SUMMARY:

To open the doors to innovation and imagination through the use and understanding of technology and design.

TECHNICAL SKILLS:

Operating systems: Windows 2000/2003/2008/ XP/Vista/7/8/10, Azure Cloud, Windows Virtual Server/Virtual PC/Hyper - V, Citrix Winframe/Metaframe, Terminal Server/Remote Desktop Services, IBM AIX, DG/UX, HP/UX, and Sun Solaris

Software: MSOffice, AutoCAD, Oracle Applications 10.7/11i (ERP, CRM, and Supply Chain), Microsoft Dynamics GP/SL/NA/AX/CRM

Databases: Oracle 7.3.4/8.1.6.1, and SQL Server 2000/2005/2008/2012/2014

PROFESSIONAL EXPERIENCE:

Confidential

Architect

Responsibilities:

• Performed C - level discussions involving Microsoft Technologies and how Microsoft can transform their business
• Provided solution designs to customers that in corporate Microsoft Technologies and existing customer adopted technologies
• Worked with R&D to evaluate existing product designs and plan for future product features and designs
• Collaborated with the business desk on licensing issues and future licensing designs
• Creating best practices for the adoption of Microsoft Technologies by our partners and customers
• Developing solution strategies by unifying the Microsoft portfolio of technologies for our partners and customers
• Supporting the regional Technical Architects as an escalation point for difficult technical topics or issues
• Great understanding of all Microsoft portfolio of technologies to provide advisory services to partners and customers.

Confidential

Chief Technology Officer

Responsibilities:

• Drove technical adoption and innovation within the company and to our customers
• Lead the technical implementation requirements for customer implementations
• Lead the development team to build innovative IP that would result in customer adoption
• Standardized technology adoption within the company and with our customers
• Managed all aspects of technology within the company

Confidential

Responsibilities:

• Presented and demonstrated the technical architecture and development of Dynamics ERP and CRM products for partners to customer executives and staff
• Provided technical guidance, strategy and product positioning to partners and customers
• Provided RFI/RFP content for partners
• Provided architecture design estimates for prospects, customers, and partners
• Provided Architectural Design Sessions (ADS) for prospects, customers and partners
• Provided post sales architectural guidance and oversight for strategic customers and partners
• Collaborated with partners to mitigate customer escalations
• Provided technical quality assurance to strategic customer escalations
• Trusted technical advisor to regional and national partners and customers
• Provided best practices in architecture and eco-system design for partners and customers
• Collaborated with technical sales and partner technology advisors on product best practices and presentation

Confidential

Industry Architect Prof Serv

Responsibilities:

• Drove partner activations and independent software vendor (ISV) recruitment in the Professional Services and Public Sector industries
• Recruited a tier 1 ISV to provided enterprise content management (ECM) for the Dynamics AX application for the Professional Services industry.
• Drove partner satisfaction through partner engagement and quality assurance design review
• Evangelized Dynamics ERP/CRM in the Professional Services and Public Sector industries

Confidential

Lighthouse Architect

Responsibilities:

• Presented and demonstrated the technical architecture of Dynamics ERP and CRM products for partners and regional sales to global prospects and customers
• Provided technical guidance, strategy and product positioning to partners and regional sales
• Provided RFI/RFP content for partners and regional sales
• Provided architecture design estimates for global prospects, customers, partners and regional sales
• Built and supported custom demonstration environments for strategic global prospects, customers, partners, and regional sales
• Built and supported Proof of Concept (POC) and Pilot environments for strategic global prospects, customers, partners and regional sales
• Provided Architectural Design Sessions (ADS) for strategic global prospects, customers, partners and regional sales
• Provided post sales architectural guidance and oversight for strategic global customers and partners
• Collaborated with partners and regional sales to mitigate strategic global customer escalations
• Provided technical quality assurance to partners to mitigate strategic global customer escalations
• Trusted technical advisor to partners and strategic global customers
• Collaborated with the product team, support and consulting services to develop best practices in product architect and eco-system design
• Provided best practices in architecture and eco-system design for partners, customer and regional sales
• Collaborated with regional technical sales on product best practices and presentation
• Developed technical market demand and deployment strategy
• Performed theoretical design and testing for technical market demand and deployment strategy
• Collaborated with product team and partners on technical market demand and deployment strategy
• Collaborated with partners for industry and vertical market technical strategy and deployment
• Managed technical resources on technical customer and partner engagements
• Managed partners and vendors on technical engagements
• 100% Quota Attainment 2007, 2008, 2009, 2010

Confidential

Business Systems Architect

Responsibilities:

• Assessed customer or prospect environments to determine their specific business requirements and environmental restrictions
• Designed and tested environments for performance and scalability for the Microsoft Dynamics product lines
• Designed and implemented customer environments based on their specific business requirements
• Designed and implemented proof of concepts (POC) for partners, customers, and prospects
• Deployed to resolve customer escalations and provide immediate solutions towards customer resolution
• Assisted the Customer Relations Team (CRT) to resolve customer and partner escalations
• Built close relationships with customers to provide the best customer experience
• Worked closely with partners to provide high CPE for customers and prospects
• Collaborated with ISV’s to provide quality assurance for customers and prospects
• Worked in the lab to test and provide quality assurance to environmental designs and concepts
• Wrote whitepapers and knowledge based articles for the Microsoft Dynamics product lines
• Provided guidelines and judgments for the Technical Presales Advisory Group (TPAG)
• Presented presales demonstrations for prospects and partners
• Provided Architectural Design Sessions (ADS) during the sales cycle for prospects and partners
• Presented at various Microsoft conferences providing various types of technical information for the Microsoft Dynamics product lines

Confidential

Applications Technologist

Responsibilities:

• Project managed multiple public sector client projects relating to implementation and upgrades
• Developed custom solutions for public sector client specific requirements
• Designed server solutions for public sector client specific requirements
• Designed network solutions for public sector client specific requirements
• Designed application architecture for public sector client specific requirements

Confidential

Project Architect

Responsibilities:

• Technical Project Lead for Oracle implementation for GL, AP, CM, PN, SSWA, and BEN for Oracle 11i/8i.
• Project Manager for Oracle upgrade of HRMS from 10.7/7.3.4 to 11i/8i
• Project Manager for Great Plains Software upgrade from E-enterprise 4.0 to 5.0.
• Technical Project Lead for Great Plains Software upgrade from Dynamics 4.0 to 5.5
• Project Manager for SQL Server upgrade from 6.5 to 7.0.
• Designed IBM RS/6000 servers for optimal performance utilizing Oracle Applications and Oracle 7.3.4 and 8i databases.
• Designed Compaq servers for optimal performance utilizing Great Plains Applications and SQL Server 6.5 and 7.0.
• Analyzed departmental processes and needs to implement innovative changes to make departmental process and needs more efficient.

Confidential

Customer Engineer

Responsibilities:

• Provided customer support for all workstations in both hardware and software.
• Software development utilizing FoxPro 2.0,2.5,and 2.6 and Access 2.0 and 7.0.
• Network administration.
• Server administration
• Sybase database administration.