SUMMARY:

• Over 6+ years of extensive expertise in IT field with 4 years of experience in design, development and administration of applications built on PEGA PRPC v6.x and v7.x, and more than 2+ years of experience in Java/J2EE/Software.
• Experience in PRPC Installation, Configuration, Design, Development and Migration\Deployment.
• Experience in development of high level Class Structures, PRPC ruleset and BPM using Process Commander.
• Experience in trouble shooting and performance tuning PRPC application using Clipboard, Tracer, and Rules Inspector.
• Experience in Implementation of Decision tables, Decision Map - Values and Declarative expressions.
• Experience in using connectors and SOAP services in Pega to integrate with external systems.
• Experience in development of Process flows and User interface using Harness, Sections, Layouts, Flow action, Data model, Activity, Migration and managing of rule set.
• Experience in the implementation of Section 508 - accessibility.
• Expertise in web Technologies like HTML, XHTML, Java Script and CSS Styles.
• Hands on Experience with J2EE Architecture, EJB, web Services, JMS, SOAP and WSDL.
• Experience with RDBMS systems like Oracle, SQL, PL/SQL and MS-SQL.
• Experience in various phases of SDLC like Analysis, Design, Development, Testing, Deployment and Support. Experience in RUP and Agile Methodologies.
• Experience in laying out best practices, standards and re-usable artifacts.
• Ability to adapt to changing professional work environment to implement software solutions in an efficient manner.
• Profound oral and written communications skills and inclined to learn new technologies.

TECHNICAL SKILLS:

Languages: C, C++, C#, JAVA/J2EE, SAP ABAP, XML & PL/SQL.

Technologies: PEGA PRPC v6.x and v7.x, HTML, HTML5, XHTML, CSS Styles, Java Script, ASP.Net, ADO.Net, AJAX, JQuery, Web ServicesRDBMS: Oracle, MySQL, DB2, MS-SQL & MS Access.

Tools: Eclipse, Process Commander v5.x & v6.x, MySQL Workbench 6.3 CE, Visual Studio, Net Beans, Visio.

Operating Systems: Microsoft Windows (2000, 2012 R2, XP & 7), Unix and Linux.

PROFESSIONAL EXPERIENCE:

Confidential, Maryland

PEGA 508 Developer

ROLES AND RESPONSIBILITIES:

• Proficient with the complete Pega implementation cycle, including business process modeling, development and unit testing.
• Created the business process flows and flow actions in PRPC.
• Implemented customer service application as per 508 guidelines.
• Created 508 specific skin to implement customer service application.
• Created service request and coordinated with PEGA team to resolve them.
• Tested readability of the screen using jaws v18
• Worked with PEGA to resolve accessibility issues.
• Involved in creating activities, activity step methods, rule set and Decision rules.
• Designed and developed flows.
• Wrote custom JavaScript wherever required like custom alerts, warning messages etc., to improve accessibility.
• Created background jobs known as agents to send correspondence.
• Created operators, workgroup and workbaskets.
• Involved in implementing SOAP services and connector to integrate with External Service.
• Involved in creating activities, activity step methods, rule set and Decision rules.
• Involved in performing validations using PRPC.
• Defining Harness and section rules as a part of UI implementation.
• Monitoring exceptions from logs.
• Worked on clipboard and tracer tools extensively to trace defects.
• Worked on environment related issues like server down, folder access.
• Imported the zip to target environment by migrating the rules from one or more rule sets using product rule and product patch rule.

Environment: PEGA PRPC v7.2, Jaws Screen Reader v18, Windows 7, Java, Oracle 9i, Visio.

Confidential, NC, Charlotte

PEGA Developer

ROLES AND RESPONSIBILITIES:

• Developing User stories from end to end and peer reviews.
• Unit testing and demos to Product owners for early feedback.
• Created function alias to use in report definitions to fetch data.
• Developed User Interfaces, screen layouts using Harness, Sections.
• Created product patch and deployed into QA, UAT environments.
• Extensively used debugging tools like Tracer, Clipboard and Rules Inspector.
• Implementation of Decision tables, Decision Map-Values and Declarative expressions.
• Optimized several major Flows. Created sub flows to reduce number of connectors and shapes.
• Implemented skin for look and feel.
• Created properties and data models for the classes.
• Involved in customizing the look and feel of the application.
• Created Report Definitions for reporting purposes.
• Defined Obj-* activity methods to query the database.
• Involved in development of file listeners.
• Involved in delegating a rule to issues users.
• Created reusable rules with parameters.
• Created reports like work reports, assignments report and history reports.
• Developed Service Level Agreements as per requirement.
• Created HTML fragments for Custom portals.

Environment: Pega PRPC 6.1, CPM 6.x, Pega Survey, Pega DSM, Apache Tomcat, DB2

Confidential

Pega Developer

ROLES AND RESPONSIBILITIES:

• Analyze requirements at both high level and detail level and perform impact analyses of such on our applications.
• Participate in / perform of functional solutions based on gathered, and agreed to, business requirements.
• Provide effort estimates for tasks to be completed & work on to meet those estimates.
• Develop maintainable coding solutions based on written specifications, following industry best practices perform code reviews as necessary.
• Resolve issues related to such development.
• Take responsibility for unit testing for developed code, ensuring it passes all test scripts.
• Provide support to UAT cycle(s) - help lead issue prioritization / resolution in partnership with both QA and Business teams.
• Created new business rules for the requirements.
• Worked on case manager features, and content management.
• Designed high level class structure in Pega Rules Process Commander Performing analysis on the business requirements and development of high level and detailed system design
• Reviewing the code developed by peers and making them in compliance with Pega guardrails.
• Created XML rules to generate the requests to send to external systems. And developed parse XML rules to receive the response Involved in developing applications reports using list view and summary view.
• Created product and product patch rules to move the rules as well as data instances between different environments.
• Involved in Bug Fixing during UAT and PRO

Environment: PEGA PRPC v6.3, Windows XP, Java, Oracle 9i, Visio.

Confidential

Software Engineer

ROLES AND RESPONSIBILITIES:

• Consulting with internal business sponsors to define and document requirements and develop solutions to meet complex, high priority requirements
• Involved and participated writing the unit, integration and system test cases.
• Done performance tuning for the entire application and provided tuned reports to the manager.
• Prepare High level, and detailed level design documents for the use cases identified
• Extensively worked with Java, JDBC, Java Beans, Data Access Objects and JSP in application tier.
• Involved in developing presentation tier using AJAX, JSP and HTML.
• Involved in developing the stored procedures.
• Used JDBC Statements to call the stored procedures and Prepared Statements to perform dynamic SQL operations.
• Involved in developing Servlet Related Classes.
• Framework enhancements.
• Used AJAX for request response processing without reloading the complete page
• Implement and unit test the modules as per the design.
• Organize and Participate in technical collaboration meetings, status meetings, Inspection and Peer reviews.
• Assembling the objects using XML Metadata.
• Ensure that the system or sub-system meets Confidential ’s quality standards.
• Participated in Quality gate reviews for the two applications.
• Followed SLCM/ELSIF Process for project Execution.

Environment: Java, JSP/Servlets, Struts, spring, Hibernate, MQ, MS SQLServer & WebSphere