PROFESSIONAL SUMMARY:

• 8+ years of IT experience in Software Design and Development with focus on Microsoft Dynamics CRM .
• Utilized methodologies such as Agile, Waterfall and Scrum along with SDLC implementations.
• Experience in developing plug - ins, and workflow and perform sitemap, RibbonXml customization for CRM 4.0/2011/2013/2015/ Online 2016.
• Experience in developing, and implementation of software applications using ASP.NET, C#, VB.NET, MVC, XML, Java-Script, JSON, IIS, SQL Server and Active Directory.
• Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and custom application development.
• Expertise in creating web forms, web controls, user controls and validation controls in ASP.Net.
• Experience in use of web services and interacting with MS CRM database using web service methods.
• Experience in designing GUI screens using usability and design principles
• Experienced in Implementing WCF services and consuming using different protocols and implementing features like Security, Debugging and Performance.
• Expertise in database design, table creations, development of Stored Procedures, Views, Functions, Triggers, Complex Packages, Cursors, Indexes, PL/SQL Developer
• Experience in using reporting tools like Crystal Reports, SSRS and SSIS, Dashboard customization with complex charts built from SSRS.
• Experience in designing and supporting business processes, Marketing, Customer service and Sales.
• Experience with integration and functional testing, SCRUM methodologies and Sprints.
• Coordinated with Client in solving the issues related to functional and Development.
• Good knowledge of web development skills like HTML, JQuery, JavaScript and Visual Studio.
• Expertise in generating Entity relationship diagrams to describe the relation between different entities.
• Expertise in customizing the entities, forms, fields etc. with Dynamics CRM SDK.
• Having experience in creating Sitemaps for an organization using XRM toolbox.
• Expertise in working with Message queues (MQ) for Inter Process communication.
• Experience in writing Constraints, Indexes, Views, PL/SQL Blocks, T-SQL, Stored Procedures, Triggers functions and Cursors on SQL Server and Oracle 10G/9i database.
• Ability to manage and deliver results on multiple tasks by effectively managing time and priority constraints.
• Ability to work within a team environment as well as independently.
• Resolved technical issues of varying complexity.
• Work with team members and independently to develop and configure Microsoft Dynamics.

TECHNICAL SKILLS:

CRM Software: Microsoft Dynamics CRM 4.0, 2011,2013,2015

.NET Technologies & Programming Languages: C#.NET, ASP.Net, Web Services, ADO.NET

Web Technologies: ASP, XML, HTML5, XML, CSS3, JavaScript, JQuery

Databases: MS SQL Server 2012/2008 R2/2008

Web/App Servers: MS-IIS

Other tools: Visual Studio 2010/2012/2013, Scribe Insight, Ribbon workbench, XRM toolbox, CRM OData Query designer.

Reporting Tools: SSRS and Crystal Reports

Documentation Tools: Microsoft Word / PowerPoint / Excel.

IDE/Tools: Microsoft Visual Studio / GitHub / Eclipse

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Dynamic CRM Developer

Responsibilities:

• Involved in requirements gathering, analysis and project planning.
• Performed Implementation of CRM 2016 On - Premises in the organization.
• Performed Guidance to the co-workers regarding CRM Customization.
• Performed upgrade from version 8.0 to 8.1 also transfer solutions.
• Created custom entity's according to the client requirement and their relationships.
• Worked on Client Scripts to handle changes of Business process flow Stages.
• Worked on Out of Box Work Flows.
• Performed uploading of data in to the Business Entities.
• Created Dashboards against the data according to the client requirement.
• Created business process flow to handle the different Stages of Exam.
• Performed Sitemap Editing and Ribbon Customizations.
• Performed integration of CRM with .NET through IFRAMES.

Environment: MS Dynamic 2016, XRM Toolbox, Ribbon Workbench .Net Framework, Visual Studio, 2012, C#, WCF, REST, SOAP Web Services, JavaScript, Windows Server 2012

Confidential, Union, NJ

CRM Developer

Responsibilities:

• Customized MS Dynamics CRM 2013 application based on the business requirement.
• Created organizations, business units, Teams and their relationships.
• Created Custom Entities, Custom Confidential ributes for individual business entities in MS Dynamics CRM 2013, according to their business requirement.
• Imported contacts from existing application into MS Dynamics CRM 2013 using the CSV file format.
• Created several client-side extensions using JavaScript, CSS3and HTML5.
• Migration of data from Excel source to CRM using SSIS.
• Provided solutions based on the scenarios.
• Worked with Microsoft on strategy for closing business.
• Configuration of MS Dynamics CRM with Microsoft Outlook 2013.
• Engaged Project team and vendors in critical thinking for several issues resolution.
• Ability to multi-task and prioritize depending on the situation and ongoing needs of stakeholders.
• Participated in Software unit testing, integration testing, system testing, test scripts creation

Environment: Microsoft Dynamics CRM, C#.Net 4.0, Plug in Registration Tool, Visual Studio Team Foundation Server, Ribbon Editor Tool, and MS CRM Developer Toolkit.

Confidential, La, CA

CRM Consultant

• Development of Customized CRM XRM system.

• Created and Maintained documentation and conducted end user training while implementing and supporting CRM system.
• Translated Business Requirements Document (BRD's) to functional specification documents.
• Experience in XML technologies like DOM, XML Schema, DTD, XSLT, SOAP, WSDL, Web Services and WCF Services.
• Customized Dynamic CRM using CRM SDK tool with JavaScript.
• Coordinate and assist with maintaining companywide data integrity for CRM systems as well as all related data feeds scanning functions and system reporting functions.
• Created Project Plan for scheduling resources to pre-sales / POC solution.
• Configured Microsoft CRM for demos.
• Configured and Administered user accounts, profiles, roles and security.
• Integrated SharePoint Document Management with CRM Application.

Environment: Microsoft Dynamics CRM 2013, C#.Net, JavaScript, SDK, IIS 7.0, HTML5, JQuery, Visual Studio 2010, SQL Server 2014/2012, .NET 4.0, SSRS reports.

Confidential

Dynamic CRM Consultant

Responsibilities:

• Developing the earlier Custom Web portal application using ASP.NET and HTML5.

• Upgrading the plugins and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
• Upgrading the JavaScript, form design etc. to Microsoft Dynamics CRM 2011 format.
• Migration of Data from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011.
• Reconfigured the Auditing of System and entities in Microsoft Dynamics CRM.
• Upgraded the reports in Microsoft Dynamics CRM 2011 to execute efficiently and correctly.
• Designed and executed the cutover phase strategies to move the load from Microsoft Dynamics CRM 4.0to Microsoft Dynamics 2011.
• Provided Training to end user to use the Upgraded Microsoft Dynamics CRM 2011 system and provided the Post Go-Live support.
• Involved in project deployment planning, implementation and client end user training.
• Was involved in lots of hands on plug in development across the Microsoft CRM platform
• Wrote various SQL queries to extract different data across all environments

Environment: MS Dynamic 2011, .Net Framework, Visual Studio2011, 2012, C#, WCF, REST, SOAP Web Services, ASP.NET 3.5, JavaScript, AJAX, MS SQL 2012, MS Visio 2010, Windows Server 2012.

Confidential

Dynamic CRM Consultant

Responsibilities:

• Involved in the full life cycle of the project, i.e. from design phase to testing phase.

• Designed and developed the web forms using ASP.NET and VB.NET Language.
• Worked closely with Product owners to develop new system functionality and troubleshoot and correct system bugs.
• Used AJAX in some web forms.
• Create SQL Server 2008 database tables, triggers, Views, UDFs and stored procedures and configure using SQL Server Management Studio.
• Web Form and Windows Form design and coding using Master Pages, Server controls, User Controls, CSS, JavaScript, HTML, ADO.NET.
• Used JavaScript extensively for client side validations.
• AJAX, ASP .NET AJAX Library are used for rich interaction and partial page rendering.
• Application blocks are developed using Microsoft Enterprise Library 3.0

Environment: ASP.NET MVC 3.0, Web Services, SOAP, .NET Framework, Entity Framework, Visual Studio 2010, Angular JS, AJAX, XML, HTML, CSS, VB Script, MS-Excel, SQL Server 2008. WCF, Windows Services, VSS.

Confidential

Dynamics Developer

Responsibilities:

• Involved in all stages of the Software Development Life Cycle.

• Analyzed the system requirements, entire business process and designed Entity Relationship Diagrams.
• Designed and developed UI, User Controls, and Client-Server Side Validation Controls using ASP.NET, MVC, JavaScript,JQuery and Knockout JS.
• Developing stored procedures, functions and triggers in Oracle database for modifying existing business logic and adding new functionalities.
• Used Sitemap control for site navigation.
• Wrote a wrapper class for the proxy class for logging the request and response of a Web Service.
• Designed and Developed the Webpage for testing the Web services in various environments.
• Designed and developed the web forms using ASP.NET and VB.NET Language.
• Having good knowledge in writing the stored procedures, triggers using SQL in SQL Server 2005.
• Created the AUTs using the VSTF for both services and UI.
• Perform unit, end-to-end, performance and user acceptance tests to ensure applications function per requirements.

Environment: ASP.NET, VB.NET, XSLT, SOAP, VSTF and SQL Server 2005, AJAX, UNIX, LINUX, Windows 7/XP.