IT Director/Consultant Resume

SUMMARY:

Overall 15+ years of extensive IT experience in working with the clients, business teams and interfacing IT systems in requirements gathering, analysis, design, development, testing, project planning, tracking, working with various teams to close bug fixes, end - to-end project implementation, and personnel management of various strategic projects in the area of Business Process Management (BPM), Card Claims Management, Health Care Member Management & Billing and Telecommunications Billing, and Distributed Enterprise Applications.
Overall 4+ years of experience as a Pega Senior System Architect in designing, and developing with Business Rule Engine, Business Process Management processes using Pega Rules Process Commander (PRPC).
Extensive experience in integrating with PEGA and Legacy Applications. Experience in implementing integrations through SOAP web services (publishing as well as consuming external web services), RDC rules (working on external databases), JMS Listeners, File listeners, MQ listeners.
Experience in designing, developing and managing Workflows, Class structures design, Security based on role and privileges, User Interface(UI), creating various Flow actions, tickets, flows for complex business scenarios, SLA, Declarative Rules, Activities, Decision maps and Decision rules.
Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
Extensively used Oracle DDL, DML, PL/SQL to build Oracle Packages, stored procedures, functions, triggers, Views and Materialized views for processing data.
Experience using SQL*Loader, writing PL/SQL procedures to facilitate data import/export from staging tables to production tables. Experience in UNIX SHELL Scripting, Awk, SED and PERL programming,
Have always implemented independent thinking and have applied principle, theories and concepts to business solutions. I have delivered the projects from scratch and made them extremely successful to organization
As a Senior System Architect, Technical supervisor and Lead, experienced in collaborating, coordinating, negotiating and motivating the team members from different geographic locations, interfacing systems team members, and vendors in support of timeline and IT project deliverables. I have always used software development life cycle in delivering the projects.
I am specialist in facilitating war rooms and SWAT teams in bringing technical issues (involving multiple teams) to closure. I have very good experience with root causes and post mortem analysis and designing the corrective plans.
Excellent knowledge in Information security: onsite-offshore data security issues, data masking, risk mitigation, cryptography and security mechanisms, Business Impact Analysis (BIA), Disaster recovery and Business Continuity Planning (BCP).
Lead multiple projects at the same time with quality and standards, with time and budget in control.
Strong teamwork, communication, leadership and organizational skills.
Excellent written, presentation, and listening skills; an ability to communicate effectively with both internal teams and external customers at various level of management.

TECHNICAL SKILLS:

BPM: Pega Rules Process Commander (PRPC) V5.1, V5.4, V5.5, V6.1 SP2, V6.2 SP2

Frameworks: CPM 6.02, CPM-HC 7.04 SP2, PMF, Smart Dispute

Languages: C, C#, C++, Pro*C, ASP.NET, PL/SQL, ESQL, Shell Scripting, Perl, Sed, Awk, Java script

Applications: Kenan/BP Arbor Billing 10.1

Databases: Oracle, Sybase, SQL Server, MS Access

Platforms: Biztalk, .NET

Web Interfaces: XML, HTML, ASP, CSS, Servlets, JSP, XSL, WSDL, SOAP services

Tools: SQL * Plus, TOAD, dbx, make

Operating Systems: Sun Solaris, DEC-UX, SGI, HP-UX, MS-DOS, Windows, AIX

Application Servers: WebLogic, Web Sphere, TOMCAT

Domain: HealthCare member management and billing, Card Claim (Fraud & Non Fraud) management, Telecommunications, Stock Exchange

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