SUMMARY:

• 7 years of experienced in Sales force CRM Sales cloud, Service Cloud, Force.com applications and web based applications using Java technology.
• Good Technical/Functional Knowledge of SFDC CRM/PRM and experienced in Administration setup - Manage Users, security controls, data Management, validation, customization, configuration.
• Analyzed business requirements, Entity Relationship diagram and implemented them to Sales force objects, master-d­etail relationships, look-up relationships.
• Experience in Apex Classes, Controllers & Triggers considering governor limits and various other components as per the client and application requirements.
• Worked with lightning to build components and to be pulled into org from Appexchange.
• Extensively used different data tools - Apex Data Loader, Demand Tools, Informatica, Jitterbit Data Loader, Dataloader.io, Excel Connector, Import Wizard, Data Export etc.
• Experience in implementing OWD, Role Hierarchy, Sharing and creating Custom Profiles, Permission Set, Email Templates, Page Layouts, Workflows, Approvals and Reports.
• Extensively worked on Oracle Discoverer (Desktop, Administrator, Plus, Viewer), which includes report developments, discoverer administration, configuring discoverer and End User Layer (EUL).
• Used Oracle TCA relationships to record multiple relationships among entities in TCA Registry.
• Have Knowledge on Heroku technology which is used to deploying, configuration and scaling apps, simple and straight.
• Executed various levels of Unit Integration, User Acceptance and Operational Acceptance testing using test cases to prove that system conform to specifications of business and quality requirements.
• Strong Database (RDBMS) development experience in writing queries, functions, stored procedures, triggers and views in Oracle, SQL, PL/SQL and MS Access.
• Having a good knowledge on SFDC best practices, Service Oriented Architecture (SOA) and good understanding of CRM Business processes like Forecasting, Campaign management, Lead Management, Order Management, Account Management and Case Management.
• Good communication with interpersonal skills, co-operative and result oriented consultant, quickly adapt to new environments & technologies with work independently with minimal supervision and also perform as part of a team with analytical and problem solving skills.

TECHNICAL SKILLS:

Salesforce.com CRM: Visual force Pages, SOQL, SOSL, Apex Triggers, Components & Controllers, Custom Objects, Web services, Workflows & Approvals, Reports, Dashboards, Analytic Snapshots.

Web Technologies& Languages: HTML, XML, JSON, AJAX, Java script, CSS 3, C, C++, APEX, Java, Visual force

Tools: Force.com Eclipse IDE, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox and Production)Source Control: SVN, GitHub

Operating Systems: Windows, MAC OSX

Methodologies: Water fall, Agile, SCRUM

PROFESSIONAL EXPERIENCE:

Confidential,Sanjose,CA

Salesforce Developer

• Used Trading Community Architecture (TCA) API’s to create or update parties and relationships.
• Tuned SQL queries and performed refinement of the database design leading to significant improvement in system response time and efficiency using EXPLAIN PLAN and TKPROF .
• Worked on SOQL, SOSL queries within the SFDC database and developed ETL mappings in Informatica for Integration between Sales force and Oracle.
• Designed, developed, enhancements, customizations, up-gradations, interfaces and conversions using Oracle Applications 11i, SQL, PL/SQL, Oracle 10g/9i/8i.
• Used TCA relationship model to record complex, real life relationships among entities in the TCA Registry
• Actively Involved in pre sales activities such as estimating efforts, defining project scope, planning resource utilization and timelines for Offshore Delivery.
• Used Oracle Trading Community Architecture (TCA) Relationship Manager to create and manage relationships among existing parties in the TCA Registry.

Confidential,Frisco,TX

Salesforce Developer

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visual force, Force.com, and Web Services.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Worked on minor enhancements to SFDC application required by business users from time to time.
• Developed re-usable user interface components with the lightning component framework.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Experienced on building components to use visual force pages.
• Experienced with lightning design system to create pixel perfect designs and applications.
• Interacted with various business users groups gather the requirements for Salesforce Implementation and documented the requirements.
• Worked on supporting tickets in the following areas: Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Involved in creating, monitoring, and measuring campaigns with Salesforce CRM Marketing.
• Used Sales cloud for faster access of information related to customers and opportunities.
• Saved time by developing email templates for routine communications while integrating Sales Cloud with the apps.
• Synchronized marketing and sales with the Sales Cloud application and utilized data.com to generate quality leads across all channels, from lead capture to close.

Confidential,Fremont,CA

Sales force Developer

• Used interactive JavaScript frameworks (jQuery) and promoted the use of jQuery to many internal units based on evaluation of framework.
• Developed code an enhancement of the code quality in C#.
• Developed Apex triggers to create workflow rules and also migrated data from excel to sales force using data loader.
• Worked on implementing HIPAA standards on on-line claim transactions for the pharmacies to submit and receive responses from POS through EDI feed.
• Improved efficiency and performance of the operations by making the process automated to the users by writing Triggers, Java scripts for creating Custom buttons and for routing to new pages.
• Implemented pick lists, dependent pick lists, lookups, junction objects, master details relationships, validation and formula fields on the custom objects.
• Managed Salesforce.com applications by developing and maintaining and customizing all functional areas:
• Identified SalesForce.com usage problems and documentation with solutions and options.
• Created user profiles for executives, customer portal, end users and maintained workflow rules, field updates, email alerts.

Confidential

Java Developer

• Developed web components using Servlets, JSPs, Tag libraries, XML, XSL, Tiles framework, Struts, and UML
• Created SQL queries and Stored Procedures for CRUD (Create, Read, Update and Delete) operations on database
• Used Eclipse as an IDE and Apache Tomcat as an Application Server
• Testing and debugging the project for proper functionality and documenting modules
• Used Ajax in one of the modules to do asynchronous changes to the pages
• Developed application code using Core Java and J2EE (Servlets, XML) in Eclipse tool.
• Developed front-end form validations using JavaScript and developed GUI related changes using JSP, HTML, client validations using Java script.
• Responsible for creating and updating applications related understanding documents
• Actively participated in weekly and monthly status & amp; business user meetings.
• Involved in the Development and Deployment of Stateless Session beans.
• Generated deployment descriptors for EJBs using XML.
• Used JDBC to communicate with database.
• Involved in writing Managed Beans/Controller logic for assigned modules.

Confidential

Entry Level JAVA/J2EE Developer

• Developed user interface using JSP, JSP Tag libraries, Struts Tag libraries and JavaScript to simplify the complexities of the application.
• Developed application in J2EE using an MVC based architecture with help of Apache Struts.
• Used JavaScript for client-side validations, and AJAX to create interactive front-end GUI.
• Used IBM Rational Clear Case as version control tool for maintaining source code and project documents.
• Involved in the process of analysis, design, and development of the application.
• Implemented the application using the concrete principles laid down by several Java/J2EE Design patterns like Business Delegate, MVC, Singleton, Data Transfer Object (DTO) Service Locator and client side validations using JavaScript.
• Used Form Based Authentication, Web Sphere as the application server for deployment.
• Involved in writing stored procedures, complex queries using SQL to process the data on MYSQL DB.
• Performed unit testing on various project modules using JUnit framework and Implemented Log4J for Logging Errors, debugging and tracking.

Confidential

JAVA Developer

• Created use case diagrams, class diagrams, sequence diagrams, deployment diagrams.
• Developed presentation tire using HTML, JSP, Java Script, JSF.
• Developed Database Access Objects (DAO) using the Spring Hibernate Support and using Hibernate Query Language (HQL).
• Designed and developed Session Beans for implementing Business logic.
• Developed the java beans (POJO) to represent the model classes and mapped them to the tables using the Hibernate Mapping files.
• Implemented the Control Layer by using Struts Actions classes like Action, Dyna Action, and mapping Dispatch Action classes
• Involved in analysis and design of the several modules in the Project and went through all phases of testing(Unit/Integration/System).
• Involved in the configuration, development, and deployment of EJBs, and JSPs & Servlets in Web logic Test Environment