Senior Load Test Engineer and Custom Tools Developer Resume

SUMMARY:

Extremely tech oriented individual with a drive to succeed. I have 10+ years of experience testing and developing software applications. Very comfortable working in fast paced environments. Very strong mentoring and leadership traits.

TECHNICAL SKILLS:

XML
AJAX
CSS
HTML
JavaScript
Jquery
VBScript
Json
Soap
Rest
Microsoft SQL Server
Querying
Setting up Tables/Views
Database Installation/Setup
CLR Functions from .Net
Oracle
Querying
ETL
Visual Studio 2008/2010/2013
VB.Net
C#.Net
ASP.Net
Subversion/Ankh Source Control
Eclipse
Java
Android (Limited Experience)
BIRT (Java/Tom Cat report designer/viewer)
SharePoint
VBA for Office (Access / Excel)
HP Quality Center/ALM Usage, Administration, Installation
HP Performance Center/ALM Usage, Administration, Installation
HP Quality Center/ALM API and Workflow Development
HP Quality Center/ALM Database Structure
HP Load Runner 11 Usage
HP Sitescope
Some experience with HP UFT / QTP
Selenium Web Automation
In the process of building a custom testing framework in C# .Net around Selenium Web Driver for company as we transition from manual testing water fall model to an automated agile model.
RUMBA 3270 Terminal Emulation
Developed an automation framework in C# .Net around screen scraping API for Rumba Terminal Emulator.
AutoIT
CSG Billing System and Terminal Services
SoapUI
SQL Developer

PROFESSIONAL EXPERIENCE:

Senior Load Test Engineer and Custom Tools Developer

Confidential

Responsibilities:

Lead Engineer over the company's load/performance test team. Managing three resources in Denver, CO and one other resource in India. Our small team is responsible for 100% of all load testing within the company.
I am also responsible for the configuration and management of all HP Test Tools for the company: HP Performance Center, HP Quality Center/ALM, HP UFT, HP Sitescope.
Given my ability to form relationships easily with both technical and nontechnical employees I often play the role of a liaison for the Development, Testing, Ops Support and Business teams.
I develop tools to generate reports to track project progress throughout the project life cycle.
I develop tools to report metrics on t esters and other aspects of day to day work in order to better shine light and tell stories regarding the work our department does.
I come across processes and practices which simply make no sense a lot of times and I develop tools in Java or .Net to enable employees to more efficiently perform their jobs.
I develop applications to stage and maintain data for automation, manual, and performance testing needs.
I was a manual test lead for off campus resources as well as on campus resources for company's primary .Net based order entry/customer management system. I also acted as primary tester on the following applications which were a combination of batches, soap services, and web applications.
Credit Scoring application utilizing Equifax's Interconnect system
Credit Card qualification application utilizing responses from First Data's Chase system.
Refund management application for assisting back office employees to more quickly process refunds.
Complex Set Top Box auditing fee based application. Depending on specifics of Set Top Box usage different fees were applied.
Assisted in the architecture of a Rebate/Crediting application for managing customer incentives and promotions.

Business Analyst / Developer

Confidential, Christiansburg, VA

Responsibilities:

Company was undergoing a complete transition to a new CRM environment and was in need of a production bug tracking system for our customer service employees. I was tasked with creating/maintaining an application to allow these users to log defects towards the new CRM. In addition was responsible for a reporting metrics/analysis tool based on these submissions . These tools were created in a Classic ASP environment.
Was responsible for taking lead of a group of six new QA testers spread across the country. During this time I was responsible for documentation/project review, scripting, test plan design, and t he delegation and management of work to the individual members on the team.

Business Analys t / Developer

Confidential, Christiansburg, VA

Responsibilities:

I was development lead for all applications within our Set Top Box/Call Volume trending team.
Wrote numerous Access based applications for internal trending.
Assisted the department in efficient trending within Excel and Access to utilize macros quickly find/format data to send off to engineering.
Created Classic ASP applications to convert existing Excel/Access based applications the department had in place.
Created Classic ASP applications to allow for Set Top Box bug defects to be reported by a select group of trending call center technical representatives. Created reporting front end for the engineering department.

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