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Siebel Consultant Resume

Melbourne, AustraliA

Experience Summary

  • 4 years of experience in IT with working experience in Development, Enhancement Maintenance in Siebel
  • Experience in Siebel Tools, Escript, Workflow, Com Script, EIM,SQL, JSP, Spring
  • Trained in Assignment Manager
  • Worked with Siebel Tools, COM Script, Oracle SQL Developer, Toad, WebLogic Portal and Eclipse IDE

Career Profile

Date

Organization

Technology

Role

22-Oct-2007 to till date

TCS, Chennai & Australia

Siebel

Team Member

Technology

Hardware

Software Products

Tools

Windows 9x/2000/XP

CRM Tool: Siebel Tools, escript, workflow, COM script,EIM

Siebel 7.8,Siebel 8.1

Scripting Language : Java Script

ECLIPSE

J2EE Technology: HTML, JSP, Servlets, Spring

ECLIPSE

DB: Oracle 9i

Oracle SQL Developer,Toad

Server: Weblogic8

Subversion

Java, J2EE

WebLogic Workshop 9.2.1, WebLogic Portal 9.2.1

Content Management :Vignette Content Management

VCM

Qualification B.Tech. Major and Specialization: Biotechnology

Certification Siebel Sales Champion

Awards Received 1) Best Team Member Award Achievement Summary: Was always on top of all the systematic Operatic processes. Had been on time for all the deliverables both with respect to customer and also with TCS, like reports, PMRs, Audits, Metrics, Status reports

2) On the Spot Award Achievement Summary: Had contributed to the Nokia B2B CRM & NfB project and during her free time had contributed to the Siebel testing for Nokia RLP project. Also done a process improvement using PDCA principle and the same has been uploaded in TCS Impact Tool and approved Assignments Project 5 Working as developer for TheHomeDepot Client and using Call Centre Application version 8.1 Project 4:

Project/Customer

Confidential

Work Location

Melbourne , Australia

Period

Feb 2010 to June 2011

Description

Acumen is a Trade promotion management application that integrates the data from SAP and Demantra,which is a forecasting tool. Acumen helps customer with forecasting and planning the sales through Sales Volume Planning. This application helps in tracking its sales efficiently through out asia pacific , execution in its plan and promotion with early resolution in claims. It also involves the tracking of Customer Discount for the Promotions planned.

Responsibilities

  • Design; develop the new requirements proposed by Business Users.
  • Siebel Configuration
  • Involved in coding phase using eScript
  • Involved in high level Document Preparation.
  • Created COM script for data load
  • Worked in EIM
  • Worked as Admin involved in Repository migration, srf deployment

Role

  • Siebel Consultant

Solution Environment

  • Windows XP
  • Oracle 9i database
  • Siebel 8.1 Tools, Siebel Trade Promotion Management, Remedy Tool

Tools

Siebel 8.1,Toad,Com Script

Technology

Siebel

Database

Oracle 10g

Project 3:

Project / Customer

Confidential

Work Location

Chennai , India

Period

May 2009 to Feb 2010

Description

Retail Net provides end-to-end business process for Nokia's Field Force Management and Retail Net initiatives as per the industry standard. Retail Net application consists of three modules Field Force Management, Retail Promotional Planning and Customer Data Management. The System was built and implemented on the Siebel eConsumer and Siebel Analytics platform

Responsibilities

  • Configuration
  • Maintenance
  • FI
  • IQA Reviewer
  • Auditee
  • Task Creation Activities
  • DP Prime

Role

  • Developer
  • DP Prime

Solution Environment

  • Windows XP
  • Oracle 9i database
  • Siebel 7.8 Tools, Siebel eConsumer Goods, Mercury Quality Center

Tools

Oracle SQL Developer, Siebel 7.8

Technology

Siebel

Database

Oracle 10g

Project 2:

Project / Customer

Confidential

Work Location

Chennai , India

Period

March 2009 to April 2009

Description

RLP Reports, a module configured through the Siebel Analytics interface helps to manage and view reports of Nokia Academy Dashboard. RLP Reports enables the Area Administrators of Nokia Retail Portal 1.0 to understand the structure of learning courses available in Nokia Academy RLP Reports provides details on the courses and certifications conducted in Nokia Academy. In addition, it provides statistics on the enrollments and completions of a course taken up by the appropriate learners. Furthermore, RLP Reports provides course evaluation details like quality of trainer, content of the course, over all quality of the course, and so on.

Responsibilities

Testing

Role

Tester

Solution Environment

Siebel 7.8

Tools

Siebel Analytics 7.8.4

Technology

Siebel

Database

Oracle 10g

Project 1:

Project / Customer

Confidential

Work Location

Chennai , India

Period

March 2008 to March 2009

Description

Nokia For Business project is developed to enhance the business and to make the interaction with the reseller, distributor and the end customer easier. Support Nokia Com is a support website for B2B and NfB customers and collaborators; it provides tools for Employees who support them. The Customers access via Internet and the Employees access via Intranet. This project involves various technologies- Siebel, Weblogic portal, Vignette CMS . This project integrates lot of interfaces. The objective of this project was to increase the Nokia’s sales.

Responsibilities

  • Analyzing the requirements in the existing system.
  • Design, Develop the new requirements in Siebel and Java proposed by Business Users
  • Involved in coding phase using escript , spring
  • Involved in high level Document Preparation.
  • System Test Plan Review.
  • FI
  • IQA Reviewer
  • Auditee
  • Task Creation Activities

Role

  • Module Leader
  • Process Improvement Champion

Solution Environment

  • Siebel Web client
  • Siebel Tools
  • WebLogic8
  • J2EE 1.4
  • Oracle 10g
  • Vignette CMS

Tools

Oracle SQL Developer, Eclipse3.2,Siebel 7.8

Technology

Siebel, Java, J2EE, Vignette CMS, Spring, JavaScript

Server

Windows, WebLogic 8

Database

Oracle 10g

Framework

Spring

Process Improvements 1) I have developed a tool that would proactively work and alert the developer, if any exception or error occurs in the application by prompting mail. This tool had saved a cost of $10854 per year for my project and had been adopted by other projects as well

2)I have developed another tool too. A query had to be run every 10 minutes and based on the result of the query, action needs to be done, I developed a cron job that would run the query automatically every ten minutes and result is mailed to the developer Training / Continuing Education Summary

Program or Course

Coverage

Date

TCS ILP

Software engineering, C, Cpp, Effective written and spoken communication, Interpersonal skills and Business etiquettes.

Oct 2007 - Dec 2007

Siebel Training

Siebel Configuration that includes drilldown ,mvg , join, screen, view , BC ,BO, Applet, Picklist ,Responsibilities Configuration and workflows and scripting

Jan – Feb 2008

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