PROFESSIONAL SUMMARY:

• Intensely energetic, composed and organized PRPC developer with more than 8+ years IT experience, PEGA Rules Process Commander (PRPC), Java, J2EE and related technologies in various domains.
• Around 6 years of PRPC (Pega Rules Process Commander) experience as design developer and PRPC work flow experience as a Senior System Architect and 3+ experience as Java Developer.
• Complete proficient in Pega Implementation cycle. The Implementation cycle includes modeling of business process, PRPC tool installation, design, development, testing, and deployment.
• Good at using debugging and performance tools like Clipboard, Tracer, Performance Analyzer (PAL) and System Management Application (SMA).
• Extensive experience in gathering, documenting, and analyzing business needs and requirements and worked on several Project methodologies like Six Sigma, Waterfall, RUP, Scrum and Agile .
• Extensive experience with analysis, design, development, customization's and implementation of PRPC applications.
• Ensuring the quality procedures related to the project and following the Pega guardrails.
• Involved in Estimations for New releases.
• Experience on BIX, Extract rules
• As a core team member I have involved in many areas of PRPC which include Flows, Flow actions, Harnesses, Sections, Correspondence rules, Activities, Declarative rules, Integration Services.
• Experienced in different versions of PEGA PRPC like 6.1 SP2,6.2 SP2, 6.3, 7.1.9, 7.2
• Working knowledge on Pega CPM Framework .
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC (PEGA RULES Process Commander) and Java/J2EE based applications.
• Capability to translate complex business requirement into functional technical requirements using Pega Systems Smart BPM methodology and DCO tools.
• Designed also implemented all the Decision Rules, Declarative Rules, Validation Rules.
• Skills in developing Rich UI, SKINS, CSS, JSP’S and HTML to design the Screen Layouts.
• Knowledge in web development experience with J2EE components that includes EJB, Servlets, Jakarta STRUTS and JSP.
• Good amount of exposure to onsite and offshore model of project implementation
• Have good communication, presentation and documentation skills, an excellent team player works towards the growth of organization.
• Well adaptable to challenging environments, Strong work ethics and commitment to work will well serve to achieve Client’s objectives.

TECHNICAL SKILLS:

Operating Systems: Windows 10,8,7, 2003/2000/NT, UNIX, IOS

Languages: Java 2, C, C++, SQL, PL/SQL

Database: Oracle, MS - SQL Server, DB/2, MySQL, MDM, Mainframes

Tools: Eclipse, RAD, WSAD, XML Altova, Rational Rose, ANT script, Log4j

Web Technologies: EJB, JSP, J2EE, JMS, JNDI, SOAP, Servlets, HTML, CSS, JavaScript, XML, XSLT, WSDL, Struts, Hibernate, And Spring.

BPM: Pega PRPC v7.1, v6.2 SP1, SP2, v6.1, v5.5, v5.4, CPM HC, SPM HC, SD Frameworks, PEGA Rules Process Commander (PRPC) 5.x, 6.x, 7.1

Application Server: BEA Web Logic, IBM Web Sphere, JBoss, Apache Tomcat

Packages: MS Office (MS Access, MS Excel, MS PowerPoint, MS Word, MS Visio)

System Design: OOAD/UML, MS-Visio, Rational Rose, RUP, J2EE Patterns

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Sr. Pega Architect

Responsibilities:

• Communicated with PEGA support team in order to resolve technical issues which hot fix from PEGA systems.
• Integrated Pega with SOAP web services using Connectors/Services
• Performed n Unit Testing of the application and fixed bugs before migrating data instances and rule sets from development to UAT & Performance environment
• Worked on Troubleshooting and communicated with PEGA Support team in order to resolve technical issues which require hot fix from PEGA systems.
• Coordinated with the off shore working teams for providing business insight and resolved their functional and technical queries.
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Worked on requirement analysis, understanding the Pega architecture.
• Integrated with SFDC using IAC and Pega process extender for salesforce.com.
• Worked with Pega to provide hot fixes and workarounds for several browser compatibility issues and IAC session issues.
• Redesigned the Business Flows to fit Pega tool.
• Involved in interaction with the end users along with Business Analysts and the team members for better understanding of the business requirements.
• Involved in Use Case conception, Design and Elaboration.
• Strong skills in analysis, design, development, environment preparation, testing, implementation, maintenance and production support.
• Developed all the business rules for the PEGA implementation.
• Involved in requirement gathering, analysis, development and deployment of maintenance change requests for the PEGA based application.
• Used JDBC to establish database connectivity between the corporate user database and the application database.
• Created nightly agent for creation of operator ids in the application.
• Involved in monitoring of data stage & Autosys jobs and PEGA agents.
• Build the requirement and design documents.
• Analyzed and debug the defects.
• Performed Unit testing and Regression testing.
• Coordinated with the team members and made sure that the work is delivered by the deadline and ensure the quality of the work.

Environment: Pega Rules Process Commander 7.1,7.2, HTML, SOAP, XML, Web Sphere Application Server 6.0, J2EE, CSS, Java Script, TOAD, Quality Center, MS Visio, Oracle 11g.

Confidential, Boston, MA

Senior System Architect

Responsibilities:

• Worked with the Business Leads, and Business Analysts to define business requirements for designing and analyzed those requirements.
• Worked extensively with Agents, File Listeners and JMS MDB Listeners.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Worked on PRPC User Interface development - Sections, Harnesses, Flow Actions developing web-based UI’s using DHTML, Object-oriented JavaScript.
• Created Process flows and Properties based on the requirements.
• Prepared Role Based Access group for the Pega Workflow team and provided security based roles and privileges at operator level
• Customized and implemented default Flows, Flow actions and UI that are critical to the business
• Creation of search reports using Report Definition, List view and Summary view rules of PRPC.
• Coded various PRPC activities, flows, flow actions, assignments, SLA (Service Level Agreement), declarative rules.
• Followed Pega Guardrails in implementation of the application.
• Prototype and create business domain specific workflows with rule based decision logic
• Ensure that the business and technical architecture of the delivered solution related to Pega PRPC (Pega RULES Process Commander) matches customer requirements.
• Implementation of Declarative Processing features - Expressions, Constraints, On Change, Decision Rules like Decision Table, Decision Map.
• Involved in Migration and Deployment of system rules from Development to UAT.
• Estimation of Pega version upgrade from V 6.2 to V 7.X
• Development using PEGA Rules Process Commander v6.3 according to the Business Requirement.
• Responsible for code migrations from Development to UAT and production
• Participated in migration of Pega PRPC from 6.2 to 7.1
• Assist with planning and execution of unit, integration and user acceptance testing.
• Worked with Metadata Accelerator for consuming External Services, XSD and WSDL deployment.
• Assist and troubleshoot complex issues, work with application team and Vendor to resolve it.
• Facilitate knowledge transfer of PRPC functionality and application functionality
• Involved in debugging application using Pega Tracer tool, performance testing using PAL tool

Environment: PRPC 6.2/7.1.9, 7.2, SP2, MS Visio, HTML, XML, SQL Connectors, HTTP, SOAP Services, IBM DB2, Java, J2EE, CSS and Java Script, IBM Web Sphere Application Server 6.1/7, WSDL

Confidential, NYC, NY

Pega System Architect

Responsibilities:

• Involved in requirement gathering, analysis, development and deployment of maintenance change requests for the PEGA based application
• Implemented Single Sign on (SSO) User authentication using Siteminder in PEGA .
• Used JDBC to establish database connectivity between the corporate user database and the application database.
• Created nightly agent for creation of operator ids in the application.
• Involved in monitoring of data stage & Autosys jobs and PEGA agents .
• Involved in enabling Secured Socket Layer Mutual Authentication (SSL MA) in the application and the interfacing system to enable SOAP service calls .
• Played a key role in design of Mobile application that is similar to online application.
• Created Mobile specific rules and restructured the application to be used via a web browser or Mobile.
• Demoed key functionalities of Pega Mobile app along with customizations.
• Involved in Rule set allocation, Product Creation and Rule deployment activities.
• Involved in interacting with business to resolve day-to-day production issues.
• Involved in Development and Unit testing
• Involved in all change management related processes for scheduled and DML production move and coordinated with DBA & Middleware teams for deployment.
• Worked on Multivariate Circumstancing .
• Involved in the SOAP Service for the Service Request and WSDL deployment
• Worked on Analysis of sysout, logs and alert log files whenever this is a pronet alert in the system.
• Have experience in placing request to schedule jobs in Autosys and to use SSH Client for Ftp’ing the files to different server paths.
• Used Declare Triggers, Declare Index and Declare on Change rules to implement various business requirements.
• Implemented SLAs for business logic which needs to be triggered at various time intervals without manual intervention.
• Created DMLs for executing the scripts as part of updating the backend tables in production.
• Used System Management Application (SMA) to monitor various agents and listeners, to get stats on the rule information and to clear the rule cache and lookup list cache.
• Coordination with offshore team for change requests and production issues.
• Gathering inputs from the customer to fix the production issues.

Environment: Pega Rules Process Commander 6.1, Oracle 9i, HTML, SOAP, WSDL, XML, Service Case, Manager, CSS, Java Script, Quality Center, Share Point, MS Visio

Confidential, Tennessee

Pega System Architect

Responsibilities:

• Involved in the Elaboration phase with the Clients business team and captured the requirements using the DCO
• Involved in this project from the beginning of the Elaboration.
• Responsible for gathering, analyzing, and documenting business requirements; writing use cases (UML), functional and non-functional specifications based on information gathering sessions with business unit stakeholders and technical team members.
• Performed Requirement Analysis by gathering both functional and nonfunctional requirements based on interactions with the process owners & stake holders and document analysis, represented them in Requirements Traceability Matrix (RTM).
• Worked as analyst on claims transformation project using BPM tool Pega in Agile methodology.
• Created and maintained Narrative Use Cases (Business Use Cases, System Use Cases) and modelled Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Playing a major role as a PEGA Business Analyst in leading, assisting and identifying optimally defined process flows, use cases and requirements during Direct Capture of Objectives (DCO) sessions.
• Configuration of the Agents nodes and Batch nodes in prod environment
• Implemented the complete Flow in this project.
• Implemented the complete Integration level components and design.
• Proposed very good solutions in the design of the integration class structure.
• Designed and implemented the Organization (DB) core components.
• Involved in developing the reports and Business Logic.
• Implemented the Field Level Auditing
• Complete environment support in load testing environments.
• Used PLA for the exceptions and involved in performance tuning.
• Involved in analyzing the Integration layer performance using the Fiddler tool.

Environment: PRPC 6.2 SP2, Oracle 8i, MS-SQL Server, RAD, HTML, SOAP, XML, XSLT, Service Case Manager, CSS, ANT script, Java Script, SPM HC, Quality Center, Share Point, Log4j, MS Visio.

Confidential

Java/ Pega Developer

Responsibilities:

• Worked with the various business teams to gather business requirements, designed prototype of the system and presented to the business users/managers.
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC.
• Worked on CPM Specific rules like Rule-Pega-Intent-Task and Rule-Pega-Interaction-Driver.
• Extensively worked with the Member Interaction and Provider Interaction-Driver.
• Creation of HTML rules, Properties, Embedded Pages and Correspondences.
• Created Rules for Validation, Integration rules like Rule-Connect-SQL using methods.
• Involved in Bug Fixing Activities with System Architects.
• Expert in working with Connectors and Services
• Actively involved in the User Interface solutions for the clients
• Created agents which will run in the background to generate daily, weekly and monthly reports.
• Developed workflows while following company standards and guidelines.
• Defined activity steps and created methods in PRPC for the implementation of the Business logic.
• Involved in attaching SLA in assignments and created SLA activity depending upon the requirement of the project.
• Extensively used Clipboard and Tracer for debugging of processes developed.
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Designed the SQL connector to get data from the external database.
• Preparation and review of Unit Test Plan, Unit Testing, Test Results review and other quality related work.
• Creation of Declarative expressions for a value change on the properties.

Environment: PRPC 5.4, PEGA CPM HC 7.2, MS Visio, HTML, XML, Oracle 10g, Web Sphere .

Confidential

Java Developer

Responsibilities:

• Gathered, developed, and maintained various business requirements from initial phase to final implementation
• Assisted database designers by continuous involvement in transition from business data to database design.
• Designed rich user interface components in JSP technology and Client validations using JavaScript.
• Involved in the Implementation process of Struts pagination to display search results in pages.
• Mapped Form and Action Classes in Struts-config.xml.
• Coordinating with the business and QA team.
• Represented in team of UAT, Bug fixes and technical support.
• Troubleshooting & fixing defects.

Environment: Java, JSP, Servlets, JDBC, Struts, Hibernate, Java Script, Tomcat, CVS, UNIX, Eclipse, XML Oracle.