SUMMARY:

• Competent and diligent professional with 13 years of experience in IT/IS Program Management, Project Management, Product Management, and Planning and monitoring of cost and resources
• Extensive experience in Confidential, Retail, Manufacturing, HRIS and Healthcare domain and worked with various Business Units like Audit, Compliance, Legal, HR and Training in addition to IT/IS.
• Successfully managed and executed several programs on Identity and Access Management (SailPoint, Oracle), Information Security (SOC / Dev - Ops), Business Intelligence, Infrastructure Migration and Application Development.
• Planned and executed a large Identity and Access Management program on which was assigned mid-flight; Re-estimated the work effort and fast-tracked the project to complete it within the required schedule and staying within budget by 9%
• Reporting to the CISO to design, define, and deliver security metrics and operations, build the Security Operations Center(SOC), Evaluate products for DLP, Endpoint Security, Vulnerability Assessment and monitoring and reporting tools
• Successfully implemented a Large multi-vendor project for Confidential ; The project was a collaboration between Confidential and a Leading Bank of the Confidential to develop their Loyalty points redemption platform
• Successfully managed the Information Technology and Information Security work streams of a large Merger & Acquisition program, migrating the IT and IS applications and processes

TECHNICAL SKILLS:

Technologies: ASP.Net, C#, Java, HTML, CSS, XML, Web Services, JavaScript

RDBMS & BI: MS SQL Server 2005, MS SQL Server 2008, ORACLE 10g, SSRS, SSAS, Informatica, Ab Initio

Identity & Access Management: Sailpoint Identity IQ 7.0, Sailpoint Identity Now, Oracle IAM, Sun IDM, OpenSSO, OpenIAM

Security Tools: Triton AP-Endpoint (Websense), McAffee, PhishMe, Voltage, PGP, F-Response, Carbon Black

Project Management Tools: Microsoft Project, JIRA, Service Now, Remedy, Microsoft TFS, MS SharePoint, Clarity, Rally

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Information Security Program Manager

• Managing Information Security program comprising of Sailpoint Identity & Access Management implementation, Single Sign-on, Active Directory consolidation and other information Security initiatives
• Identity Access Management - Successfully designed, planned and Implemented Single Sign-on, Edit Identity, Access attestation, Auto provisioning/de-provisioning, Password Reset, Integration with ADP and Workday and Automation of Role Based Access for Compliance using Sailpoint IIQ 7.0, reducing costs by 27% annually
• Worked closely with the CISO to build the Security Operations Center, developed processes, evaluated products for DLP, Endpoint Security, Vulnerability Assessment and other monitoring and reporting tools
• Report risks and their mitigation strategy, compliance, assessments, Cyber Incidents to the Steering committee
• Managed an Active Directory consolidation, migrating Service Accounts, User Accounts, Computers, from six domains
• Work closely with Enterprise Architect to implement the latest CIS standards on workstation and servers using GPO’s
• Responsible for budgeting, sizing, cost tracking & reporting on all Information Security projects in the program
• Successfully managed the work-streams of a major post-merger integration and core conversion program; Identified and analyzed both bank's complex IT/IS processes, to deliver an acceptable solution
• Identified program risks, planned mitigation strategies and identified opportunities for process improvement.

Sr. Project Manager/Program Manager

• Successfully managed multiple projects with over 50 resources, coordinating with various internal and external teams; Managing multiple technology vendors and fulfillment vendors for a Credit Card loyalty program
• Worked on several infrastructure projects including Migration of Windows Server 2003 to 2012 and SQL server 2005 to 2012; Managed VMware cloud migration project to migrate all VM to VMware cloud using VCAC suite.
• Manage multiple Software Development, Business Intelligence/ Data governance and Infrastructure migration projects
• Worked closely with business and sponsors on multiple projects; Create weekly status reports and financial reports for them
• Respond to RFP’s; Identify opportunities and work with clients to provide them with a solution specific to their needs
• Managed over Syntel 40 resources reporting to different Directors/VP’s in the IDM group at Confidential ; directed the hiring, onboarding and training, placement of these resources.

IT Project Manager

• Successfully managed the Identity & Access Management (Oracle Identity Management) and Single Sign-on (OpenSSO) project, with 25 team members, implemented Role based Access Management for Applications, reducing costs by 21%
• Managed Sprint Plans, conducting backlog grooming session, daily scrums, manage sprint and product backlogs
• Identified, managed and mitigated project risks; managed scope to ensure that only what was agreed was being delivered

IT Program Director

• Managed Projects, Operations and Change Requests for the Information Security Division as a Program Director
• Successfully managed, directed, an Identity and Access Management with budget of $3M, finishing within budget by 9%
• Prepared detailed status reports with accomplishments, risks, issues and milestones for the Information Security Division
• Worked closely with the IT Governance, Dev-Ops, Audit and Compliance teams to ensure successful delivery of the program

Project Manager

• Worked as a Scrum Master; managed a team of Developers, QA Testers, Designers for multiple dev projects on .Net & JAVA
• Coordinated efforts across scrum teams each consisting of 7-9 people, and business teams, to ensure timely project delivery
• Managed Project /Sprint Plan, conducted backlog grooming sessions, daily scrums, managed sprint and product backlogs
• Involved in design & development of software projects- CMS, payment integration, Inventory & Order Management System

Assistant Manager Product Implementation & Support

• Managed the range of operations and projects with a team of 21 Technical Support and Implementation Engineers
• Accountable for handling client escalations for product related support and implementation issues
• Conceptualized and implemented processes/policies; looked into HR and motivational issues of the team
• Developed, tested and implemented HRIS and Payroll software application using ASP.Net (C#), SQL, XML and web services

Technical Support Associate

• Started my career as a technical support engineer (C#) providing technical support for the Confidential.