SUMMARY:

• A Dynamics CRM Technical Expert and Solution Architect with twenty - five years of experience delivering enterprise windows and web application solutions and seven years implementing Microsoft Dynamics 365/CRM solutions. Depth experience with object oriented programming, database design and administration, and the . NET framework.
• Experience with all phases of the System Development Life Cycle from requirements gathering to design, implementation, testing, production release, and post go-live support.
• Successfully builds strong working relationships with clients.
• Experience in mentoring developers, leading technical teams, and project management.
• Work with both large and small teams effectively.
• Quick learner of new technologies and business processes.
• Specialty includes financial services, health care, customer relationship management, supply chain, sales automation, marketing solutions, grant management, professional sport marketing, biotechnology, property management and trademark research.

TECHNICAL SKILLS:

Programming Languages: Microsoft Visual Studio technologies, Dynamics 365/CRM 2016, 2015, 2013, 2011, 4.0 SDK, C#.NET, VB.NET, ASP/ASP.NET, NET 4.6/4.0/3.5/3.0/2.0 ; WCF Web Services/SOAP; LINQ; HTML/XHTML; XML/XSLT; C/C++; Visual Basic.NET; COM+; PHP; ColdFusion; Java/J2EE; JavaScript; Web API; RESTFul; FetchXML;

Relational Databases: Microsoft SQL Server 2014/2012/2008 R 2/2005/2000/6.5 ; SQL Reporting Services; SQL Integration Services; PostgreSQL 9.x; MySQL; Oracle 10; MS Access; Expert-level in designing database schema, data warehouse, normalized and denormalized tables, writing stored procedures, triggers, views, performance tuning and optimization, and data load, extract, transfer, mapping, conversion and cleanup utilities.

Operating Systems: Windows Server 2016/2012 R2/2008 R2/2003; Windows 10/8/7/Vista/XP; CentOS, Red Hat Linux; Ubuntu Server; VMware ESXi Server

Software: Visual Studio 2015/2013/2010/2008 ; Microsoft SharePoint Portal Server; Eclipse; ColdFusion; Microsoft Exchange Server; Internet Information Service; Microsoft Team Foundation Server, GitHub; Microsoft Project; Crystal Report;

Networking: Local Area Network; Wi-Fi Wireless; Windows Active Directory; Windows DNS and WINS; Router; DSL; T1; Firewall; NAT; Remote Administration

Hardware Configuration: T1/DSL/Wi-Fi Router; Catalyst 3550 Switch, RAID 1/5; DELL PowerEdge Servers.

PROFESSIONAL EXPERIENCE:

Senior Software Engineer

Confidential,Boston, MA

Senior Software Engineer

• Created demo system using Microsoft Dynamics CRM 2016 and created project plan presented to CEO, CFO, Director MIS, and leadership team on the return of investment in developing a web application using Dynamics CRM development platform versus a homegrown web application. Estimated the cost and created a schedule of Dynamics CRM development project. Successfully pitched to the leadership team and received approval for the Dynamic CRM project. Successfully implemented Dynamics 365/CRM 2016 and released to production.
• Led, managed, and re-engineer the Property Data System designed in Visual Basic.NET and SQL Server 2008 to Microsoft Dynamics 365/CRM 2016 platform for 200+ users. Created CRM Plugins, Workflows, Business Processes, and customize User Interfaces, and integrates CRM with SharePoint and Yardi (real estate investment management and property management software), and line of business applications. Installed and configured SQL Server 2014 and Dynamics 365/CRM 2016 for development and production environment. Lead the development team, mentor and train software engineers on Dynamics CRM customization and configuration.
• The project makes use of agile development methodologies to design and develop Property Relationship Management (xRM). Utilize full life development cycle. Technologies use included Dynamics 365/CRM 2016 Platform, C#, NET 4.5.2. Windows Forms, ASP.NET MVC, WCF Web Services, T-SQL, Stored Procedures, SSRS reports, SSIS, JavaScript, Ajax, jQuery, RESTful API, SOAP, JSON, XML, CSS3, and HTML5. Use Third Party CRM Tools: XrmToolBox and Ribbon Workbench.

Confidential,Newton,MA

Senior Consultant

• Experienced in Microsoft CRM 4.0, 2011, 2013, 2015 installation, upgrade, customization, and configuration. Designed, developed, implemented, supported and integrated business application solutions built using C#, NET, ASP.NET, Silverlight, CRM SDK, WCF Web Services, T-SQL, Stored Procedures, SSRS reports, SSIS, JavaScript, Ajax, jQuery, RESTful API, SOAP, JSON, XML, CSS3, and HTML5.
• Developed functional and technical documentation for customers including requirements specification, project estimation, project plan, and resources allocation. Led the project from beginning to completion.
• Created complex stored procedures that gathered and massaged data to retrieve and insert into the respective system. Developed Web Service in the SSIS package to connect to MS CRM that handled through a custom proxy DLL.
• Led, managed, mentored, guided associated consultants to deliver solutions for the client’s needs and guided developers to successful completion of deliverables.
• Provided technical and functional solutions for fifteen plus clients to implementations Microsoft Dynamics CRM systems that leverage Microsoft Dynamics CRM best practices and methodologies.
• Implemented and supported CRM clients include New York Yankees, Mass Clean Energy Center, AGC Chemical, AliMed, Berkeley Point Capital, Research Affiliates, APG Beth Isreal, Curriculum Associates, Amplifier Research, Associated Benefits Consulting, Best Doctors, Iredale, Kansas City Chiefs, Red Sox, MassBio, Research Affiliates, Steiner Sports, Ewing Cole, Advandx, & Tritower Financial Group.

Confidential,Cambridge,MA

Software/System Engineer

• Sr. Software Engineer for extensive hands-on web-based systems design, web development, enhancement, implementation, and database design and development of the knowledge and information systems that supported dynamic biotechnology company. Designed and developed web-based application systems (Scientific Web Services, ARC Manager, Assay Results Database, Cassandra, Target Space Analysis Database and SLIMS systems) that supported research and discovery efforts
• Project Manager for upgrade Equity Edge, Oracle Financial Application, SQL Server, and ColdFusion projects. Managed a functional team, Oracle consultant, DBAs, and software engineers in India and Cambridge.
• Configured and maintained biotechnology instrument software applications (Agilent HPLC, Empower/LACE, Watson, MerMade 12/192, Chromeleon, Fluorescence Activated Cell Sorting FACS, ChemStation, RNAStructure, WinNonLin, BD Flow Cytometer, Agilent LC/MS system, and UV Spectrometer) that supported drug development.
• Provided network, VMware, eRoom, SQL Server and MS Exchange administration. IT support for end users throughout the company; performed system administration, maintenance, and performance optimization of IT infrastructure; captured and documented user requirements, system configurations, and operational processes.

Confidential,Norwood,MA

Sr. Software Engineer

• Developed and enhanced Storefront e-commerce website for vehicles search engine, and a pre-approval Credit Web-Based Application with auto response email for the website. Wrote functional specifications, created Entity Relational Diagram, and created a project plan for Employment Application Systems. Designed and developed reports using SQL Reporting Services, ASP.NET, VB.NET, and MS SQL Server.

Confidential,North Quincy,MA

Senior Software Engineer

• Project management for the Compaq Alpha and Intel conversion project. Led the project and worked with multiple departments to create a project plan that converted each of their applications from the Alpha platform to an Intel platform. Responsible included planning the project, scheduled meeting, review procedures and requirement, identified milestones, track project plan.
• Lead architect for the Web Page Lookup system. Designed a multi-thread Web Page Lookup system that captured a website and converted to images. Responsible included system architectural design; wrote a functional and technical specification, test plan, migration procedure, and documentation.
• Managed, designed, developed and implemented existing and new features for the Subscription System. Wrote stored procedures and triggering to run a query on MS SQL database. Created ER diagrams for the database. Developed Crystal Reports and ColdFusion Reports on the Intranet website for easy access by the Watch team and management. Enhanced security for Subscription system to compliance with Sarbanes-Oxley Act.
• Managed, developed and implemented secure data transfer using BEA MessageQ and WebSphere MessageQ. Responsible for working with software engineers in Belgium to create the functional and technical specification. Wrote Coding Extract and Coding Return application to communicate with BEA MessageQ.
• Worked as a Lead Software Engineer to map Portfolio Manager System database to create a Data Warehouse reporting database from SQL Server to Oracle 8i. Created financial reports from Data Warehouse database.