PROFESSIONAL SUMMARY:

• 7+ years of IT experience including 5years in PEGA PRPC and 1 year using J2EE in Client/Server and distributed Application development.
• Extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and Java/J2EE based applications.
• Good Exposure in Insurance, Financial, Banking and HealthCare domains.
• Good exposure of PEGA design, architecture and delivery of PRPC based applications
• Having strong Knowledge in UNIX platform
• Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment.
• Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).
• Developed High Level Class structure and Developed Workflows in Pega PRPC.
• Experience in code packaging and deployments in PEGA
• Experience in creating process flows and automating the steps involved.
• Good knowledge in all administrative concepts and User provisioning in PEGA.
• Good exposure in all interface protocols and experience in PEGA Connectors and Services.
• Experience in Oracle Database, Developed SQL Scripts, Stored Procedures, functions and packages.
• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Worked on various development environments like IBM Websphere, BEA Weblogic, Web services, Ant Deployments, CVS and frameworks like Struts and JUnit.
• Involved in all stages of software development cycle, thorough with software methodologies like RUP and Agile.
• Self - motivated and has ability to work both independently and in a team environment.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagrams, Deployment Diagrams and Sequence Diagram, sub systems.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC).
• Created Mandatory and Situational document specialization for documents uploaded to Documentum.

TECHNICAL SKILLS:

Languages & Tools: PRPC 5.x, 6.x,7.X, CPM, J2EE, Web Services (SOAP), JDBC,UML,C,C++

Web/Application Servers: Web Logic, IIS, Web Sphere, Apache Tomcat.

Databases: Oracle, DB2, MS-Access, SQL Server.

Design Tools: Microsoft Visio 2003/2005 Professional, UML, MVC.

BPM: PRPC Pega Rules Process Commander.

Verticals: Banking, Insurance, Financial and Pharmaceuticals

Operating Systems: Windows, NT, Windows 98/XP/2000, Vista, Unix, Linux.

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix AZ

PEGA Developer

Responsibilities:

• Provide technical input for creation of Business Requirement Documents
• Created Application profile and executed Application Accelerator using Pega DCO tools and assisted in creating use cases and HLD documentation.
• Participated in creation of application specific Class structure and Rule set structure.
• Created Draft Flows, mockup screens in Pega for business demo and LLD documentation.
• Involved in technical discussions related to integration with external applications.
• Developed business rules in PPFN Pega application to identify PPFN eligible loans using activities, decision rules.
• Developed application specific integration tasks to intake loan and case details for bankruptcy cases from iSeries using MQ.
• Exposure in Configuration of Agents, JMS MDB listeners, Service and parse rules to intake data from iSeries, receive and process feedback on PPFNs received from attorneys using LPS application.
• Responsible for creation and updates of activities, flows, workbaskets to intake PPFN eligible cases, create cases and assign for BAC user review in case of exception as per business requirements.
• Responsible to create eForm file, eForm map rules to generate PDF of the PPFN work object and refer the PDF to attorney.
• Created the flows and UI - flow actions, section, harness and controls to allow BAC user to perform different tasks of including/excluding a fee on PPFN, approve or stop a PPFN, Create a manual PPFNs etc;
• Attended Status calls with Business, Technical and Infra structure Teams to discuss and update project status.
• Extensively used Pega Clipboard and Tracer for debugging of processes developed.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules.

Confidential, Sioux falls, SD

PEGA Developer

Responsibilities:

• Created High Level Class structure, Workflows and Rule sets in Pega PRPC
• Involved in design and development of critical enhancements and mandates.
• Involved in support and defect fixing in production environment.
• Involved in analyzing the root cause and debugging the issues to fix the defects.
• Involved in unit testing and peer review of fixes.
• Implemented critical work flows part of day to day business operations the workflows are crucial to success of the system, especially considering the volume.
• Enchantments of the Existing Flows and Activities According to the Business Requirements
• Implemented activities, methods and error handling.
• Created Correspondence rules and SLA
• Worked with Clip board and Tracer for troubleshooting the issues.
• Created Rules for Validation, Integration rules like Rule-Connect-SQL using methods like RDB save, RDB Open, RDB list, Creation of Work Objects, assigned to Operators.
• Created Enterprise framework for credit and debit card dispute and chargeback processing
• Importing XSD’s and WSDL’s to develop connectors to communicate with external systems from business process.
• Created XML rules to generate the requests to send to external systems. And also developed parse XML rules to receive the response Involved in developing applications reports using list view and summary view.
• Coordinated with offshore team and played a key role in understanding the requirements
• Involved in the Soap Service for the Service Request and WSDL deployment
• Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
• Involved in Web services design to integrate with Visa Resolve Online (VROL) RTSI interface
• Worked on different Line of Business like Credit, Debit and Prepaid card related functionality.
• Involved in L3 production support for Pega 5.4/6.2
• Involved in upgrading the application from Pega 6.2 environment into Pega 7
• Good knowledge in standard PRPC Case Management capabilities.
• Develop knowledge on implementing high quality Case Management solutions with PRPC.
• Good knowledge in Reusability and Specialization in PRPC Case Management solutions

Confidential, Pasadena, CA

PEGA Developer

Responsibilities:

• Worked with line of business to evolve existing production processes to comply with new government and corporate regulations.
• Developed all the business rules for the Pega implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in integrating the CPMHC with other PRPC applications.
• Involved in developing UI Screens, activities, and correspondence.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document.
• Provided technical insight and direction on project initiatives from Pega expertise perspective
• Designed and developed the User interface for the application by creating the harness and section rules
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Participated in the requirements gathering and analysis with the business users.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.

Environment: PEGA PRPC 5.5sp1, CPMHC, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA,MS Visio.

Confidential

Pega/PRPC Developer

Responsibilities:

• Involved in use case conception, design and elaboration.
• Developed all the business rules for the Pega implementation.
• Designed Class Structures, Workflows and Rule sets for case creation, case assignment and case resolve.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Involved in testing and Bug Fixing Activities.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Worked on DB mapping, remote db connection, and other DB related operations.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Created Decision Rules and Declarative Expressions as per the requirements Worked on the UI components, Class Hierarchy, Declare Expressions and decision Rules.
• Involved in Change Management aspects including defining and implementing procedures/technologies to deal with changes in business environment.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.

Environment: Pega Rules process Commander 5.4, MS Visio 2003, Visual Basic, Java, J2EE, VB Script, SQL, HTML, XML, and Oracle 10g,Rose (UML), SQL, Oracle 9i, Web Logic 7.0.

Confidential

Java/J2EE Developer

Responsibilities:

• Involved in complete life cycle of software development including designing, developing, testing, and deployment of application.
• Developed Session Beans for JSP clients.
• J2EE Architecture was a combination of Apache Struts implementing MVC model.
• Involved in design and development of three-tier architecture.
• Developed Use Case Diagrams and Class Diagrams using Rational Rose.
• Developed the user interfaces using JSP embedded with JSTL based on MVC architecture.
• ANT script is used to create WAR and EAR files.
• Created Java Servlets and other classes deployed as EAR file, connecting to SQL server database using JDBC.
• Developed the business logic using Java Beans and Session Beans.
• Developed a tool to retrieve and send data to third party service provider. This feature was implemented using XML, SOAP.
• Developed Event Logging & Error Reporting application using Servlets .
• Built customer tag handlers and description library.
• Developed view pages and Java Beans (JSP, Java Beans, HTML, SQL) .
• Developed system to access to legacy system database (JDBC) .
• Developed remote accessing to customers requirements.
• Modeled EJBs and other classes using Rational Rose.
• Designed data flow system, divided data flow to modules, defined function and interface.
• Designed database RE diagrams tables, data constrains, triggers, stored procedures and functions (MS SQL Server, SQL).
• Developed procedures and functions, user interfaces and error handles for bookkeeping and RMB transaction modules (SQL), writing user manual and training users.

Environment: JDBC, JSP, XML, Oracle 10g Schema 1.0, XSLT 1.0, XSL, Spring Framework, SOA, MQ Series, JSF, Hibernate, WebLogic 6.0, Oracle 8i, J2EE(Servlets, JSP, JDBC, JDK1.2. Struts, WAS 5.0, WSAD 5.1, ANT.)