SUMMARY

• Around 12+ years of IT industry experience including over 7 years of Pega PRPC experience as a Senior Architect and over 2 years of .NET/Unix shell script/JS/Java SOA services experience in software analysis, development, and implementation of applications
• Have worked on several technologies like Java, XML, PL/SQL, Pega Rules Process Commander (PRPC).
• Certified PEGA PRPC System Architect having good Experience in Design and development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using PegaSystems Pega Rules Process Commander (PRPC).
• Involved in application uplift from Pega V6.3 to V7.1
• Very Proficient in Pega Implementation Cycle which includes PRPC tool installation, design, development, testing and implementation.
• Experience in processing service request case developing and designing SOAP Services and Connectors in the Pega application
• Used Connectors like SOAP, SQL and Services like SOAP and File, Email Listeners to integrate PRPC with external applications and content management systems
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC and .NET/SOA based applications.
• Well Versed with Web Technologies like XHTML, XML, JavaScript, JSTL, XSLT.
• Hands on experience with J2EE Architecture, EJB, Web Services, JMS, SOAP, WSDL.
• Experienced in RDBMS technologies like Oracle SQL, PL/SQL, SQL*Loader and MS - SQL.

  Experience in Eclipse, IBM WebSphere, BEA Web Logic, Apache Tomcat, Java web server, Oracle App Server and good amount of exposure to Webmethods for EAI.

• Having good exposure in HealthCare, Insurance and Banking domains.
• Excellent interpersonal, communication, presentation skills and Leadership Qualities.

TECHNICAL SKILLS:

BPM Products: Pega Rules Process Commander V5.5, V5.4, V5.3, V5.1,V6.3,V7.1

PRPC Skill Set: File Listener, SOAP Services, MQ Listener, SQL and SOAP Connectors, Class Design, Security and Interface

Frameworks: Smart Dispute, Smart Investigate, Struts, spring.

Methodologies: RUP, Waterfall, Six Sigma, CMM, SCRUM, Agile.

Programming Languages: C, C++, C#, Core Java, J2EE,ASP.net, Web services.

Web Technologies: XHTML, XML, Java script, Ajax, J2EE, Adobe Flex, Microsoft Share Point

Databases: Oracle DB2, My SQL, SQL Server.

Web Servers: BEA Web Logic 8.x, IBM Web Sphere 6.x, Apache Tomcat, JBoss.

PROFESSIONAL EXPERIENCE

Confidential, Woodlands Hills, CA

Pega Senior Architect/Technical Lead/Developer

Responsibilities

• Oversaw major new enhancements to existing software systems. Currently leading the major revamp of the financial system
• Worked with Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements.
• Understand various components of the system configuration and applied intelligence to the conversion issues.
• Created high level Class structure, Workflows and technical design document.
• Created Activities and core business logic.
• Created Data classes and DB tables for integrating with external systems.
• Developed the UI for the policy enrollment module.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Developed Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service.
• Designed Workflows and implemented the requirements following the Use Case documents and Pega Guardrails.
• Performed peer code reviews and followed Pega Guardrails.
• Created flow actions, html rules based on the business requirement.
• Participated in the requirements gathering and analysis with the business users.
• Had Troubleshoot technical problems and conducted analyses for efficient program/application solutions which support client business processes and functional requirements.

Springleaf Financial Services, Sacramento, CA June 2015 - Sep2016

Pega Senior Architect/Technical Lead/Developer

Responsibilities

• Oversaw major new enhancements to existing software systems. Currently leading the major revamp of the financial system.
• Worked with Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements.
• Involved in designing the Technical Design Documents for the Workflow development process and Technical specifications
• Created high level Class Structure in Framework and Implementation layer in PRPC.
• Designing SOAP Services and Connectors in Pega application .
• Participated in the full SDLC of PRPC based applications. From requirements gathering to design, coding, deployment and support.
• Collaborated with product management to design, build and test the software distribution system. It elevated a old PRPC based app to new best-of-class category and also saved hours of operational time from both Legal and HelpDesk departments.
• Designed a shared central authentication system for managing access to each PRPC based application.

Confidential, San Diego, CA

Pega Architect/Developer/Lead

Responsibilities

• Worked with Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements.
• Understand various components of the system configuration and applied intelligence to the conversion issues.
• Created high level Class structure, Workflows and technical design document.
• Created Activities and core business logic.
• Created Data classes and DB tables for integrating with external systems.
• Developed the UI for the policy enrollment module.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Developed Rules for Validation and Integration rules pertained to Rule-Connect- and Rule-Service.
• Designed Workflows and implemented the requirements following the Use Case documents and Pega Guardrails.
• Performed peer code reviews and followed Pega Guardrails.
• Created flow actions, html rules based on the business requirement.
• Participated in the requirements gathering and analysis with the business users.
• Had Troubleshoot technical problems and conducted analyses for efficient program/application solutions which support client business processes and functional requirements.

Confidential, Phoenix, AZ

Pega Architect/ Developer

Responsibilities:

• Involved in designing the  Technical Design Documents  for the  Workflow  development process and  Technical specifications
• Develop new, and rewrite current,  workflow  configurations in order to maximize production and operating efficiency.
• Created  high level Class Structure  in PRPC.
• Created  Activities  for implementing core  Business logic.
• Used  Smart Dispute  framework to reduce service costs and improve customer satisfaction.
• Used  CPM  to apply business rules from the service environment to streamline the information presented to the Customer service Professionals.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for  BPM specific workflows .
• Prepared  Role Based Access group  for the Pega Workflow team and provided security based roles and privileges at operator level.
• Creation of Rules for Validation, Integration rules like  Rule-Connect-SQL  using methods like  RDB save, RDB Open, RDB list,  Creation of Work Objects, assigning to Operators.
• Developed  SOAP Services  to provide service to external systems.
• Implementation of  Decision tables, Decision Maps  and  Declarative expressions, Constraints and Indexes.
• Creation of search reports using  List view ,  Summary view  rules of PRPC.
• Involved extensively on the migration and deployment of the application rules from  Dev to QA, UAT and Production environments.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega systems.

Confidential, Gilbert, AZ

PRPC System Architect

Responsibilities:

• Interacted with line of business to understand their requirements.
• Prepared intended use-cases for the gathered requirements.
• Implemented Decision tables, Decision Maps and Declarative expressions as per the requirements.
• Involved in Design and development of User interfaces using Harness, sections and flow action rules.
• Involved in customizing CSR portals.
• Worked with Clipboard and Tracer for troubleshooting the issues.
• Designed and developed a workflow process using MS Visio in PRPC
• Developed SLAs (Service level Agreements) in Workflow in PRPC
• Creation of search reports using List view and Summary view rules of PRPC.
• Created Rules for Validation, Integration rules like Rule-RDB-SQL using methods like RDB Save, RDB Open, RDB List, Creation of Work Objects, assigned to Operators.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Created Data-Admin-Product to migrate rules across various environments.
• Perform unit, integration, and performance testing.

Confidential

Pega Developer

Responsibilities:

• Worked with the line of business to evolve existing production process to comply with new government and corporate regulations.
• Worked in the Design and Development of Data Model, Process Flow, Activities, and UI Properties.
• Wrote SLAs  and Activities  to show the assignment on the exception case to resolve the case.
• Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions  and When Rules .
• Implementation of Decision tables, Decision Maps and Declarative Expressions .
• Developed the Session Bean , home and remote Interface for implementing the session facade design pattern.
• Involved in Change Management  aspects including defining and implementing procedures / technologies to deal with change in Business Environment.
• Extensively used PRPC-PAL  tool for performance testing.
• Developed SOAP service  to provide service to external systems.

Confidential

Java/J2EE Developer

Responsibilities

• Worked on business functions design & developing the application framework.
• Developed of various Java Bean  components for implementing business logics.
• Developed the application using J2EE  technologies.
• Involved in connecting database with Servlets and JDBC .
• Worked with HTML  and JavaScript  for front-end development.
• Used JavaScript for client side validations.
• Involved database design and responsible for creating and modifying Database objects.
• Developed SP , Functions, SQL  statements for performing all transactions in Oracle Database.
• Responsible for Production Support (Includes Bug fixing, Content Changes).