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 dynamics Crm Consultant Resume

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NapervillE

SUMMARY:

  • 7+ years of Experience in developing business solutions using Microsoft Technologies like .NET, MS Dynamics CRM and SQL Server.
  • 4+ years of experience on Microsoft Dynamic CRM 2011 and 2013, 2015, 2016 Entity, Views, Web resources, Ribbon, Chart, configuration and customization, integration with MS SharePoint 2010 and MS Outlook.
  • Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and custom application development.
  • Expertise in client side development using HTML, JavaScript, CSS, JQuery, AJAX, ADO.NET and ASP.NET.
  • Expertise in developing windows applications, web applications, windows services and web services in Microsoft Visual Studio.
  • Experience in Consuming CRM API for development of custom API Libraries for front end development.
  • Expertise in customization, configuration and integration of MS CRM.
  • Expertise in developing and deploying plug - ins, custom workflow activities and java script extensions for MS CRM.
  • Experience in translating requirements into solutions with proper dependencies and preparing strategic development plan in MS CRM.
  • Hands on experience in agile and scrum methodologies along with project management systems.
  • Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
  • Hands on experience on Dynamics CRM forms customization using JavaScript and integration of CRM with other web/windows applications.
  • Experience in fostering and developing client relations, providing end user training and innovative technical solutions, conducting software demonstrations.
  • Experience in several custom dashboards with various degrees of complex visualizations using charts and reports.
  • Experienced in Angular JS, JQuery, and JQuery UI for client side programming.
  • Experience on CRM integration with SharePoint 2013, outlook client and other systems
  • Experience in Full cycle implementations and up-gradations in Dynamics 2013, 2015
  • Experience with integration and functional testing, SCRUM methodologies and Sprints.
  • Excellent communication, analytical and interpersonal skills.
  • Extensive experience in Testing CRM and backend database.
  • Experience in interacting with MS CRM database through CRM web service or SQL query .
  • Quick learner and adaptive to new and challenging technological environments.
  • Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member

PROFESSIONAL EXPERIENCE:

Confidential, Naperville

Dynamics CRM Consultant

Roles and Responsibilities:

  • Involved in requirements gathering, analysis and project planning
  • Customized MS Dynamics CRM application based on the business requirement
  • Created organizations, business units, groups and their relationships
  • Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2016, according to their business process
  • Created SSIS packages for different data loading operations for many applications.
  • Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM
  • Consumed and exposed Dynamics CRM APIs for custom API development
  • Leading the team for getting the development done and delivery to Quality Assurance.
  • Configuration of MS Dynamics CRM with Microsoft Outlook 2016.
  • Developed business objects using C# for various modules
  • Integrated Custom WCF Service with other applications
  • Imported contacts from existing application into MS Dynamics CRM 2016 using the WCF service.
  • Worked on setting up relationship between System & Custom entities
  • Installed and configured MS Dynamics CRM 2016 system for development and testing, configured server instance, created organizations.
  • Used Advanced Find feature of MS Dynamics CRM 2016 and created multiple views of System entities
  • Generated Sales Reports for statistical analysis of data at user level using SSRS.
  • Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2016.
  • Implemented CRM solution for BEI case management system based on the business requirement
  • Design Master Page of Case Management as the Web Portal for the data entry using C#, ASP.NET, JQuery, Bootstrap, Handler.
  • Extensively used User interface controls which use JQuery to validate client side validation.
  • Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing
  • Upgraded Dynamic CRM from .
  • Document management with SharePoint integration.
  • Created User defined Functions, Stored Procedures and Views using SQL Server.
Confidential, New York, Albany

Dynamics CRM Developer

Roles and Responsibilities:

  • Designed, developed and supported Microsoft Dynamics applications.
  • Involved in requirements gathering, analysis and project planning.
  • Involved in Dynamics CRM data capture, integration, auditing, data mapping, importing data and creation of interfaces.
  • Customized MS Dynamics CRM application based on the business requirement.
  • Customized Workflows and Plugin for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
  • Successfully integrated Microsoft Dynamics GP software with Microsoft Dynamics CRM system.
  • Created organizations, business units, groups and their relationships.
  • Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM, according to their business process.
  • Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM
  • Design and customize CRM forms, ribbons, site map, workflows, Dialogue .
  • Responsible for application code and version control using TFS.
  • Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom JavaScript on form events, and add web resources, navigation links to achieve the business requirements.
  • Configuration of MS Dynamics CRM with Microsoft Outlook 2015
  • Developed business objects using C# for various modules
  • Imported contacts from existing application into MS Dynamics CRM using the WCF service .
  • Consolidated and tracked contact information in one MS Dynamics CRM system.
  • Worked on setting up relationship between System & Custom entities
  • Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities
  • Customized Dashboards based on the custom reports and charts created.
  • Used Visual studio test project and performed unit testing including both automated and manual testing
  • Created User defined Functions, Stored Procedures and Views using SQL Server 2013
  • Analyze the requirement and do High level and Low level architectural design.
  • Code review of plug-in and custom Asp.net MVC Application .
  • Upgrading Dynamic CRM from .
  • Active participant in the weekly status meeting, SPRINT meeting & business requirement walk though meetings.
Confidential, Dallas

Microsoft Dynamics CRM Developer

Roles and Responsibilities:

  • Installed and configured MS Dynamics CRM system for development and testing, configured server instance, created organizations.
  • Integrated MS Office Outlook 2011 with MS Dynamics CRM 2011 .
  • Integrated and monitored SharePoint 2010 integration with CRM 2011 for document management under different site security settings.
  • Discussed the requirements with end user and propose solutions to achieve business goals.
  • Customized system entities and custom entities to meet the business requirements.
  • Used SSIS Import data into the system using multiple sources.
  • Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2011 .
  • Suggested several security policies on various entities in the system to manage and implement appropriate access controls
  • Migration of data from Excel source to CRM using SSIS.
  • Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities
  • Built web pages that are more user-interactive using JQuery plugins, JavaScript .
  • Generated Sales Reports for statistical analysis of data at user level using SSRS.
  • Imported contacts from existing application into MS Dynamics CRM using the WCF service .
  • Integrated with SSRS to support reporting, data analysis, and business planning.
  • Customized the forms to extend the functionality and to meet the client requirements.
  • Provided CRM end user training for case and service managements for department staff.
  • Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2011 system .
  • Created custom asp.net pages and configured forms and views for new modules to be added to MS Dynamics CRM system .
  • Used SSRS create reports in the system to provide accurate data for business decision making.
Confidential

Dot Net Developer

Roles and Responsibilities:

  • Followed Agile Methodology, using the project management software On Time.
  • Developed and tested the code for Enterprise Management Information System using ASP, Visual Studio 2005 with SQL Server database.
  • Developed custom page in AppCode and Code- behind to support the presentation layer.
  • Created User Controls to be used in the web pages.
  • Implemented ASP.NET built-in validations in Web Forms.
  • Used ADO.NET to connect to SQL Server database.
  • Created custom reports and exported it in PDF format.
  • Used Cross Tabs, Sub Reports, Formulas and Parameters in the reports.
  • Responsible for Requirements Gathering, Object Oriented Analysis and Design and Development of the application.
  • Developed flexible, more user interactive and user-friendly GUI's and Dynamic Web Pages, reusable classes, functions using ASP.NET 3.5.
  • Created component design, prototyped the necessary business and data layer components using C# in .NET Framework 3.5.
  • Created and maintained several SSIS Packages for the system.
  • Create SQL jobs to process files, execute SSIS Packages and publish data on the web server.
  • Extensively used XML and dataset for accessing data form SQL Server 2008 database.
  • Implemented User Level Security so that every user can access only related forms and reports.
  • Used ADO.NET and its objects for Database Transactions.

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