SUMMARY:

• Over 10+ years of overall professional IT experience including 6 years of extensive experience in Salesforce.com CRM and Force.com platform as both Administrator and Developer and over 4+ years of experience in Java/J2EE Technologies.
• Completed DEV 401/501 certification.
• Experienced in all phases of Project life cycle and implementing them along with Salesforce customization.
• Extensive experience in Salesforce.com configuration, customization, administration, data migration.
• Extensive experience in developing Apex Classes, Triggers, Visual force pages, writing Workflows, Integration, Force.com API, Custom Tabs, Custom Objects, Controllers, App Exchange Package & Custom Application, Analytic Snapshots and Dashboards.
• Designed, Implemented and deployed the Service Cloud with various custom built Page layouts, Custom tabs, Custom Apps to suit to the needs of the application also created various Profiles to enable the Service Cloud specific to them.
• Experienced in Sales cloud, Collaboration Cloud for All partner portal, customer portal.
• Experience with the Eclipse IDE with Force.com plug - in environment for writing Business logic in Apex programming language.
• Experienced in querying Salesforce tables using SOQL & SOSL queries using Force.com Explorer.
• Worked with offshore and onshore models.
• Experience in maintaining the team as a technical lead, assigning the work to team members and working with code reviews.
• Experience in creating SFDC Administrative tasks like roles, profiles, page layouts, record types, assignment rules, and workflow alerts, actions, reports, dashboards etc.
• Extensive experienced in developing and designing Entity-Relationship data model, validation rules, Components.
• Experienced in Workflow Approvals, Sales, Marketing, Customer Service and Support Administration.
• Experienced in Integrating the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
• Experienced in Importing data from excel sheets in to Leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.
• Experience in web technologies like HTML, CSS, JavaScript, Ajax wtc.
• Experience in implementing Java, J2EE applications using, EJB, Hibernate and spring, ANT, JSP, Servlets, JDBC, Web Services, Struts, JavaScript, XML.
• Experienced in writing queries and stored procedures for oracle database.
• Have end to end knowledge on Agile Methodology, worked with Scrum Masters, IM PMs on requirements.

TECHNICAL SKILLS:

Salesforce.com: Apex, Visualforce, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, AppExchange, Salesforce.com, Roles & Profiles

Languages/Methodologies: Apex, Visualforce, C#, XML, UML, JavaScript, Agile, N-tier Architecture, Java, J2EE

Technologies: Salesforce, Ajax, JQuery, Web Services, SOAP, WSDL, HTML, Web 2.0

Tools: and Utilities: Data Loader, Force Eclipse IDE, Ant, Visual Studio Visual Studio Team Suite, Subversion, IE Web Developer, Mozilla Firebug, SaaS

Web/Application Servers: Tomcat Server, IBM Web Sphere

Databases: Oracle, SQL server 2000/2005/2008

Operating Systems: Windows XP/ VISTA/7, Red Hat Linux and Unix.

PROFESSIONAL EXPERIENCE:

Confidential, CA

Sales force Developer/ Tech Lead

• Involved in identifying, planning and implementing new Salesforce.com features and functions new screens, workflow, force.com objects, reports, apex code) to meet business requirements.
• Experience in maintaining the team as a technical lead, assigning the work to team members and working with code reviews.
• As a technical lead responsible for working with business users.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers
• Use of data-loader, data exporter and migrated the attachments from legacy CRM to Sales force, and also worked on sales force to sales force.
• Involved in End to end testing and also gathering requirements to feedback from business users.
• Used ETL cloud for integrating with third party applications by SaaS.
• Used Sales Force Automation (SFA) for Sales Lead Management, Account and Contract Management and Approvals and Workflow.
• Implemented SFDC based products, including contract management, revenue and rebate management, and other related solutions.
• Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs and implemented the business logic as per the requirements.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Developed Unit test class for Apex class and worked for improving code coverage.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Involved in building of the Customer Portal in the organization.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Integrated Sales force with Informatica on Demand for the proper mappings and extraction and transformation of data.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Tuned ETL jobs/procedures/scripts, SQL queries, PL/SQL procedures to improve the system performance.
• Created and used Email templates in HTML 5 and Visual force.

Environment: Saleforce.com,, Apex Classes, Controller Classes, Triggers, Visual force, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Page layouts, Email Services, SOQL, SOSL, Sandbox, Force.com IDE.

Confidential, CA

Sales force Admin /Developer

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other platform based technologies like Visual force, force.com API, and web services.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual force Pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Designed and developed SFA based Application on force.com platform in salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Created test scenarios on Sandbox environment, created packages and moved it between Sandboxes and Production environments to place final implementations..
• Used sales force Automation (SFA) for Territory Management and Opportunity Management.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed Apex Classes and Apex Triggers for various functional needs in the application.
• Created various Scheduled and Batch apex jobs based on the business requirements.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Created profiles and implemented Object and field level security to hide critical information on the profile users.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.
• Created automations of emails to Opportunity owners based on business requirements.
• Resolved major issues in previously existing integrations between SAP and Sales force in the Cast Iron environment.

Environment: Salesforce.com, Apex Classes, Controller Classes, Triggers, Visual force, Dashboards, Reports, Pick lists, Roles, SOSL, Web Services, agile, WSDL, windows.

Confidential, NJ

Salesforce Admin /Developer

• Performed the roles of Salesforce.com Administrator and Developer in the organization.
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed Visual force Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Wrote triggers to process incoming service e-mail requests from customers to automatically create new case records.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
• Imported data from excel sheets in to Leads, Accounts, Contacts and Opportunities using DataLoader and Import Wizard.
• Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.
• Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
• Developed workflow rules, tasks, emails and alerts to track customer related tasks and activities.
• Used the Java Ant for testing and migrated the code to the deployment instance after testing.
• Designed various types Email templates for auto response to customers.
• Developed several custom reports to better assist managers and also report folders to provide report accessibility to appropriate personnel.

Environment: Salesforce.com platform, Data Loader, Apex Classes, Controllers, Triggers, Visual force, Workflow & Approvals, Java Ant, Custom Reports, Dashboards.

Confidentil, NE

Salesforce Developer

• Used Force.com developer toolkit Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.
• Customized application to extend Sales force functionality and wrote Apex Classes to provide functionality to the Visual force pages.
• Implemented Security Settings and configured profiles and permission sets.
• Experience working in service cloud, supporting cases, developed workflows and triggers for automated case resolutions.
• Designed various web pages in Visual force for customers to select a variety of services offered by the org and integrate them with the policy pricing team.
• Involved in replication of Sales force CRM data to Oracle.
• Created and used Email templates in HTML and Visual force.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Worked on the security level setting in the company for all the levels.
• Used Sales force Automation Process, created workflow rules and defined related tasks, time-triggered tasks, email alerts, and field updates to implement business logic.
• Designed and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Worked as enhancement developer and team member, performed the roles of Salesforce.com Developer and Administrator in the organization.
• Responsible for setting up web service integrations.
• Worked closely with sales team and business analysts and performed detailed analysis of business and user requirements, designed the solution by customizing various standard objects of Salesforce.com (SFDC).

Environment: Saleforce.com platform, Apex, Visual force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Sales cloud, Service cloud, Security Controls, Visual force Controllers, Sandbox data loading, Data Loader, SQL.

Confidential, VA

Sr Java Developer

• Developed many JSP pages, used JavaScript for client side validation.
• MVC framework for developing J2EE based web application.
• Involved in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer specifications, Development and Customization of the Application.
• Developed the User Interface Screens for presentation using Ajax, JSP and HTML..
• Created and maintained mapping files and transaction control in Hibernate.
• Eclipse used as Java IDE tool for creating JSPs, Servlets, EJBs, and XML.
• Design and develop Servlets, Session and Entity Beans to implement business logic and deploy them on the Web Logic Application Server.
• Written and debugged the ANT Scripts for building the entire web application.
• Used XML to transfer the application data between client and server.
• XSLT style sheets for the XML data transformations that included both mid-layer transformations (XML to XML) and final transformations (XML to HTML).
• Developed web services in Java and Experienced with SOAP, WSDL.
• Used the JDBC for data retrieval from the database for various inquiries.
• Perform purification of the application database entries using Oracle 10g.
• Participate in client side and server side data validations using the JavaScript.

Environment: Java Beans, Java Servlets, Java 1.3, SQL, PL/SQL, Apache Tomcat, BEA Web Logic, XML, CSS, AJAX, Windows XP, Linux.

Confidential

Software Developer

• Developed the GUI of the system using HTML, JSP and client-side validations was done using JavaScript. Built and accessed the database using JDBC for ORACLE 9i.
• Struts Framework in conjunction with JSP and Tag Libraries used in developing user Interface for administrative screens and user interaction screens.
• Developed Session Beans for necessary transactions like fetching the data required, updating the customer information
• Worked on coding of Servlets and EJB communication
• Worked on Maven for getting latest jar files including common-collection.jar, common-logging.jar etc from Apache.
• Developed Servlets to process the requests, transfer the control according to the request to Corresponding Session Beans, JSP pages.
• Developed Weblogic container security components for adding vendor specific Security Realm to application using JMX.
• Java Servlets and JSP pages were deployed on the Weblogic Application Server for retrieving user information and posting related data.
• Worked on database interaction layer for insertions, updating and retrieval operations of data from oracle database by writing stored procedures.

Environment: Java/J2EE, Struts, EJB, Web Logic Server, Oracle 9i, XML, HTML, JavaScript, Ant, PL/SQL, JSF, Junit.