dynamics Crm Consultant Resume
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NapervillE
SUMMARY:
- 7+ years of Experience in developing business solutions using Microsoft Technologies like .NET, MS Dynamics CRM and SQL Server.
- 4+ years of experience on Microsoft Dynamic CRM 2011 and 2013, 2015, 2016 Entity, Views, Web resources, Ribbon, Chart, configuration and customization, integration with MS SharePoint 2010 and MS Outlook.
- Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and custom application development.
- Expertise in client side development using HTML, JavaScript, CSS, JQuery, AJAX, ADO.NET and ASP.NET.
- Expertise in developing windows applications, web applications, windows services and web services in Microsoft Visual Studio.
- Experience in Consuming CRM API for development of custom API Libraries for front end development.
- Expertise in customization, configuration and integration of MS CRM.
- Expertise in developing and deploying plug - ins, custom workflow activities and java script extensions for MS CRM.
- Experience in translating requirements into solutions with proper dependencies and preparing strategic development plan in MS CRM.
- Hands on experience in agile and scrum methodologies along with project management systems.
- Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
- Hands on experience on Dynamics CRM forms customization using JavaScript and integration of CRM with other web/windows applications.
- Experience in fostering and developing client relations, providing end user training and innovative technical solutions, conducting software demonstrations.
- Experience in several custom dashboards with various degrees of complex visualizations using charts and reports.
- Experienced in Angular JS, JQuery, and JQuery UI for client side programming.
- Experience on CRM integration with SharePoint 2013, outlook client and other systems
- Experience in Full cycle implementations and up-gradations in Dynamics 2013, 2015
- Experience with integration and functional testing, SCRUM methodologies and Sprints.
- Excellent communication, analytical and interpersonal skills.
- Extensive experience in Testing CRM and backend database.
- Experience in interacting with MS CRM database through CRM web service or SQL query .
- Quick learner and adaptive to new and challenging technological environments.
- Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member
PROFESSIONAL EXPERIENCE:
Confidential, Naperville
Dynamics CRM Consultant
Roles and Responsibilities:
- Involved in requirements gathering, analysis and project planning
- Customized MS Dynamics CRM application based on the business requirement
- Created organizations, business units, groups and their relationships
- Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2016, according to their business process
- Created SSIS packages for different data loading operations for many applications.
- Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM
- Consumed and exposed Dynamics CRM APIs for custom API development
- Leading the team for getting the development done and delivery to Quality Assurance.
- Configuration of MS Dynamics CRM with Microsoft Outlook 2016.
- Developed business objects using C# for various modules
- Integrated Custom WCF Service with other applications
- Imported contacts from existing application into MS Dynamics CRM 2016 using the WCF service.
- Worked on setting up relationship between System & Custom entities
- Installed and configured MS Dynamics CRM 2016 system for development and testing, configured server instance, created organizations.
- Used Advanced Find feature of MS Dynamics CRM 2016 and created multiple views of System entities
- Generated Sales Reports for statistical analysis of data at user level using SSRS.
- Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2016.
- Implemented CRM solution for BEI case management system based on the business requirement
- Design Master Page of Case Management as the Web Portal for the data entry using C#, ASP.NET, JQuery, Bootstrap, Handler.
- Extensively used User interface controls which use JQuery to validate client side validation.
- Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing
- Upgraded Dynamic CRM from .
- Document management with SharePoint integration.
- Created User defined Functions, Stored Procedures and Views using SQL Server.
Dynamics CRM Developer
Roles and Responsibilities:
- Designed, developed and supported Microsoft Dynamics applications.
- Involved in requirements gathering, analysis and project planning.
- Involved in Dynamics CRM data capture, integration, auditing, data mapping, importing data and creation of interfaces.
- Customized MS Dynamics CRM application based on the business requirement.
- Customized Workflows and Plugin for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
- Successfully integrated Microsoft Dynamics GP software with Microsoft Dynamics CRM system.
- Created organizations, business units, groups and their relationships.
- Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM, according to their business process.
- Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM
- Design and customize CRM forms, ribbons, site map, workflows, Dialogue .
- Responsible for application code and version control using TFS.
- Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom JavaScript on form events, and add web resources, navigation links to achieve the business requirements.
- Configuration of MS Dynamics CRM with Microsoft Outlook 2015
- Developed business objects using C# for various modules
- Imported contacts from existing application into MS Dynamics CRM using the WCF service .
- Consolidated and tracked contact information in one MS Dynamics CRM system.
- Worked on setting up relationship between System & Custom entities
- Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities
- Customized Dashboards based on the custom reports and charts created.
- Used Visual studio test project and performed unit testing including both automated and manual testing
- Created User defined Functions, Stored Procedures and Views using SQL Server 2013
- Analyze the requirement and do High level and Low level architectural design.
- Code review of plug-in and custom Asp.net MVC Application .
- Upgrading Dynamic CRM from .
- Active participant in the weekly status meeting, SPRINT meeting & business requirement walk though meetings.
Microsoft Dynamics CRM Developer
Roles and Responsibilities:
- Installed and configured MS Dynamics CRM system for development and testing, configured server instance, created organizations.
- Integrated MS Office Outlook 2011 with MS Dynamics CRM 2011 .
- Integrated and monitored SharePoint 2010 integration with CRM 2011 for document management under different site security settings.
- Discussed the requirements with end user and propose solutions to achieve business goals.
- Customized system entities and custom entities to meet the business requirements.
- Used SSIS Import data into the system using multiple sources.
- Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2011 .
- Suggested several security policies on various entities in the system to manage and implement appropriate access controls
- Migration of data from Excel source to CRM using SSIS.
- Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities
- Built web pages that are more user-interactive using JQuery plugins, JavaScript .
- Generated Sales Reports for statistical analysis of data at user level using SSRS.
- Imported contacts from existing application into MS Dynamics CRM using the WCF service .
- Integrated with SSRS to support reporting, data analysis, and business planning.
- Customized the forms to extend the functionality and to meet the client requirements.
- Provided CRM end user training for case and service managements for department staff.
- Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2011 system .
- Created custom asp.net pages and configured forms and views for new modules to be added to MS Dynamics CRM system .
- Used SSRS create reports in the system to provide accurate data for business decision making.
Dot Net Developer
Roles and Responsibilities:
- Followed Agile Methodology, using the project management software On Time.
- Developed and tested the code for Enterprise Management Information System using ASP, Visual Studio 2005 with SQL Server database.
- Developed custom page in AppCode and Code- behind to support the presentation layer.
- Created User Controls to be used in the web pages.
- Implemented ASP.NET built-in validations in Web Forms.
- Used ADO.NET to connect to SQL Server database.
- Created custom reports and exported it in PDF format.
- Used Cross Tabs, Sub Reports, Formulas and Parameters in the reports.
- Responsible for Requirements Gathering, Object Oriented Analysis and Design and Development of the application.
- Developed flexible, more user interactive and user-friendly GUI's and Dynamic Web Pages, reusable classes, functions using ASP.NET 3.5.
- Created component design, prototyped the necessary business and data layer components using C# in .NET Framework 3.5.
- Created and maintained several SSIS Packages for the system.
- Create SQL jobs to process files, execute SSIS Packages and publish data on the web server.
- Extensively used XML and dataset for accessing data form SQL Server 2008 database.
- Implemented User Level Security so that every user can access only related forms and reports.
- Used ADO.NET and its objects for Database Transactions.
