SUMMARY:

• Over 11+ years of experience in IT Industry with 5+ years of experience in design and implementation of PEGARULES Process Commander (PRPC).
• Certified PEGA PRPC Senior System Architect having good Experience in Design and development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using PegaSystems Pega Rules Process Commander (PRPC) and Customer Process Manager(CPM).
• Experience on Requirement Analysis, Design, Implementation of PRPC Agile and Scrum Methodologies
• Excellent PRPC skills in implementing User Interface, developing Flows, using Activities, Integrating PRPC with Third party systems, scheduling Agents and Listeners and very good debugging skills.
• Expertise in SMA, Agents, Listeners, SLA, User Interface rules
• Actively involved in the development of different kinds of reports for the clients.
• Sound skills in troubleshooting performance tuning of PRPC applications using Clipboard, Tracer, PAL, SMA.
• Experienced in RDBMS technologies like Oracle SQL, PL/SQL.
• Strong domain expertise of Banking, Insurance, Financial & Accounting & Health Care Systems.
• Involved in interaction with the end users along with Business Analysts and the team members for better understanding of the business requirements.
• Provided hands - on technical governance on all aspects of production support and maintenance.
• Involved with Support and test teams for critical production bug fixing.
• Good experience on SMA (system management application) in configuring Listeners, Agents and Cache Management.
• Good Experience in Agile methodology of development.
• Experience in coordinating the Onsite Offshore
• Experienced in all phases of Software Development Life Cycle (SDLC).
• Expertise in preparing code documentation in support of application development, including High level and detailed design documents, unit test specifications, interface specifications, etc.
• Excellent written, presentation and verbal communication skills.
• Innovative problems solver with good decision making ability working as a team member and also able to assume independent responsibilities. Highly motivated, dedicated, enthusiastic learner coupled with strong analytical & logical skills.

TECHNICAL SKILLS:

BPM Platforms: PRPC V6.1, V6.3, V7.1.7, CPM 7.21

Languages: JAVA, SERVLETS, XML, EZTRIVE and SQL

Web Servers: JBoss and Tomcat

Operating Systems: Windows 2000, XP/NT.

Databases: Oracle, DB2

Technologies: JavaScript, IBM Mainframe, MVS, COBOL II, JCL, DB2, VSAM, CICS

PROFESSIONAL EXPERIENCE:

Confidential,Sterling, VA

Technologies: PRPC V7.2, CPM 7.21

• Interacted with BA and Business user to understand the business requirements.
• Attending the business requirement meeting with the business users
• Developing the new components as per the new requirements
• Unit testing and Documenting the unit test results
• Migrating the code to higher environments
• Coordinating with QA teams and fixes the bug raised as part of QA testing
• Coordinating with integrating teams during system testing and resolving integration issue.
• Creating change control tickets for code migration to higher environment.
• Providing support for production issue and fixing them.

Confidential,Franklin, TN

Technologies: PRPC V7.1.7

• Interacted with BA and Business user to understand the business requirements.
• Preparation of detail technical design document for the requirement to describe the user interface and the technical aspect of the project in line with Pega PRPC
• Worked on Enhancement and bug fixes in production.
• Worked with integration team to trouble shoot the integration issues.
• Involved in Code migration activities in lower and production environments
• Implemented SOAP & REST connectors.
• Implemented Case Management work flow
• Implemented File Listener.
• Analyzed Pega PRPC system log files and provided the solutions.
• Troubleshoot functional and performance issues, recommended corrective strategies.
• Attending Status calls every day for updating the project counterparts about the status of development and testing
• Involved in project weekly demos to business.
• Performed various integrations with external systems by coordinating with the external team members and using the Pega PRPC Connectors and Services
• Involved in testing and troubleshooting the issues in the application using PRPC tools like Rules Inspector, Clipboard and Tracer.

Confidential,North Brook, IL

Technologies: PRPC V7.1.7

• Interacted with Business Analyst, Business Users to understand the business process identify enhancements and gather Business Requirements.
• Involved in high level estimates for the new enhancements and defects.
• Preparation of detail technical design document for the requirement to describe the user interface and the technical aspect of the project in line with Pega PRPC
• Involved in GUI, validations, Flows, Class Hierarchy, Integration, Activities, Decision rules, SOAP Connector & Services and Listeners rules using PRPC
• Implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Implemented SOAP & REST connectors.
• Implemented Case Management work flow
• Implemented File Listener.
• Analyzed Pega PRPC system log files and provided the solutions.
• Mentored and Reviewed Technical Design Document done by team members.
• Troubleshoot functional and performance issues, recommended corrective strategies.
• Developed the Activities which implement the Core Business Logic following the pega guardrails.
• Attending Status calls every day for updating the project counterparts about the status of development and testing
• Involved in project weekly demos to business.
• Performed various integrations with external systems by coordinating with the external team members and using the Pega PRPC Connectors and Services
• Involved in testing and troubleshooting the issues in the application using PRPC tools like Rules Inspector, Clipboard and Tracer.
• Take part in Quality Control tasks such as Defect Prevention meetings, doing root cause analysis on the defects, and bring about thorough Checklists for various tasks.

Confidential,Billerica, MA

Technologies: PRPC V7.1

• Interacted with Users, Business Analyst, Developers to understand the business process, identify enhancements and gather Business Requirements.
• Evaluate technical feasibility of client functional requirement and provide solutions using less customization approach.
• Involved in Designing High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Provides high level estimates for the new enhancements and defects in every release
• Preparation of detail technical design document for the requirement to describe the user interface and the technical aspect of the project in line with Pega PRPC
• Involved in GUI, validations, Flows, Class Hierarchy, importing WSDL, Integration, Activities, Decision rules, SOAP Connector & Services and Listeners rules using PRPC
• Implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Analyzed Pega PRPC system log files and provided the solutions.
• Mentored and Reviewed Technical Design Document done by team members.
• Troubleshoot functional and performance issues, recommended corrective strategies.
• Developed the Activities which implement the Core Business Logic following the pega guardrails.
• Attending Status calls every week for updating the project counterparts and client about the status of development and testing
• Performed various integrations with external systems by coordinating with the external team members and using the pega PRPC Connectors and Services
• Involved in testing and troubleshooting the issues in the application using PRPC tools like Rules Inspector, Clipboard and Tracer.
• Team player and Individual responsibility towards a module level Tasks.
• Identified scope variance, provided technical delivery plan, reviews acceptance criteria.
• Take part in Quality Control tasks such as Defect Prevention meetings, doing root cause analysis on the defects, and bring about thorough Checklists for various tasks.

Confidential,Schaumburg, IL

Technologies: PRPC V6.3

• Study and analyze the business process.
• Interact with client and participates in the requirement definition and system design. Interact with the client and contribute in refine their business requirement using Pega PRPC for better customer service and feasibility.
• Analyze and solution the high level functional requirement.
• Evaluate technical feasibility of client functional requirement and provide solutions using less customization approach.
• Coordinate between onshore/Offshore and different client/vendor team. Managing offshore communication with client and provided answers
• Preparation of detail technical design document for the requirement to describe the user interface and the technical aspect of the project in line with Pega PRPC
• Involved in GUI, validations, Flows, Class Hierarchy, importing WSDL, Integration, Activities, Decision rules, and Connect-SQL rules using PRPC
• Correct errors by making appropriate changes and then rechecking the code to ensure that the desired results are produced.
• Analyzed Pega PRPC system log files and provided the solutions.
• Troubleshoot functional and performance issues, recommended corrective strategies.
• Attending Status calls every week for updating the Onsite counterpart and client about the status of development and testing
• Provided technical direction on process flow construction.
• Code Review and testing of the application.
• Identified scope variance, provided technical delivery plan, reviews acceptance criteria.

Confidential,Los Angeles, CA

Technologies: PRPC v6.1

• Consult and analyzed the business requirements
• Interact with client and participates in the requirement definition and system design. Interact with the client and contribute in refine their business requirement using Pega PRPC for better customer service and feasibility.
• Analyze and solution the high level functional requirement.
• Evaluate technical feasibility of client functional requirement and provide solutions using less customization approach.
• Coordinate between onshore/Offshore and different client/vendor team. Managing offshore communication with client and provided answers
• Preparation of detail technical design document for the requirement to describe the user interface and the technical aspect of the project.
• Involved in GUI, validations, Flows, Class Hierarchy, importing WSDL, Integration, Activities, Decision rules, and Connect-SQL rules using PRPC
• Correct errors by making appropriate changes and then rechecking the code to ensure that the desired results are produced.
• Analyzed Pega PRPC system log files and provided the solutions.
• Fix errors and bugs that are identified in the course of testing.
• Mentored and Review of Technical Design Document done by team members.
• Attending Status calls every week for updating the Onsite counterpart and client about the status of development and testing
• Driven unit testing and unit test strategy.
• Design and estimate effort to deliver solution components.
• Identified scope variance, provided technical delivery plan, reviews acceptance criteria.

Confidential

Technologies: IBM Mainframe, MVS, COBOL II, JCL, DB2, VSAM, EZTRIVE, CICS.

• Involved in the Impact analysis, development of new programs and Enhancements to existing system.
• Analyzing the business requirement document.
• Prepare the Technical Specification document as per Design document.
• Coding and testing of the application as per the requirement.
• Addressing issues and Queries in SIT and UAT phase.
• Conducting Peer reviews for program specification, Unit test cases and Execution Logs
• Ensure adherence to the DBS / IBM Standards
• Document all abends and their solutions to create a knowledge repository for future reference
• Correct errors by making appropriate changes and then rechecking the code to ensure that the desired results are produced.
• Attending Status calls every week for updating the Onsite counterpart and client about the status of development and testing

Confidential,Chicago, IL

Technologies: IBM Mainframe, MVS, COBOL II, JCL, DB2, VSAM, EZTRIVE, CICS.

• Involved in the Impact analysis, development of new programs and Enhancements to existing system.
• Analyzing the business requirement document.
• Prepare the Technical Specification document as per Design document.
• Coding and testing of the application as per the requirement.
• Addressing issues and Queries in SIT and UAT phase.
• Creation and execution of “Test cases” based on specifications of assigned areas
• Conducting Peer reviews for program specification, Unit test cases and Execution Logs
• Ensure adherence to the DBS / IBM Standards
• Document all abends and their solutions to create a knowledge repository for future reference
• Correct errors by making appropriate changes and then rechecking the code to ensure that the desired results are produced.
• Attending Status calls every week for updating the Onsite counterpart and client about the status of development and testing

Confidential

Technologies: IBM Mainframe, MVS, COBOL II, JCL, DB2, VSAM, EZTRIVE, CICS.

• Involved in the Impact analysis, development of new programs and Enhancements to existing system.
• Analyzing the business requirement document.
• Prepare the Technical Specification document as per Design document.
• Coding and testing of the application as per the requirement.
• Addressing issues and Queries in SIT and UAT phase.
• Creation and execution of “Test cases” based on specifications of assigned areas
• Conducting Peer reviews for program specification, Unit test cases and Execution Logs
• Ensure adherence to the DBS / IBM Standards
• Document all abends and their solutions to create a knowledge repository for future reference
• Correct errors by making appropriate changes and then rechecking the code to ensure that the desired results are produced.

Confidential,New York, NY

Technologies: IBM Mainframe, MVS, COBOL II, JCL, DB2, VSAM.

• Involved in the Impact analysis, development of new programs and Enhancements to existing system.
• Analyzing the business requirement document.
• Prepare the Technical Specification document as per Design document.
• Coding and testing of the application as per the requirement.
• Addressing issues and Queries in SIT and UAT phase.
• Creation and execution of “Test cases” based on specifications of assigned areas
• Conducting Peer reviews for program specification, Unit test cases and Execution Logs
• Ensure adherence to the DBS / IBM Standards
• Document all abends and their solutions to create a knowledge repository for future reference
• Correct errors by making appropriate changes and then rechecking the code to ensure that the desired results are produced.