assignment using Microsoft Dynamics CRM 2011, Scribe Insight, SSRS, SQL Server, and SharePoint Server 2010.
• Customize MS CRM on business requirement.
• CRM2013 Installation and configuration for Sales department.
• Customization of application using JavaScript and Visual Studio.
• Developed out-of-box workflows and custom workflows for CRM 2013/2011 based on user needs. Creating and update reports within Dynamics CRM based on end-user requests.
• Analyze the requirement and do High level and Low level architectural design.
• Creating custom entities, Views, forms, Ribbon, Sitemap, and Web Resources& Option set.
• Used JavaScript on Load, Save and Changed event of CRM control.
• Code review of plug-in and custom Asp.net MVC Application.
• Design and customize CRM forms, ribbons, site map, workflows, Dialogue.
• Design and Developed CustomPlug-in and workflows.
• Extensively worked in the MVC design pattern with Razor engine for the better website performance
• Responsible for application code and version control using TFS.
• Created various SQL reports/CRM SQL reports for required Deal, Repetitive wire (SSI) and Counterparty Maintenance application.

Environment: Microsoft Dynamics CRM 2011/2013, Visual Studio.NET 2010/12, JavaScript, SQL Server 2008/2012, PowerBI, SSRS, ASP.NET 4.0, C#, LINQ to SQL, JQuery, Knockout, JavaScript, CSS, AJAX,WCF, MS SQL Server 2008, IIS 7.0, TFS 2012 - Bug Tracking Tool version, MVC Framework 5.0, Entity Framework.

Confidential, Irwindale, CA

Microsoft Dynamics CRM Developer

Responsibilities:

• Gathering and analyzing business requirements, designing and implementing the best CRM technical solutions based on long term needs and scenarios of insurance providers.
• Creating a custom MS Dynamics Sales CRM solution, this also includes configuration, forms, workflow and plug-in.
• Involved in Agile Sprint planning meeting Performed CRM system administrating including Configure system wide settings, setting entity and global auditing, setting duplicate record detection roles and schedule detection jobs.
• Customized, Microsoft Dynamics CRM 2011 interfaces using JavaScript (Sitemap.xml and ISV.Config) and also for client side data validation and changing UI.
• Cleaning data using bulk deletion, exporting data, setup data import asynchronous job
• Using performance monitor to epitomize performance and fine tuning CRM SQL database and CRM application server
• Responsible for designing and developing the Application using ASP.Net MVC, Razor Syntaxes, Razor view engine.
• Involved in Requirement Analysis, gathering, Low Level Design, Coding and Integration.
• Perform CRM Performance Optimization, Error and Trace Diagnostic, DB Backup, Configuration, Bulk delete, and installation of CRM upgrade and patches.
• Responsible for developing the reusable Components on UI(Views) by developing the Partial Views, View starts, and reusable components for implementing the business rules with C# and OOPS Concepts.
• Designed and built DTS/SSIS packages and ran several scripts for implementing changes in the backend for applications.
• Upgraded ASP.Net web pages and Plugins assemblies.
• Customized CRM Forms, Entities, Attributes, Views, Ribbons&Sitemaps.
• Responsible for making AJAX Calls for the UI Interactions to the Controller Actions using JQuery and getting the Data back as JSON and parsing it onto the UI.
• Developed external SQL reports in SSRS and deployed into MS CRM.
• Responsible for implementing the Client Side Validations using JQuery and Java Script.
• Responsible for writing the Actions in the Controllers which implement the Business Rules and which act as a mediator between UI (View) and Database (Model).
• Design and developed Views, Store Procedures, Joins and Temp Tables, User Defined Functions
• Worked in SQL database Optimization and implementing Performance tuning on the Data Retrieval Queries.
• System test planning and Unit testing using the Microsoft Unit testing.
• Involved in daily and weekly scrum meetings to discuss various aspects of the code related to individual modules.
• Involved in modifications of various projects related to Service Desk like Configurations Application, Service Desk Web Application and Service Desk Reports, and successfully deployed to Production.
• Tested the code developed to ensure it accurately captured the existing business processes.
• Provided ongoing troubleshooting, defect and enhancements.

Environment: Visual Studio .NET 2008, .NET Framework 3.5 & 4.0, WCF, ASP.Net MVC, JQuery, ADO.Net Entity Framework, SSRS, HTML, DHTML, JavaScript, C#, SQL Server 2008

Confidential, Bellevue, WA

Microsoft Dynamics CRM Developer

Responsibilities:

• Gather and understand client functional requirements.
• Perform gap analysis between a client's requirements and the functionality within 
• Good exposure with Apache Tomcat and Web logic Application Server.
• Design new Project Management Database in Microsoft CRM.
• Prepare, import and verify data integrity in new database.
• Migration of SQL Server database to SQL Azure Developed the necessary Stored Procedures and created Complex Views using Joins for robust and fast retrieval of data in SQL Server using T-SQL. 
• Analyzing the windows Azure platform issues and reporting bugs to windows Azure developers.
• Create custom data entry interface, custom queries and design report templates in Microsoft CRM.
• Create custom export features to interface with Microsoft Access Financial Database.
• Upgrading Microsoft Dynamic CRM.
• Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK.
• Identify creative workarounds to meet requirements without the development of custom code.
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code.
• Performed Data Migration within CRMsystems.
• Participate in technical events & conferences as a subject matter expert on Dynamics CRM SDK and demonstrate key product features to client.
• Understand the functional capabilities and limitations for out of the box functionality as well as custom code.
• Support B2B, B2C clients to determine business requirements to further develop the CRM.
• Design and integrate business processes and data flows between CRM applications and other applications.
• Create custom dashboards in Microsoft CRM.
• Deploy CRM configure, and customizations plus report and dashboard creation.
• Experience in medium to large Enterprise sized projects.

Environment: NET, SQL server, SharePoint, Active Directory, Java Script, C#, HTML 5 and J Query, Microsoft CRM Premise 2013, CRM SDK, CRM forms, screens, views, workflows, reports.

Confidential

.NET Developer

Responsibilities:

• Involved in requirements gathering, analysis and project planning.
• Installation and configuration for Service department.
• Development of plugins, Custom Workflow using C#.
• Creating and update reports within CRM based on end-user requests.
• Analyze the requirement and do High level and Low level architectural design.
• Creating custom entities, Views, forms.
• Used JavaScript on Load, Save and Changed event of CRM control.
• Code review of plug-in and custom Asp.net MVC Application.
• Design and customize CRM forms, ribbons, site map, workflows, Dialogue.
• Design and Developed CustomPlug-in and workflows.
• Extensively worked in the MVC design pattern with Razor engine for the better website performance
• Responsible for application code and version control using TFS.
• Worked on Business logic coding, testing and UI Design
• Involved in Dynamics CRM data capture, integration, auditing, data mapping, importing data and creation of interfaces.
• Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom JavaScript on form events, and add web resources, navigation links to achieve the business requirements.
• Created various SQL reports/CRM SQL reports for required Deal, Repetitive wire (SSI) and Counterparty Maintenance application.
• Used LINQ to SQL for querying the database and for data manipulation tasks.
• Design and develop REST service using Web APIs.
• Troubleshoot production issues.
• Design and Developed SQL stored procedures.

Environment: Microsoft Dynamics CRM 2011, Visual Studio.NET, JavaScript, SQL Server, SSRS, ASP.NET, C#, LINQ to SQL, JQuery, Knockout, JavaScript, CSS, AJAX, WCF, MS SQL Server, IIS, TFS Bug Tracking Tool version, MVC Framework, Entity Framework