Consultant Software Engineer Resume ,Acton, MA - Hire IT People

SUMMARY:

Software Engineer seeking a challenging position in a team oriented group where my technical skills can contribute to the success of the team projects and company.

TECHNICAL SKILLS:

Languages: C, C++, Java, Perl, Python, PL/1, FORTRAN, BASIC, PASCAL, RPG, COBOL

Databases: MSSQL, MySql, Oracle, OS/400, DB2, Microsoft Access

Operating Systems: Linux, OS/400, MVS, VMS, Windows

Hardware: SUN, AS/400, HP, IBM RS6000 Workstations, IBM 30xx, and PCs

PROFESSIONAL EXPERIENCE:

Confidential, Acton, MA

Consultant Software Engineer

Responsibilities:

Part of a small team providing automation and tools to the SQA team to enhance their testing efforts of the Video On Demand (VOD) system.
As part of an Agile team, designed, developed, and implemented automation of both functional and performance testing.
Created multiple Robot Framework keywords to extend the testing framework for SeaChange’s specific application needs.
Created tools to gather system health information from the customer sites.

Confidential, Acton, MA

Consultant Software Engineer

Responsibilities:

Responsible for detailed analysis and resolution of post deployment issues with Video on Demand (VOD) software on the customer production systems.
Debugged and resolved complex issues in fault tolerant, highly scalable, REST - ful systems with a diverse set of features. Skilled at providing workarounds with a clear understanding of the ramifications for issues that must be resolved immediately; for example, database clean-up, software rollback, appropriate service restart.
Performed defect resolution, in C and C++, for several of the VOD sub systems.
Member of elite, 24/7, on-call team for problems that cannot wait until the next business day.
Provided detailed problem report to Sustaining Engineering for bugs found. Reports included all information available: the code that caused the problem, check-in that introduced the bug, log evidence of the issue, reproduction steps, impact on customer.
Performed code and design reviews. Worked with members of off-shore Sustaining Engineering team to help them understand the code they are changing and the ramifications of their proposed changes.
Created innovative troubleshooting tools, used by Customer Engineering and Technical Support. Worked with Sustaining Engineering to in corporate these tools into the product when possible.
Provided RCAs (Root Cause Analysis) of customer incidents.
Mentored new engineers to the Confidential, both locally and off shore.

Confidential, Maynard, MA

Information Specialist

Responsibilities:

Served as the Technical Lead while migrating the GSM Global Clearinghouse to Syniverse’s headquarters in Florida.

Confidential, Maynard, MA

Information Specialist

Responsibilities:

Served as subject matter expert and lead developer for the EDS GSM Global Clearinghouse, a Unix-based wireless clearing application that processes more than 400 million transactions per month.
Designed, developed, and implemented customer-requested and industry-mandated enhancements to the GSM system, including major modifications to ensure the application’s compliance to industry standards.
Provided technical direction to a team of 24 engineers to ensure that the GSM clearing application met the client’s business needs.
Developed and implemented a set of common makefiles to ensure that the application’s 68 executables are built reliably and consistently.
Designed, developed, and implemented a subsystem that automatically detects missing required customer data, generates automatic emails, and reprocesses the data files when the customer updates arrive.
Assisted operations personnel in the resolution of production issues and supported sales team members in the pursuit of new business.
Worked directly with clients on the design and development of new features and processing capabilities.
Designed, developed, and implemented enhancements to EDS’ wireline and wireless billing applications.

Confidential, Spring Hill, TN

Advanced Systems Engineer

Responsibilities:

Served as assistant team leader to the System Support Team, handling all computer and phone needs for the Saturn Customer Assistance Center.
As system administrator for an AS/400, scheduled and maintained the AS/400 batch cycle.
Developed and implemented a new security scheme for the AS/400.
Planned and performed an AS/400 hardware upgrade and two operating system upgrades.
Maintained and tested the disaster recovery procedure for the AS/400.
Assisted in the design and implementation of an electronic imaging system which included customer process changes and automation between multiple platforms.
Created five database applications: an HR Database to track personnel information, an Electric Vehicle Charger Tracking Database to track public charger information, a Goodwill Database which automated the inventory and mailing procedures Saturn uses to send merchandise to customers, a Survey Database for the 1997 Initial Quality Survey of Saturn vehicles, and an EVC (Electric Vehicle Coordinator) Database to track information for the sale of the GM1 Electric Vehicle.
Migrated Saturn LAN users from Windows 3.1 to Windows 95.