SUMMARY:

• Overall 8 years of software experience with hands on experience of Salesforce, JAVA/J2EE Technologies.
• Over 4 years of experience in Salesforce development in implementing Apex Classes, Apex Triggers, Visualforce Pages, Workflow Rule, Visual Workflow, Approval Process and other Salesforce customization.
• Banking and CRM domain experience of 5+ years, currently working for a leading US bank.
• Excellent understanding of software delivery processes and methodologies (i.e. Waterfall, Agile).
• Expertise in requirement analysis, design, development, configuration, customization, testing support, release management, configuration management and other application maintenance activities.
• Experienced in creating Custom Objects, Roles, Profiles, Permission Sets, Email Services, Page layouts, Validation Rules, Sharing Rules, Email Template, SOQL Queries, Report, Dashboards and Force.com Sites.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP.
• Experience in developing java applications in Spring and Hibernate frameworks.
• Good knowledge in configuration of invoking Webservice in Java, provided support for integration and SOAP UI testing.
• Strong expertise in programming languages like C, C++, Java.
• Expertise in providing the best solution for business requirement’s and coordinated well with the team to ensure all the business objectives are achieved and implemented.
• Handled critical production issues and provided excellent solution without impacting application functionality.
• Good communication skills and with strong ability to work as a team.

TECHNICAL SKILLS:

Languages: Apex, C, C++, Core Java

Database: SQL Server 2000, Oracle, MySQL

IDE: Eclipse, Visual Studio, IBM RSA

Technology / Framework: Salesforce, Visualforce, Spring and Hibernate, ZK, Chordiant, JSF, JSP

Domain Experience: Government, Direct Banking, CRM

Tools: Apex Data Loader, Clear Case

PROFESSIONAL EXPERIENCE:

Confidential

Technology Analyst

Technology: Salesforce, Java

Tools: Eclipse IDE, Apex Data Loader

Responsibilities:

• End to end application support, analysis and design, development, release management deployment activities.
• Played a key role as Onsite Coordinator in managing onsite/offshore team, tracking overall status updates, interacting closely with business in solution analysis, design and approval.
• Implemented data archival strategy for the application by cloning the custom object and using ETL tool for movement of data, which improved the performance of application.
• Developed separate portal for customers to upload documents using Force.com Sites.
• Developed various Apex Classes and Visualforce pages as per organization requirements and integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
• Application is integrated with Ciphercloud for secure traffic in network and encryption and decryption of documents.
• Hosted Webservices in apex which was consumed by downstream systems to create records from Salesforce.
• Implemented Visual Workflow and configured Reports and Dashboards as per business requirements.
• Experience in deploying component from one environment to different environments, Managing Users, Profiles and using Apex Data Loader Tool to load bulk data into the Org.
• Working closely with production support team in investigation of issue production issues, fixing production issues, application governance and maintenance activities
• Grooming new team members to get on boarded to the application.

Confidential

Technology Analyst

Technology: Salesforce

Tools: Eclipse IDE

Responsibilities:

• Design, code, customization, client interaction, team co - ordination, and release activities.
• Completely adhered to Agile software development methodology and delivered all deliverables on time following the sprints.
• Involved in development activities, solution design, design review, deployment activities.
• Implemented Web to Case, Email to Case functionalities to improve case management processes and Email Services to process incoming email messages.
• Implemented Force.com Sites to create portal for the users.
• Implemented Workflow rule, Time-Dependent Workflow, Approval Process, Validation rule, Apex Classes, Apex Triggers and other Salesforce customization as per requirement.
• Used Email Templates and Time Triggers to send automatic email alerts to the partner.
• Customized Company Profile, Page Layouts, Record types, Security & Access Controls and Communication Templates as per the organization requirements.
• Written Test Classes to maintain organization code coverage above 90%.

Confidential

Technology Analyst

Technology: JSF, Webservices, Chordiant, Websphere server

Tools: Eclipse IDE, Clear Case, PL/SQL Developer

Responsibilities:

• Expertise in preparing Design documents from Use Case and involved in review of design documents for all the modules in the project.
• Involved development activities in Chordiant framework and JSF.
• Configuration management, end to end release management activities, code movement between networks using SFTP, Java Webservice configuration and testing.
• Support for system integration testing, handling triage calls for testing issues.
• End to end support for production deployment, source code maintenance and sync between development and client network.

Confidential

Assistant System Engineer

Technology: Java/J2EE, ZK, Oracle DB. Web Logic Application Server

Tools: Eclipse IDE, PL/SQL Developer

Responsibilities:

• Design, development activities, prototyping solution, analysis and evaluation of design solution.
• Expertise in developing rich user interface using ZK framework.
• Involved in development of various modules for Cardiff government and also developed reusable components like print functionalities, attachment component and reports.

Confidential

Assistant System Engineer

Technology: Java/J2EE, Spring and Hibernate, Oracle DB

Tools: Eclipse IDE

Responsibilities:

• As part of core framework team my responsibilities was to fix issue in any of the core components provided by the framework team.
• Test functionality of the core component end to end.
• Worked in modules as well which involved development activities in JSP, Spring and Hibernate framework.