Software Developer Resume
Golden, CO
TECHNICAL SKILLS:
Programming languages: Java, C#, SQL, Perl, Python, VBA
Web Development: HTML, CSS, XML, Adobe Dreamweaver, Adobe Photoshop
IDEs: NetBeans, Eclipse, Android Studio, Visual Studio
Operating Systems: Windows, Android, Linux, Unix
Database Technologies: MySQL, Microsoft SQL Server 2012, Microsoft Access, SQLite
Software Design: UML, SDLC, Requirements gathering
Applications: Word, Excel, Outlook, PowerPoint, Project, SharePoint
Ticketing Systems: Maestro, Remedy, Impact, Siebel
PROFESSIONAL EXPERIENCE:
Software Developer
Confidential, Golden, CO
Responsibilities:- Developed mobile and desktop applications in Java and Android for field and office data collection and report automation.
- Integrated Android and MS Office VBA applications with MySQL databases.
- Maintained and upgraded existing Excel application to track sales leads via MySQL data.
- Wrote scripts in Python and Perl to automate moving image files from an online storage site to a shared drive.
Project Team Specialist
Confidential, Denver, CO
Responsibilities:- Redesigned Project Team’s wiki pages to be more efficient and easier to update resulting in better communication between team members and store staff.
- Implemented third party display technology by vendor deadlines.
Command Center Manager
Confidential, Highlands Ranch, CO
Responsibilities:- Monitored business critical systems, (such as Maestro, Siebel, Remedy, and Avaya Call Management System), and coordinated resolution of issues with engineers, IT technicians, service desk personnel, and customers.
- Ensured compliance with customer Service Level Agreements (SLAs).
- Partnered with a global interdisciplinary telecommunications team to identify and achieve customer goals.
- Trained an international team to expand Command Center impact in the Asia/Pacific market.
- Recognized and implemented performance improvements via process changes.
Lead Functionality Technician
Confidential, Denver, CO
Responsibilities:- Directed a team of technicians and local store personnel in implementation of electronic displays, video distribution systems, phones, and computer networks.
- Assigned tasks and deadlines to team members.
- Oversaw independent contractors working on project sites.
- Coordinated travel to remote job sites.
Project Functionality Technician
Confidential, Denver, CO
Responsibilities:- Ensured the functionality of new company displays and theft deterrent measures, including electronic switching and computer driven product displays.
- Prototyped installation instructions for new product displays before company - wide roll out with peers and vendor representatives.
- Used troubleshooting skills in new implementation and maintenance of existing technology.
- Repaired electronics and displays in existing stores.
