Application Support Manager Resume

SUMMARY:

13 Years of Application Developing, Programming and Senior Level support experience
13 Years of working experience in Logistics (Ocean Transportation) industry
Experienced in Software Development Lifecycle and worked on all phases starting from requirement gatheringbusiness blueprinting, design and development, realization/testing, go - live support, documentation and user training.
Proven contributor throughout all SDLC stages using Agile methodologies, ensuring quality and excellence throughout programming, development, design
Developed & Supported over 300+ applications and over 100 Confidential programs ( Customs, Customer, Ports )
Small to enterprise level project management from world-wide logistics company
Solid design, coding, testing and debugging skills

TECHNICAL SKILLS:

Languages: Core Java, Java Spring, J2EE(JSP/Servlet/EJB), Confidential AS400 RPG(RPGLE, SQLRPGLE, CL ...), Java SwingHibernate, JDBC, Oralce, DB2, Java Script, jQuery, Ajax, Angular JS, X - Internet, HTML5, CSS3WebService(SOAP,REST), Junit, Mockito, Unix

Programming Tools/Utilities: Eclipse, Confidential RAD, Visual Age for Java, Web Sphere, CVS, Ant, Maven

PROFESSIONAL EXPERIENCE:

Application Support Manager

Confidential

Responsibilities:

Managed Ocean Shipping Company Sales and Customer Service Application for H/Q and global office.

Application Developer & Supporter

Confidential, Irving, TX

Responsibilities:

Developed and Maintained Ocean Shipping Company Front Office Applications and Confidential programs.
Designed and Developed Application UI using script framework based on X - Internet.
Designed and Developed Back End programs using Spring JDBC, Confidential AS/400 RPG, Apache Velocity.
Resolved problem in operation glitches, data feed timing issues.
Mentored and trained junior members of team in Programming, SQL querying.
Trained and Guided Application user how to use program thru email or phone/remote programs upon user request.
Integrated X-12 Confidential

Technologies: Spring JDBC, Confidential AS/400 RPG, Script Framework based on X-Internet, Eclipse, CVS, Apache VelocityIBM DB2 SQL

Application Developer & Supporter

Confidential

Responsibilities:

Developed and Maintained Ocean Shipping Company Front Office and Pricing Applications
Designed and Developed Application UI using Java Swing.
Designed and Developed Back End programs using EJB2, Confidential AS/400 RPG.
Resolved problem in operation glitches, data feed timing issues.
Mentored and trained junior members of team in Programming, SQL querying.
Trained and Guided Application user how to use program thru email or phone/remote programs upon user request.
Process Innovation Phase II as Confidential ( Duration: 2 years )
Change User Interface from Java Swing to Script Framework based on X - Internet according to UX Design Concept.
Upgrade Booking prospect program depend on global route map
Leader in Confidential as technical and Biz analysis.
Process Innovation Phase I as Confidential ( Duration: 2 years )
According to introduce ERP(SAP), delivery the revenue from legacy to SAP thru Web Service ( SOAP )
Business Plan Re-Development Confidential ( Duration: 1 year )
Redesigned program flow and developed related programs to improve the performance and accuracy
Benefit: Business Plan schedule reduce from 2 months to 1 month.
Service Contract Standardization and Auto Auditing Confidential ( Duration: 2 years )
Define Company Standard forms and change working flow from first contract / late entry to first entry to late contact.
Developed UI programs with Java Swing, developed Back End programs with EJB.
Developed Auto Rating/Auditing with Confidential AS400 RPG.

Technologies: EJB2, Confidential AS400 RPG, Java Swing, Script Framework based on X-Internet, CVS, Ant, Eclipse, Confidential RADIBM DB2 SQL

Application Developer & Supporter

Confidential

Responsibilities:

Developed Ocean Shipping Company Pricing Programs.
Designed and Developed Application UI using Java Swing, HTML, CSS, JavaScript.
Designed and Developed Back End programs using J2EE(EJB/JSP/Servlet), Confidential AS400 RPG.
Developed the report with Report Designer Tool.
Change Search Engine and OS and adding PDF Conversion Confidential ( Duration: 1 years )
Switch Search Engine from hummingbird to Korean wise - nut product.
Switch O/S/Webserver from UNIX/Apache Tomcat to Windows NT/Websphere.
Change User Interface and combine common back end programs for internal & external user.

Technologies: J2EE(EJB/JSP/Servlet), Confidential AS400 RPG, Java Swing, HTML, CSS, Java Script, CVS, Visual Age for JavaOracle SQL, Confidential DB2 SQL

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