PROFESSIONAL SUMMARY:

• 6+ years of IT Experience,Pega PRPC BPM tool, Java/J2EE and related technologies in financial, Insurance, Banking and Healthcare domains.
• Experience in writing, debugging, creating flowcharts, coding, and documenting programs and with Business Rule Engine, Business Process Management process for Pega Rules Process Commander (PRPC).
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC (PegaRULES Process Commander) and Java/J2EE based applications.
• Designed Object Model (Class Diagrams), Functional Model (Use Cases, Sequence Diagrams) for software applications using UML with Rational Rose
• Experience in Eclipse, IBM Web Sphere, BEA Web Logic, Apache Tomcat and knowledge on EAI Tools like Web methods.
• Involved in complete Software Development Life Cycle (SDLC) starting from requirements gathering and performed Object - oriented analysis and design using UML. Knowledge of RUP and Agile/Scrum development and delivery models.
• Strong Analytical, Problem Solving, Debugging and Interpersonal skills with excellent understanding of system development metrics, techniques and tools.
• Made extensive use of Connectors and Services in PRPC to integrate with the external systems.
• Good experienced Developer for defining class structure and hierarchy based on PEGA best practices and guardrails, security based on role and privileges, configuring agents.
• Well versed with Flow Actions, Agents, SLA, Correspondence, PRPC Security, Reports, Listeners (File, MQ).
• Highly organized with ability to manage multiple projects and meet deadlines.
• Inherit the Inherit Smart Dispute flows and customize them per Business needs .
• Expert in PRPC construction and debugging tools such as Tracer utility, Clipboard, Application accelerators and Expression builders.
• Used new PRPC's features like Data pages to auto populate the external database details, Data transform and many others new features.
• Experience in implementing Agents and Case Management.
• Ability to work independently with minimum supervision as well as a group member.
• Experience in troubleshooting & performance tuning of PRPC applications utilizing Clipboard, Tracer and Performance Analyzer (PAL) for performance analysis and Preflight to check application Guardrails Compliance, Live UI, Log Analysis/Log Analyzer.
• Experience in developing applications using Service Oriented Architecture (SOA) and Web Services.
• Excellent communication, interpersonal analytical, problem solving, fast learner, oral and written skills.

TECHNICAL SKILLS:

BPM Product: PEGA Rules Process Commander (PRPC) 5.x, 6.x, 7.1

PRPC Skill Set: User Interface, SOAP Services, MQ Listener, SQL and SOAP Connectors, Security, Class Design and Flow Rules.

Methodologies: Waterfall, Agile/Scrum

Version Control: SVN, Clear case, Git, Git Hub

Modeling: Microsoft Visio 2003/2005 Professional, UML

Programming Languages: JAVA/J2EE, C, C++, SQL, PL/SQL, C#.

Markup Scripting Languages: SOAP, JSP, XML, XSL, HTML, CSS, JavaScript

J2EE Technologies: EJB2.0, Servlets, JSP, JDBC,JMS, JNDI

Databases: DB2, SQL Server, My SQL, Oracle 9i/10g/11g, MS Access

Application Web Servers: Apache Tomcat 6.0, Web logic 8.1/9.2, Web sphere 6.0

Operating Systems: Windows 7,Windows 98/NT/2000/2003/XP, UNIX

Business Verticalscase: Financial Services, Healthcare, Insurance

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Senior Pega Developer

Responsibilities:

• Provide technical input for creation of Business Requirement Documents
• Created Application profile and executed Application Accelerator using Pega DCO tools and assisted in creating use cases and HLD documentation.
• Participated in creation of application specific Class structure and Rule set structure.
• Created Draft Flows, mockup screens in Pega for business demo and LLD documentation.
• Involved in technical discussions related to integration with external applications.
• Developed business rules in PPFN Pega application to identify PPFN eligible loans using activities, decision rules.
• Developed application specific integration tasks to intake loan and case details for bankruptcy cases from iSeriesusing MQ.
• Exposure in Configuration of Agents, Service and parse rules to intake data from iSeries, receive and process feedback on PPFNs received from attorneys using LPS application.
• Responsible for creation and updates of activities, flows, workbaskets to intake PPFN eligible cases, create cases and assign for BAC user review in case of exception as per business requirements.
• Responsible to create eForm file, eForm map rules to generate PDF of the PPFN work object and refer the PDF to attorney.
• Created the flows and UI - flow actions, section, harness and controls to allow BAC user to perform different tasks of including/excluding a fee on PPFN, approve or stop a PPFN, Create a manual PPFNs etc.
• Attended Status calls with Business, Technical and Infra structure Teams to discuss and update project status.
• Extensively used Pega Clipboard and Tracer for debugging of processes developed.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules.

Environment: Pega PRPC V6.2, Web Sphere, MS Visio 2007, Oracle 11g.

Confidential, Plainsboro Township, NJ

Sr.PEGA Developer

Responsibilities:

• Worked with Business Partners, Business Analysts and the management team in analyzing and understanding the requirements.
• Involved in designing the Technical Design Documents for the Workflow development process and Technical specifications
• Develop new, and rewrite current, workflow configurations to maximize production and operating efficiency.
• Based on old application flow, develop a new stages base flow for case management application.
• Created high level Class Structure in PRPC.
• Created Activities for implementing core Business logic.
• Used CPM to apply business rules from the service environment to streamline the information presented to the Customer service Professionals.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes for BPM specific workflows.
• Prepared Role Based Access group for the Pega Workflow team and provided security based roles and privileges at operator level.
• Creation of Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigning to Operators.
• Developed SOAP Services to provide service to external systems.
• Implementation of Decision tables, Decision Maps and Declare pages, Declarative expressions, Constraints and Indexes.
• Creation of search reports using List view, Summary view rules of PRPC.
• Involved extensively on the migration and deployment of the application rules from Dev to QA, UAT and Production environments.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega systems.

Environment: Pega Rules Process Commander 7.1,7.2, HTML, SOAP, XML, Web Sphere Application Server 6.0, J2EE, CSS, Java Script, TOAD, Quality Center, MS Visio,Oracle 11g.

Confidential, New York, NY

PEGA Developer

Responsibilities:

• Designing the application as per the requirements considering the Pega Guardrails
• Involved in business discussions and finding solutions
• Involve in creating High Level Class Structure.
• Involved in creating Application rules, Access groups.
• Designed and developed Business rules using D-Rules ( Decision Tables, Decision Trees, Declare expressions and When rules)
• Created reusable Data classes.
• Created Email Account rules for sending notifications.
• Developed Integration rules using Rule-Connect-SOAP for ECM indexing
• Implemented activities that sends an e-mail to CCP as well as attach the e-mail to the work objects.

Environment: PEGA V 6.2 SP2, Pega CPM, Microsoft Visio 2003, HTML, JavaScript, DB2 UDB, Quality Centre.

Confidential, Milton, GA

PEGA Developer

Responsibilities:

• Define requirements for new applications and customization adhering to MasterCard standards,processes and best practices.
• Implemented Agile / Scrum Methodology and participated in development & conversion of business requirements into Jira stories and analyzed that with team to make sure development is according to business need
• Review process design and reusable component development.
• Design & Development of the Business Process Management (BPM) components which includes PRPC Flows, Business Rules for MasaterCard Next Gen application flow
• Involved in design and development of Data Model, Complex Process flows, Activities, Functions and User Interface (UI) Rules.
• Design and development of Harness rules,Section rules and Layouts
• Created Activities and steps for implementing Core Business Logic.
• Design and development of Report Rules,Technical Rules and Security Rules
• Implementation of Decision tables, Decision Maps and Declarative expressions
• Created Gadget and HTML Fragment rules for custom portals
• Designed custom User and Manager Portals
• Created rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list and SLA rules to assignments & work objects for time-constrained processing of assignments and work objects
• Worked with DBA on improving the response times of the various queries, and the overall performance of the system
• Worked with Declare Indexes,Agents and Listeners
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging
• Worked extensively in designing application security which involves setting up Access groups,Access Roles,Operators,Application ID,Org Divisions, Org Units and Work groups
• Code Reviews and Peer reviews
• Involved in Bug fixes and Unit testing

Environment: PEGA PRPCV6.1,Jira,Oracle, IBM WebSphere, Windows 7,Toad JAVA, MS Visio, SQL, HTML, CSS, XML.