OBJECTIVE:

• Experienced Senior Manager focused on e - Business, Portal and Enterprise Content Management strategies.
• Passion for solution consulting, architecture & design, best practices, program (project) management, team management, system integration, client education and content production.

TECHNICAL SKILLS:

Languages: ASP.NET, C++, C#, Java, HTML, XML, XSL, Javascript, JQuery, LISP, REST API and others

Databases: Oracle and SQL Server

SharePoint: SharePoint 2013 and Office 365 E5

Documentum: WCM, WebTop, Web Publisher, SPI, Site Caching Services, Site Deployment Services, Document Management and E-Room

Vignette / Open Text: Vignette CMS/DSM, Personalization Server, Relationship Marketing Server (RMS), Content Aggregation Server (CAS), Business Integration Studio (BIS) and Content Syndication Server (CSS)

Web Analytics: Open Text Analytics Server, Adobe Omniture, Google Analytics for Enterprise and WebTrends

Portal: Oracle Web Center Portal, Open Text Epicentric and IBM WebSphere Portal

CRM: Salesforce Marketing & Service Cloud and Microsoft Dynamics

Applications: Microsoft Office, Visio, HTML Help, FrontPage, Macromedia Flash, Dreamweaver, Adobe Premiere, Adobe Photoshop, and others

Project Management: PMBOK, Waterfall, RUP, Rational Suite, Primavera, Microsoft TFS, JIRA Agile and Microsoft Project Server

Search Engines: Google Search Appliance, Verity, Autonomy, and Microsoft SharePoint 2013 Enterprise Search

Development Methodology: Agile, SCRUM, Opentext Portal & CMS Design, Confidential Blueprint, Raytheon Six Sigma and IPDS

PROFESSIONAL EXPERIENCE:

Confidential, Long Beach, CA

Sr. Program Manager / Technical Program Manager

• Provide architecture & design for SharePoint 2013 Intranet, Mobile Intranet, PHI PII remediation, Enterprise Search, Call Center Portal and Google Analytics
• Co-manage the technology upgrade for the Member Portal using Adobe AEM
• Apply Molina PMO methodology (SDLC and Agile) to manage a portfolio of Intranet projects - Intranet Search, Intranet Enhancements, Provider Information System, Google Analytics, Mobile Intranet and etc.
• Work with business owners in defining business requirements, use cases, and acceptance criteria
• Manage RFI / RFP, POCs and technology bake off’s (including RFP development, Test Reports, Vendor selection and SOW)
• Work with Intranet and IT Infrastructure teams to capture technical requirements, feasibility, technology usage, LOE’s and resource assignments
• Work with Compliance Officer Office to remediate PHI PII content across 11 TB of Intranet content to ensure HIPPA compliance
• Provide project estimates, risk management, communication plan, dependencies, roles & responsibilities, proposed budget and delivery timeline
• Lead the detail system requirements, designs, data schema, logical and physical architectures, test strategy and deployment plan
• Manage a 12 person Intranet development team
• Develop project plans in Primavera (P6) with work breakdowns, key milestones, resource allocation, burn rate, contingency, risks and etc.
• Work on 2016 budget (for 8 enterprise projects) by submitting project requests, budget estimates and support materials to gain approvals
• Conduct design reviews and taxonomy development training with business / content owners and IT leaders
• Certified HIPPA compliance and ICD-10

Confidential, El Segundo, CA

Sr. Solutions Architect / Tech PM

• Provide solutions architecture & design for Confidential Disaster Recovery and QR Code Pay Per View
• Work with business owners in defining business requirements, use cases, and acceptance criteria
• Work with subsystem teams to capture technical requirements, feasibility, technology usage, LOE’s and resource commitment
• Define business case with cost benefit analysis, ROM, risks, dependencies, roles & responsibilities, proposed budget and delivery timeline
• Develop a system specs with detail system requirements, designs, data schema, logical and physical architectures, test strategy and deployment plan
• Develop detail project plan with work breakdowns, key milestones, resource allocation, labor vs.non labor cost, contingency and etc.
• Manage costs and burn rates via internal SAP
• Coordinate with technical partners to qualify their design and system integration via SOW / Change Orders
• Conduct design reviews with business owners (executives) and key technical leads
• Manage projects from business case through design reviews, implementation to delivery

Technologies: J2EE Platform, Confidential Content Management System, Cisco Conditional Access, Confidential RF Broadcasting platform, Confidential IP Delivery platform, Confidential Set Top Box, JIVE, JIRA, SOA, and ESB

Confidential, Los Angeles, CA

Sr. Solutions Architect / PMO lead

• Provide technical & PMO leadership for two Enterprise Customer Support Systems - Customer Information and Field Work Order Systems. Both are Client / Mainframe applications and need to be remediated for Windows 7 OS.
• Provide technical & PMO leadership for the migration of SharePoint 2007 to 2010 sites (400+ sites). Review and approve architectural changes, content migration tool / process, customizations, single sign on and validation. Provide content taxonomy and metadata design training to business users
• Provide technical analysis for cloud hosting strategy (for Sempra Intranet and Extranet). Qualify Amazon Web Services, Microsoft Azure / Office 365 offerings by identifying architecture & design, security, integration, migration and other requirements
• Follow Sempra PMO methodology
• Work with business owners in defining business use case with high level requirements, design vs. cost analysis, RACI and risk analysis for IT Leadership review
• Work with technical teams to capture technical requirements, implementation strategy, integration, work effort and resource commitment
• Develop a system specs with detail system requirements, designs with system models, UI and UX needs, data schema, logical and physical architectures, test strategy and deployment plan
• Develop detail project plan with work breakdowns, key milestones, resource allocation, labor vs.non labor cost, contingency and etc. (i.e. CapEx vs. OpEx)
• Manage costs and burn rates via internal Financial System
• Coordinate with software vendors and SI’s to qualify their products and services via SOW / Change Orders
• Manage projects from business case to delivery.

Technologies: Microsoft Server 2008, SQL Server 2010, SharePoint 2010, Office 365, ADFS, Oracle Web Center, Instantations SmallTalk, IBM Mainframe / CICS, DB2 and others.

Confidential, San Jose, CA

Sr. Program Manager

• Direct to Consumers & Dealer Portal - Oversee 5 SI vendors (including Cap Gemini, Cignex, Apririo SFDC, ATG PS and Pedowitz Eloqua)
• Manage the implementation of .COM site and custom Salesforce applications (new leads and work orders for dealers)
• Manage the implementation of Dealer Portal with integration to Salesforce service cloud
• Define business requirements, project plans, manage vendor teams, review / approve system design & architecture
• Follow SunPower Spiral PMO Methodology
• Develop a Master project plan (with sub-project plans, resource / budget allocation, timeline, critical paths, RACI, risks, and etc.)
• Develop system specs, integration specs, test plans and deployment plan
• Manage day to day development activities via SCRUM by managing progress and risks from 5 SI PM’s and Technical Leads
• Provide leadership for on shore and off shore teams.
• Conduct project review

Technologies: Linux, Tomcat, Oracle DB, J2EE, LDAP, Custom SSO, ATG Chat, Salesforce SFDC and Cloud, LifeRay Portal, FatWire CMS, Omniture Web Analytics and others.

Confidential,Santa Ana, CA

Sr. PMO Manager / Solutions Architect

• Establish a formal development team to tackle a complex Student Portal project (includes CMS, content publishing, content presentation, login, SSO and security, Federated search, and integrations with Demand Media Web 2.0, CCi Google Apps, Student Information System, E-Commerce, E-Learning and e-Payment ) Define business requirements, project plans, manage vendor teams, review / approve system design & architecture
• Follow CCI PMO Methodology
• Develop a project plan (with WBS, resource / budget allocation, timeline, critical paths, RACI, risks, and etc.)
• Interview architect and software developers to build out a formal development team
• Develop system specs, integration specs, test plans and deployment plan
• Function as Technical PMO and manage day to day engineering / development activities (via SCRUM)
• Support marketing with content development and UX / UI design
• Work with Test Engineering and IT infrastructure to ensure smooth test execution and deployment to production
• Work with Google, Pluck and Microsoft to ensure system integration support

Technologies: Microsoft Windows Server 2008, Microsoft SQL server 2008, ASP and ASP.NET 3.5, Microsoft Active Directory, Custom SSO, Pluck Web 2.0, Facebook & Twitter Integration, Google GSA, Wordpress CMS, Alfresco WCM 3.3, Google Apps, Ambassador E-Commerce, CMC Student Information System, Pearson E-Learning, CCi e-Payment, OpenDNS, Microsoft Proxy Server, Microsoft Sharepoint MOSS 2007, JIRA and others.

Confidential,Pasadena, CA

Sr. Technical Manager / Solutions Architect

• Ensure the highest quality for web infrastructure in support of three Confidential .
• Manage sub-contracting teams; including a Hosting partner (SAVVIS), and internal Raytheon System Engineering team in addressing daily operations, system enhancements, capacity planning, code deployments, configuration management, security scanning, content refreshing, QA and change requests.
• Manage sub-contractors to ensure system upgrade paths, technical implementations and roll outs.
• Lead and manage content and software application deployments into Raytheon shared hosting environment.
• Work closely with PMO in addressing all technical and SLA and technical aspects to customers (US GSA) executive staff.
• Develop a System Architecture document and capture detail functional, logical and physical architectures, capacity planning, QA planning and maintenance & support of our hosting environment.
• In addition, contributed to Raytheon business development effort by defining technical design (i.e. Portal, ECM and Web 2.0) and strategies for many RIS proposals. Customers include NASA JPL, US DHS, US PTO, US EPA, US State Dept and others.

Technologies: Sun Solaris, Oracle Database, BEA Web Logic App Server, BEA Web Logic Portal, Vignette CMS, Microsoft FAST, WebTrends, CA Wily, Repliweb, Documentum E-Room, JIRA, VMWare & Xen Source, Alfresco ECM, LifeRay Portal, SOA architecture, Enterprise Messaging Bus, SOAP and others.

Confidential,Torrance, CA

Sr. Technical Manager

• Provide technical leadership for Confidential Knowledge Management Portal
• Work with business team in defining content requirements, business process and content aggregation for Confidential Knowledge Management (KM) Portal using Confidential Blueprint Methodology
• Function as Chief Content Manager in aggregation of over 80K documents
• Provide deliverables such as JAD sessions, business requirements, use cases, change management plan, content production plans, test plans, and project plans.
• Manage Documentum technical development team and its technical design, implementations and resources.
• Provided technical and business leadership on integration between Documentum, Autonomy Federated Search and BEA Web Portal.
• Function as a Solutions Architect with final approval authority for all major architecture / technical design activities.
• Deliver Confidential KM Portal to 600 customer service representatives to support customers across Lexus, Confidential and Scion.
• Ensure key business metrics (ROI) are met satisfactory. Successfully deliver project artifacts, code base, and related documents to business.

Technologies: Sun Solaris, Oracle, BEA Web Logic App Server, BEA Web Logic Portal, Documentum CMS, Autonomy Federated Search, CA Site Minder, Hyperion Report, Rational Suite and others.