SUMMARY:

• Around 7 years' IT experience in Insurance, Health Care & Banking domain; 5 years' exposure in designing/ developing BPM applications using Pega Rules Process Commander
• Proficient in Pega Implementation life cycle which includes modelling of business process, PRPC tool installation, development, testing, and deployment.
• Expertise in flow design, interpretation of Flow shapes, Tickets, interpretation of complex flow shapes for business scenarios, Activities, Activity step methods, Class structure design, Decision types and Decision rules.
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Used parse XML and parse structured rules for services and connecters.
• Involved in design and development of Data Model, Class structure, Access Groups, Process flows, Activities and UI properties.
• Experience in implementation of various PRPC components like Decision Tables, Decision Maps, Declarative Expressions, and Indexes etc.
• Extensive expertise in developing User Interfaces, Screen Layouts using JSP's and HTML.
• Experience in developing and designing SOAP service and connectors and SOA in the PRPC application.
• Experience in the development of healthcare solutions using Pega PRPC, CPM HC and Smart Investigate Framework.
• Hands on expertise on transaction processing, Issuer/Acquirer Processing, Dispute and Chargeback Processing (Pega Smart Dispute Framework 6.2 SP1 and SD 7.x).
• Good experience of Pega Enterprise class structure, Data modelling, Federated Case Management, Case management using case designer, flows, correspondence, Agents, User interface, Pega Pulse and Integration.
• Strong expertisein Java/J2EE technologies, including JSP, Servlets, EJB, etc.
• Extensive experience with Oracle Database, PL/SQL, and Stored Procedures.
• Good experience of Declare Pages, Data Page, activities, data transform, Declarative rules, rule resolution, correspondence, System Settings, functions, libraries, Direct Web Access, SLA, Ticket, Services (REST, SOAP), Integration connectors like Connect - Http, Connect-Rest and Connect SOAP.
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and Java/ J2EE based applications.
• Good experience in Pega Authorization models and Situational Layer Design.
• Good experience of DCO sessions, Application Express and Application Accelerator tools.
• Have worked on Agile and Scrum Methodology, proficient in Pega troubleshooting and good knowledge in Pega Cloud development.

TECHNICAL SKILLS:

BPM Tools: Pega PRPC v5.x, v6.x, Pega v7.1

Pega Tools: SMA, PLA, PAL, Tracer, Clipboard etc.

Web Development: Java Script, HTTP, HTML, CSS, soapUI, Winscp, Net Beans, Putty, TOAD, QMF

RDBMS: Oracle (SQL, PL/SQL), SQL Server and MySQL, DB2

Operating Systems: UNIX, DOS, Windows 7/Vista

Java &J2EE: Core Java, JDBC, J2EE (Servlets, JSP, Java Mail API, EJB, JavaBeans, JDBC, JMS, XML, XPath, SAX, DOM, Mixins, JTA and Webservices) and Design patterns

Application servers: WebSphere 6.x, 7.x and JBoss4.0.x, Apache TomcatWebLogic Frameworks: Smart Investigate, Smart Dispute, CPM

Design Tools: Microsoft Visio Professional, Agile

PROFESSIONAL EXPERIENCE:

Confidential

Pega Consultant

Responsibilities:

• Detailed Understanding of interaction driver and intent tasks to create service items for an interaction.
• Involve in design and implement enterprise class structure, Data modelling, flows, case management, federated case management, draft flows, Declarative rules, Correspondence, User interface and integration.
• Responsible for creation of ruleset designing, class structure and rule-resolution designing.
• Involved in Design of class Structure, Properties, Activities, Flows and Service rules.
• Developed and unit tested specific modules with PegaRules Process Commander and Implemented the business rules on the basis of software requirements specifications (SRS) using PegaRules Process Commander.
• Implementation of activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Used Connector wizard and service accelerators wizard for creating SOAP services/connectors.
• Created Decision tables, Decision Maps and Declarative expressions.
• Involved in creating activities, activity step methods, when rules and decision rules.
• Prepared the User Interfaces (section, harness, and flow action), portal representation.
• Implementation and integration of multiple external systems with SOAP connectors.
• Testing and debugging using tracer and rules inspector.
• Involved in Creation of validation (property-validation, obj-validation) rules to implement business logic validation.
• Develop the class structure based on Pega best practices and guardrails.
• Used RDB-List, RDB-Open, and RDB-Save depending on the business rules in the project.
• End to end Integration testing of the application.
• Developed different services to support Service Oriented Architecture (SOA).

Environment: Pega PRPC v6.3, Oracle 10g, Java, WebSphere, Windows 7, MS Visio, HTML, XML, WILY, Tibco Services, PLA, FTP Client, Winscp, Putty, soapUI and QMF.

Confidential

Sr. Pega Consultant

Responsibilities:

• Interaction with Business Analysts to understand the business needs and requirements
• Implementation of PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints and Indexes etc.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic
• Created Declarative rules, flows, action flows, validation rules.
• Involved in Migration of environments From PRPC 6.2 to 7.1.
• Created Section, Layouts, New, Perform, Confirm and Review Harness for UI screens
• Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
• Developed Rules for validation and integration pertained to Rule-Connect- and Rule-Service.
• Coordinated implementation, Integration, UAT and also for bug fix and enhancement activities.
• Modified out of box reports and created new reports using List view and Summary view rules
• Worked on integrating PRPC with External Applications using Connect SOAP, Connect java and Connect SQL
• Created Correspondence rules and SLA
• Worked on creating Data-Admin-DB Name and connected External Database using the JDBC Connection pool
• Involved in the Soap Service for the Service Request and WSDL deployment.
• Monitoring Job logs as well as handled core production fixes.
• Taking care of Business Ad Hoc Requests to update the Production Data.
• Created product patch rules for the migration.
• Involved in Bug fixing, Unit testing and Performance testing using PAL
• Performed correspondence to intimate the customers about their offer status through email or fax messages.
• Involved in Change management aspects which include defining and implementing the procedures/ technologies to deal with changes in business environment.
• Involved in Upgrading PRPC Version V6.2 to V7.1 Process.

Environment: PRPC v6.2, v7.1 CPMHC, HTML, XML, SOAP, Java, J2EE, Java Script, Oracle 10g, Web Sphere 6.1, Windows, AIX 6.1.

Confidential

System Programmer

Responsibilities:

• Participated in DCO meetings which covered over 120 flows in capturing the requirements over 4 weeks.
• Created Discovery Map flows in capturing the requirements using Application Profiles and ran Application Accelerator to create FW, Implementation classes and initial set f rules.
• Provided designing, building, testing and debugging workflows based on business and technical requirements.
• Identifying potential problems, taking corrective measures and tracking risks to closure.
• Published different versions of Design documents whenever there is an update to the requirement by updating the use cases.
• Used SOAP UI in analyzing the Request and Response as part of Defect Analysis.
• Made extensive use of SOAP services wherein services were provided to JAVA interfaces and also making use of services built by TIBCO.
• Effectively designed both use case specifications and use case business flow diagrams for PEGA PRPC implementation.
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Used TMF and PMF frameworks to assign the Defects within the Development team.
• Involved in PRPC flow diagrams using Visio, interpretation of complex flow shapes for business scenarios.
• Analyzed the BRDs and published detailed designs.
• Implement workbaskets, email accounts for correspondence, work on creating routers.
• Provide technical design for application security like authentication, authorization, user session management, access roles and entitlements.
• Performing peer code reviews and following Pega Guardrails.
• Developed different services to support Service Oriented Architecture (SOA).

Environment: Windows XP, JAVA, J2EE, JSP, MS Visio, Mainframe, PEGA PRPC 6.2, Dream weaver, SQL, Business Objects, Erwin, HTML, XML, and Oracle 10g.

Confidential

Software Engineer

Responsibilities:

• Creation of rules for Validation and integration rules.
• Developed PRPC components - Decision tables & Maps, Declarative expressions, Constraints & Indexes
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Created PRPC flow diagrams using MS Visio, interpretation of complex flow shapes for business scenario
• Designed and Developed User Interface components like Harness, Section, Portal rules.
• Involved in integrating the application with Legacy systems using Connect-SOAP and Connect-SQL.
• Involved in designing and developing Intents for Interaction Manager
• Created Data models, Activities, Access groups and Access Roles. Created activities and defined Rule-Utility-Functions for common processing.
• Created Report Definitions for reporting purposes.
• Used RDB-list, RDB-open, and RDB-save depending on the business rules in the project.
• Involved in rules management & associated export & import tools (Rule set and Rule set Version).
• Created properties and data models for the classes.
• Prepared the User Interfaces (section, Flow action and harness), portal representation.
• Analyzed the log files and found the root cause for crashing the application server.
• Reused out of box reports and created new reports using List view and Summary view rules
• Created Correspondence rules and SLA.
• Created Data-Admin-DB Name and connected External Database using the JDBC Connection pool.
• Coordinated with offshore team and played a key role in understanding the requirements
• Involved in Bug fixing, Unit testing and Performance testing using PAL.

Environment: Pega PRPC v5.5, HTML, XML, SOAP, Java Script, Oracle 10g, Web Sphere 6.0, Windows XP.

Confidential

Associate Java/J2EE Engineer

Responsibilities:

• Developed the enterprise application using JSF framework.
• Used JSF for representing UI components and managing their state, handling events and input validation, converting values, defining page navigation, and supporting nternationalization and accessibility.
• Used JMS (IBM MQ series) layer to communicate with legacy system to validate the address.
• Developed the Common Utils to implement reusable code in the application.
• Used important features such as OGNL, the Value Stack, and the Application Context, automatic transfer and conversion of data between the HTTP and Java realms.
• Developed the Wildcard method action to implement Action layer.
• Created combined deployment descriptors using XML.
• Designed and developed UI using HTML, JSP and Struts where users have all the items listed for auctions.
• Wrote stored procedures using SQL for data retrieval from different tables.
• Worked extensively on bug fixes on the server side and made cosmetic changes on the UI side.
• Implemented business logics using Servlets and actively participated in deploying the application in WebSphere Server.
• Involved in Issue troubleshooting and fixing.
• Involved in coding POJO for implementing the business logic using Spring Framework.

Environment: Java 1.5, Servlets 2.1, JSP 2.0, Free Marker 2.0, JSF framework, Eclipse, RAD 7, WebSphere Application Server 6.1, Java Face lets, Advance Query Tool 8.x, MKS, TDD, Windows.