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Program Manager. Resume

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Bethesda, MD

SUMMARY OF QUALIFICATIONS:

  • Worked on Department of State, Consular Affairs project for 7 years.
  • Project Management Professional (PMP), Certified in 2013
  • Active US DoD Secret Clearance
  • Highly technical program manager with more than 10 years of IT project management experience
  • Extensive experience with Agile software development methodologies
  • Fluent in Microsoft technologies, including .NET framework
  • Application architect, software developer, and database specialist
  • Through self - study, online courseware, and personal projects, have developed a deep understanding of data science and big data, including use of the following languages, tools, and technologies: Python (pandas, NumPy, matplotlib, sciPy, scikit-learn, ggplot, seaborn), R, MATLAB, No SQL (MongoDB), Tableau, Apache Spark, Hadoop, Elastic MapReduce.
  • Extensive experience working with large data sets: wrangling, analyzing, creating insightful visualizations.
  • Data science and engineering work performed in a Linux environment with open source technology stack.

WORK EXPERIENCE:

Confidential

Bethesda, MD

Program Manager.

Responsibilities:
  • Leading team of developers, testers, and analysts to take over O&M of large, custom enterprise grants management system, a .NET custom application.
  • Implementing continuous integration / continuous delivery and Kanban methodology for agile software development.
  • Lead data architect on Tableau implementation.
  • Led technical efforts to develop and support managed mobility services.
  • Managed delivery and served in technical lead role on architecting and deploying solution to manage more than 35,000 iOS and Android devices.
  • In collaboration with vendors, developed mobile technology roadmaps focused on customer strategic needs.
  • Identified customer critical success factors to measure and enhance user adoption.
  • Developed a reporting solution to visualize device policy compliance and usage data.
  • Automated data exploration using Python to implement K-means clustering algorithms.
  • Engineered a solution to collect and analyze mobile device and system performance data with Splunk.
  • Developed scripts to automate testing and support performance/load testing.
  • Led a team of developers and mobile implementation engineers in developing a solution to provide secure email and browsing (signing and encrypting) with SmartCard authentication and agnostic smart card reader support.

PROGRAM:

Confidential

PROJECT: Automate business process management for transportation grants management system.

  • Managed budget, schedule, resources, risk, scope, quality, and communications.
  • Practiced Agile Scrum methodology to plan, manage, and monitor development activities.
  • Designed RESTful APIs to make data available to other systems and facilitate interagency data sharing
  • Led a team of 4 Appian process modelers, 2 Java engineers, and 3 business process analysts to overhaul a grants management process using Appian's business process management platform.

PROGRAM: Confidential

PROJECTS: Various Intranet and Content Management System Build-outs

  • Managed and led build out of Treasury-wide hosted SharePoint 2010 Intranet and Extranet.
  • Developed best practice guidelines for content governance and records management.
  • Developed information architecture for organizing and tagging content with an expandable enterprise taxonomy.
  • Led project to digitize structured and unstructured data from different lines of business in order to make siloed data more accessible and promote data sharing while improving data integrity and security through access controls. Adopted a service-oriented approach to data delivery.
  • Custom-developed webparts and .NET applications to enhance Intranet experience.

GENERAL:

  • Maintain high customer satisfaction and am a key contributor to winning new business
  • Leading teams of people from a task scheduling, mentoring, and performance monitoring and reviewing perspective.

SKILLS APPLIED:

  • Program and project management (schedule, resource, cost, risk, scope, quality, and time management)
  • Content management with SharePoint 2010.
  • Business process management (Appian, SharePoint workflows, K2)
  • Data Analysis and Scripting (Python, Splunk, Powershell, Tableau)
  • Additional tools and technology proficiencies: SQL Server, SQL, .NET framework, C#, ASP.NET, JavaScript (AJAX, jQuery), JSON, XML, XSLT, CSS, Python, Java, Ruby (on Rails), Linux.
Confidential

Washington, DC

Lead Engineer/Architect

Responsibilities:
  • Project manager, tech lead, architect, developer for team of Content Management System (CMS) developers in support of large intranet/extranet.
  • Customer-facing role in conducting requirements management, designing highly usable Web 2.0-oriented systems, providing hands-on user support.
  • Managed contracts/contractors - conduct interviews, develop RFPs, maintain budgets, manage schedules, track performance, contribute to hire/fire decisions.
  • Practiced Agile Scrum Methodology
  • Implementation of custom taxonomy solution providing ability of users to apply cloud-like tagging to content.
  • Tech lead in development of data warehouse, ETL processes, business intelligence analyses, and dashboard presentations of educator salary data.
  • Implemented Data Mart using star schema and SQL Server Integration and Analysis Services.
  • Built No-SQL document-oriented database in CouchDB and integrated with JavaScript app.
  • Assisted Director of IT in special projects - directory integration (single sign-on), enterprise-wide event management system.
  • Helped employ new change management processes throughout organization.
  • Hands-on development of data management and user interface components (web parts), including interactive maps, custom workflows, smart forms development.
  • Development of AJAX web parts to provide rich, Web 2.0 experience and asynchronous processing.

SKILLS APPLIED:

  • SharePoint development and workflow design, SQL Server (Database Engine, Integration, Analysis, and Reporting Services), PerformancePoint Server, MDX (multidimensional expressions -- query language for OLAP databases), star schemas for data marts, JavaScript (AJAX, jQuery), CouchDB.
Confidential

Hunt Valley, MD

Project Manager

Responsibilities:
  • Conducted architecture assessment of private company's data warehouse and business intelligence infrastructure.
  • Demonstrated analytical capabilities of PerformancePoint Server and ProClarity using SQL Server 2005 Analysis Services cubes.
  • Led full lifecycle development effort to deploy a customized CMS solution.
  • Developed a custom authentication/authorization provider to work with a legacy user directory.
  • Designed and developed custom site definitions using master pages and style sheets.
  • Conducted requirements analysis and developed architecture spec for extranet.
  • Conducted Business Process Improvement Analysis of educational loan service provider.

SKILLS APPLIED:

  • SQL Server (Database Engine, Integration and Analysis Services), PerformancePoint Server, ProClarity, SharePoint, .NET.
Confidential

McLean, VA

Manager

Responsibilities:

  • Managed and conducted all aspects of software delivery, including, software sizing, development and refinement of delivery framework, quality control, configuration management, architecture and design, development, deployment, production support, requirements change management, defect tracking, product evaluation, and client management.
  • Documented project management, including: plans, budgets, earned value management analyses, estimates, and work breakdown schedules.
  • Managed three active IT projects staffed with 12 people.
  • Provided oversight, mentoring, performance evaluation, and goal-setting of several software engineers and business process analysts.
  • Supported all phases of the system development lifecycle (SDLC), from business process re-engineering through development and testing to production support.
  • Successfully delivered products and services for 3 simultaneous projects on time and within budget.
  • Played key role in developing custom .NET application and helped to deploy it word-wide to every US Embassy/Consulate.
  • Achieved CMMI Level 4 on project.
  • Became Microsoft Certified Developer in ASP.NET
  • Co-developer on custom object relational mapper which translated read/write operations between a 3rd normal form database schema and an object-oriented class structure.
  • Implemented Extreme Programming practices, such as automated build process and continuous integration.
  • Led the delivery of a web-based case management system to manage crises throughout the world (e.g. East Asian Tsunami).
  • In a team of 20-30 people, designed and developed an object-oriented, client/server C# .NET Windows Forms application to provide services for American citizens abroad.

SKILLS APPLIED:

  • .NET Framework, ASP.NET, WinForms, Visual Studio, Oracle database, TSQL, TOAD for Oracle, JavaScript, Java, Rational Suite of Tools.

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