SUMMARY:

• 16+ years of progressive experience in delivering complex IT solutions covering application/product, project, program and people management. A result oriented and effectual leader with a proven track record on client focus, relationship and strong delivery team building gained through working with global organizations and teams in locations across geographies, coupled with technical, functional and quality expertise and IT consulting.
• A well - rounded experience on software lifecycle management, ownership, and an end to end IT delivery in Agile and waterfall/iterative methodology; Devises actionable plans to deliver value propositions; Achieves operational and Service Excellence through people, processes, and technology. Effectively managed global engagements up to $5 million with cross-functional teams of size up to 60 (18 onsite and 42 offshore).
• Proficient in development of Mobile platform, Service Oriented Architecture (SOA), Microsoft Windows, Web technologies and Cloud, IT framework development and embedded solutions (protocols)

TECHNICAL SKILLS:

Languages: C#, ASP.NET, MVC 4, C, VB, PL/SQL, T-SQL, XSLT

Databases: MS SQL Server 2014, Oracle 7.x/8/10g, MS access, NHibernate

Window: .NET1.1/4.0, WCF, COM/DCOM, Windows Services, Spring.NET, MSMQ, Windows Azure, SSRS, SSIS

Web: HTML, CSS, XML, jQuery, Web API, Web Services, IIS 7.5

Other tools: Visual Studio, TFS, SVN/Tortoise, Microsoft Project, MS Office, Visio, Rational Rose, Version One, VS MSI installer, DevPartner Studio, DeviceAnywhere, XMLSPY, Mapforce, PhoneGap

PROFESSIONAL EXPERIENCE:

Confidential, Chevy Chase

Technical Program Manager

Responsibilities:

• Implemented auto task management system and job scheduler for underwriter workflows. Streamlined the underwriting process to review the specialty insurance for Real Estate, Cyber and A&E client from applications to policy issuance.
• Successfully managed the teams to deliver other development tracks - rating rule engine and documaker (400+ documents).
• Participated in TMS business requirements and use cases, and translated technical specifications into product requirements.
• Developed TMS conceptual and high level architecture design to facilitate targeted customer analysis and development teams.
• Managed development tracks - scope, architecture, design, POC, estimation, impact assessments, capacity and resource planning and execution in agile methodology for TMS, Rating and Documaker tracks.
• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.
• Created team strategies and establish project scopes of work; communicate project deliverable timeframes and benchmarks to clients. Anticipated technical challenges and formulate solutions so as not to impede the progress of the project.
• Suggested architectural improvements, design and integration solutions, and formulate methodologies to optimize autotask service and database development.
• Interacted with business and IT work streams to resolve roadblocks and implement solutions.
• Developed, maintained, and distribute (as appropriate) standard project management deliverables for the successful launch of new products and services includes project plan, schedule, budget and variances, status reports, RAID log, meeting minutes, rollout implementation plan, risks assessment and contingencies

Environment: /Skills: Visual Studio 2013, C#, NET 4, ASP.NET MVC 4, NHibernate, Spring.NET, MSMQ, SQL Server 2014, TFS

Confidential, Rockville

Technical Program Manager

Responsibilities:

• Worked on major project development - new product launch and enhancement and delivered it successfully.
• Responsible for delivery of various services; focused on being a strategic partner to the client.
• Worked with client Director and IT managers to facilitate paradigm shift/to be relevant in a market initiative for a major re-org to realign the existing teams to achieve common goals.
• Anticipated, aligned and managed change effectively in rapidly changing business environments. Mentored and Lead cross-functional teams with diverse technical backgrounds
• Interacted with Operation and IT work streams to resolve roadblocks and implement solutions.
• Identified opportunities for business, technical and process improvements and partner with stakeholders with the recommendation to implement it successfully.
• Conducted regular business review meetings to communicate status updates to senior leadership and other stakeholders on project deliverables, schedule, risks, issues, milestones and service performance.
• Worked on negotiating and documenting contracts/change orders/statement of work with Client and TCS legal team. Worked in compliance with company standards and business guidelines
• Developed, maintained, and distribute (as appropriate) standard project management deliverables for the successful launch of new products and services includes implementation plan, project schedule, project budget and variances, RAID log - issues & action items, meeting minutes, risks assessment and contingencies

Environment: /Skills: VS 2013, C#, NET 3/4.0, WCF, MVC 4, Web API, SQL Server 2008 R2, SSRS, TFS

Confidential, Louisville-Kentucky

Program Manager, Scrum Master

Responsibilities:

• Program Manager: Accountable for managing health care program - Application Development, Continuous Improvement and Governance across multiple business stacks.
• Delivered new or enhanced developments under IT portfolio of Humana.com, Mobile (Web/Apps), Innovation and Health and wellness - rewards programs.
• Handled tight schedules and high pressure due to multiple tracks. Managed budget, resources and stakeholder expectation. Experience in driving changes, with a view to demonstrating additional value to business units
• Balance the resources spread and met the commitment based on prioritized projects w. r. to business value/ROI. Track the program for resourcing need, cost and the budget forecast with IT dashboard. Project progress reviews, RAID logs and roadmap change communications
• Scrum Master: Facilitated scrum ceremonies for two teams - web innovator and spark agile team
• Participated in business, product owner/SME and architect/dev. leads for the user and technical documentation of epics/feature story. Defined a workflow for user and technical story grooming to help with a minimal documentation that has business value/ROI, Acceptance criteria and integration points (scrum of scrums)
• Successful delivery of all epics/features such as member ID card, provider search, claims, spending account and drug pricing
• Managed and controlled agile processes throughout the agile development lifecycle: user story/epics, feasibility study/research tasks, Dev/test tasks, user/technical story, sprint/release planning, demo, retro, team functional/technical hurdle for impediments resolutions, requirements-wiki documentation, review and concurrence on minimal design documentation and testing procedures, QA readiness
• Status reporting to Customer, PMO and Sr. leadership that includes Agile metric - velocity, productivity, Burn down (efforts/points), OTD, Effort/Schedule slippage

Environment: /Skills: VS 2008/10, PhoneGap, C#, NET 3/4.0, ASP.NET MVC 1.1, SQL Server 2008, Safari, HTML5, CSS3, jQuery, Tortoisesvn, iOS, Android SDK, VersionOne, Emulator, MobileOK checker, Web Inspector, Firebug

Confidential

Sr. .NET Architect

Responsibilities:

• Responsible for development of products - HL7, DICOM, POS engine and Report framework
• Prepared architecture/design document for development to delivery module successful.
• Provided alternative designs for HL7, DICOM to select them based on merits of each design
• Performed proof of concept (POC) for HL7 and Report framework key features.

Environment: /Skills: C#, NET 3.0, WCF, WPF, ASP.NET, ORACLE 10g, XML, XSLT, Windows services

Confidential

Product Specialist

Responsibilities:

• Prepared architectural/functional design document, POC of LWS & UI to test solution for technical feasibility
• Coding and testing of Loader Web Service module and Loader GUI module.
• Managed the team of 6 members and two projects. Built Installshield package of this product.

Environment: /Skills: C#, .NET 2.0, XML, XSLT, COM/DCOM, WIN2k SP2, WIN2K3, Install shield

Confidential

Solution Architect,

Responsibilities:

• Design and coding of key modules involved in Stakeholder Pension products (Your pension, YP protector, select, notepads), billing product, Point of sale and JVPPI - RBS product, Pension simplification.
• Assisting the team in analyzing and designing the requirements. Provided technical guidance and help on web development projects to multiple work stream teams

Environment: /Skills: XML, XSLT, COM/DCOM, CSS, C#, VB, .NET1.0, PDF writer, Devpartnerstudio, Requisite pro (rational tool)

Confidential

Project Manager / Tech lead

Responsibilities:

• Reverse Engineering of the complete application, Testing, Implementation/End-user training
• Enhancement and migration of the existing application, Analysis, and testing of the existing application

Environment: /Skills: Delphi 6.0, Interbase 6.0, Windows 98/2K

Confidential

Technical Lead

Responsibilities:

• KB: Research, Workaround Solution, Technical Writing (MS-GSA) in VB.NET, ASP.NET, and C#
• CSS: Involved in operation support group for bug reporting/Billing module; Repro the bug and routed the same to its developer. Coordinated with Ops team for problem troubleshooting and enhancing CSS phoenix.

Confidential

Project Engineer

Responsibilities:

• Responsible for leading the GUI team and developing the user interface for the tool
• Coding of main modules; and involved in project from its inception to successful implementation

Environment: /Skills: Visual Basic 6.0, XML, COM/DCOM, MS Access, MS VSS, OOAD, Rational Rose, UML, Process control

Confidential

System Engineer

Responsibilities:

• Writing the technical design document and getting signoff from the owner
• Implemented code for modules and completed the integration of an application.
• Built Data Import and Export script for data transfer using RAS (Modem)

Environment: /Skills: Oracle 8 with Visual Basic 6.0 and Reporting Tools (Crystal reports) under Windows NT. MS Visual modeler