SUMMARY:

• 8+years of experience with leading firms as a Software developer.
• Over 4+ years of experience in configuration and development of Salesforce applications.
• Specializes in enterprise implementations involving businessprocessimprovement, automation, customApplicationdevelopment and technology integrations leveraging the Salesforce. Confidential platform.
• Extensive knowledge of implementing the Force. Confidential platforms.
• Extensive experience in implementing CRMapplications using Salesforce and Java.
• Strong Implementation and Integration experience using Custom objects, Triggers, workflows, Approval Process, Visual Force Pages, and Apex classes.
• Integrated various AppExchange products with Sales force.
• Extensive experience using Sales force Administration (SFA), Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Reports and Dashboards.
• UsedChange Sets and Ant Migration toolfor deployment to Sandbox and or Production.
• Iterates development using Agile/Scrum methodology and ensures solutions align with Salesforce product roadmap, best practices, and limits.
• Performed data migrations using Salesforce. Confidential Workbench, and Apex Data Loader.
• Committed to excellence, self-motivator, quick-learner, team-player, and a prudent developer with strong problem-solving, analytical skills and communication skills.

TECHNICAL SKILLS:

JAVA: Java, JSP, Servlets, JSF, JAXB

SCRIPTING: JavaScript, jQuery, Ext.js, VBA and HTML.

OS: AIX 4.1/5.0, Sun Solaris 8.0, Windows 2000/NT/95/98/XP

SERVERS: Sun Web server, Resonate, WebSphere 4.0/4.1, Tomcat 6.0, JBOSS 5.

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

Senior Salesforce Developer/Admin

Responsibilities:

• Created complexFormula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Designed various WebPages in Visualforce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Implemented Profiles, Roles, Users, Page Layouts, Email Services, Approval Processes, Workflows, Reports, Dashboards, Tasks, Events and Audit Trials.
• Used Custom Labels in Apex classes and Visualforce Pages so that hard coding and Translations can be managed easily.
• Worked with translation Workbench to enable different languages for users.
• Responsible for creating various Custom Objects, Tabs, Components and Visualforce Pages and Controllers.
• Synchronized with the business process review meetings and multiple teams for ascertaining standardized workflow processes.
• Optimized Test classes as the code base grew because of which there were Deployment Failures due to Governor Limit Exceptions.
• Extensively used HTML tags, Frames and CSS (Cascading Style Sheets) to maintain uniformity in the Web pages and also avoid View State Limit.
• Implemented Case Management Automation to track and solve Customer’s Issues.
• Written SOQL queries against force. Confidential API.
• Strong experience in working with Security framework, Dashboards and reporting modules.
• Participated in the training sessions provided by the Salesforce team.
• Implemented the Application modification functionality and the Toolbar modification functionality of the application as separate Flex Modules and integrated them onto one composite application.
• Defined documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through the completion.
• Configured and Maintained the Sandbox Environment for easy collaboration of Development and QA Activities.
• Optimized Sql Queries in Batch Apex when they reached Query Timeout Exception.
• Worked on Unit testing for the customizations and developments done during the project.
• Involved in Salesforce. Confidential application setup activities and customized the apps to match the functional needs of the organization.
• Implemented packages in distributing and migrating components or applications within the organization.

Environment: Saleforce. Confidential platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, ANT tool, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Rally, Windows.

Salesforce Developer

Responsibilities:

• Worked As Enhancement Team Member And Performed The Roles Of Salesforce. Confidential Developer/Admin In The Organization
• Associate in various activities of the project, like analyzing and gathering the information, documenting the functional and non-functional requirements.
• Designed Visual Force pages, Custom objects, Validation rules, and triggers by using Apex as per Client requirement.
• Hand-On various salesforce. Confidential standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Designed and developed the Page layouts, Workflow rules, Tasks, Formula fields, Field Updates, Record Types, Report Types, E-Mails and alerts to track customer related tasks and activities.
• Constructed the User permissions based on the organizational hierarchy.
• Developed various Tabs, Components and Visual Force Pages and Controllers.
• Created custom controllers implementing complex code for Sales Force, VF pages
• Manage customers with profiles, permission sets, roles, and sharing rules in customer portal.
• Configured the settings and communication templates, and granted high volume portal users to objects in customer portal.
• Responsible for all the activities related to Data Loader, uploading data in CSV files into Salesforce. Confidential and for checking the correctness of the data.
• Built the Change set to Deploy Apex code, Triggers, Work flow rules and field updates.
• Worked on Bulk Triggers, Nested Queries and had written code for Future methods by calling it from triggers.
• Integrated using SOAP based web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.
• Created SOQL and SOSL statements within custom controllers, extensions and triggers.
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Used the DebugLog and SystemLog Console to catch exceptions.
• Created batch classes, which can be invoked programmatically at runtime using APEX.
• Performed unit testing for every written code and always wrote test methods with code coverage of 75% minimum.
• Interacted with Business Analysts and Developers to design better test plan and strategies based on the requirements of the business.
• Prepared documentations like Testing Progress, Test coverage and providing status to Project Manager.
• Deployment of code from sandbox to production using Force. Confidential IDE tool.

Environment: Force. Confidential IDE, Custom objects, Triggers, Batch Jobs, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, SQL Server 2008, Workflow & Approvals, Apex Classes, Conga App Extremes and Visual force Pages.

Salesforce Developer/Admin

Responsibilities:

• Performed the roles of Salesforce. Confidential Administrator / Implementer in the organization.
• Interacted with various business team members to gather and document the requirements. Implemented the requirements on Salesforce. Confidential platform and Force. Confidential IDE Plug-in using Eclipse.
• Closely worked with SalesForce. Confidential consultants while implementing the solutions for the requirements.
• Worked on various salesforce. Confidential standard objects and custom objects.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components and S Controls to suit to the needs of the application.
• Customized tabs among different business user groups and business centers.
• Created various profiles andconfigured the permissions based on the organizational hierarchy requirements.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Implemented various Custom Reports and deployed them for different business user levels.
• Customized the entire Salesforce. Confidential applications to in corporate the business requirements which involved creating Web Forms using S Controls functionality and processing the data in SFDC with the extensive usage of Web services API.
• Implemented escalation rules, automatic case generation and their escalation to call center representative, and generated email alerts for quick issue resolution.
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Provided the training to the internal business users to use the application and develop their own custom reports.
• Performed the role of support engineer for the internal users and helped them in getting used to the application, generated reports and saved them for further access to the users.

Environment: Windows XP Pro, Force. Confidential Platform, Salesforce Enterprise Edition, Salesforce. Confidential Custom/Standard Objects, Custom Tabs, Page Layouts, Force. Confidential Web Services API, SOQL/SOSL Queries, Workflow & Approvals, Reports, Eclipse, Force. Confidential Eclipse Plug-in, SalesForce. Confidential Sandbox, Email Services, Security Controls, Sandbox data loading, HTML,Java Script, CSS, WSDL, SOAP

Salesforce Developer/Admin

Responsibilities:

• Involved in Salesforce. Confidential application setup activities and customized the Apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Worked with various salesforce. Confidential objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed APEX Classes, Controller Classes and Triggers for various functional needs in the application.
• Developed and deployed Workflows and Approval processes for Opportunities and Products/ Assets Management.
• Implemented the requirements on salesforce. Confidential platform and force. Confidential IDE plug-in using Eclipse.
• Successfully established a new lead follow-up procedure which shortened the response time to qualified leads and generated more meetings for the account executives.
• Created and used email templates in HTML and Visualforce.
• Create Dashboard and Reports for the business users.
• Used the Sandbox for testing and migrated the code to the deployment instance after testing.
• Responsible for all the activities related to configuring Data loader, uploading data in .csv files into Salesforce. Confidential, checking for the correctness of the data.
• Worked with Salesforce. Confidential team to make application certified.

Environment: Saleforce. Confidential platform, Visual force (pages, component & controllers), Apex language, Data loader, Html, Java script, Workflow & Approvals, Reports, Custom Objects, Custom tabs, Email services, Security controls, Sandbox data loading, Eclipse IDE plug-in, Windows XP.

Salesforce Developer

Responsibilities:

• Involved in Company setup and managing Multi currency and multi-language
• Involved in Setting up Users, Roles, Profiles, Permissions, and Mass updates
• Involved in Building Custom Objects, Analytic Snapshots, Dashboards, Tabs, Tags and Components
• Customizing records types, tabs, list views, queues, transaction and column fields, page layouts, forms, web site themes, site categories and setup configuration
• Involved in Configuring Standard Objects: Accounts, Opportunity, Activities
• Involved in Creating OOB and Customizing Reports and Dashboards
• Creating and Managing the Email Templates
• Involved in Configuring Workflow Rules, Custom Objects, Applying Sharing & Security Rules, Handling Page Layouts, Related List.

Environment: Saleforce. Confidential platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows.

Java/J2EE Developer

Responsibilities:

• Development of product which allows two-way communications, interaction and transactions between any application and any mobile device like WAP, palm, SMS, Voice Phones in real time.
• This platform offered an open architecture for fast integration and a highly scalable carrier-class solution with guaranteed two-way delivery of data, voice and video. TIBCO/RV is used as messaging bus.
• Actively participated in design and developed multi-threaded server based on J2EE architecture. I worked on Alert Processor and Scheduler components. Designed and developed an application to monitor alerts and messages generated using TIBCO/Hawk.
• I was also involved in designed and development of web interface using JSP, Servlets, JavaScript and JDBC for administering and managing users and clients.

Environment: Java, J2EE, Servlets, JSF, JSP, MySQL, XML, Web services, Hibernate, Web sphere 6.1, Eclipse, JUnit