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It System Analyst Resume

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Winston-salem, NC

OBJECTIVE:

To obtain a position in Information Technology. As an Information technology professional I am capable of managing projects from implementation to completion with remarkable deadline sensitivity. Over 9 years of IT tech and support, with strong analytical skills combined with object - oriented programming techniques. Team player through complete project cycles, testing and final implementation. Excellent communication skills in English and Cambodian.

TECHNICAL SKILLS:

Languages: Cobol, Java, Visual Basic, C++, SQL, HTML, CSS, A+, AS/400, QBasic,ASP.Net with C# code-behind, BASIC, Cold Fusion, UML, RPGLE, XML, PHP

Database: MySQL and Microsoft SQL Server, ODBC

Platforms: Microsoft Windows (98, 2000, Server, XP, Vista, 7), MS Active Directory

Other: Microsoft Office, Microsoft Visual Studio 2010, JGrasp, Eclipse, Adobe Dreamweaver CS4

PROFESSIONAL EXPERIENCE:

IT System Analyst

Confidential,Winston-Salem,NC

Responsibilities:
  • Perform analytical, technical and administrative work in the planning, design, installation, testing and operation of clients’ systems on various platforms.
  • Install and maintains new and existing hardware and software
  • Train Clients in use of equipment and software
  • Provides in-house data and technical support and serves as a key resource for client information, Confidential system information, hardware information and resolution of Confidential system-related issues for both internal and external clients.
  • The incumbent is accountable for developing an effective installation plan, implementing that plan and delivering a product that meets or exceeds Confidential client satisfaction standards.

IT / Administrator

Confidential,Greensboro, NC

Responsibilities:
  • Maintain equipment at store level
  • Ensure data integrity and transfers
  • Assistance in dispatch between stores and contractors
  • Troubleshoot end users equipment
  • Maintain and ensure data integrity in IBM controllers and scales
  • Remote access and setup of new IT store equipment
  • Maintain installation of Point of Sale equipment
  • Write up documentation on procedures for new equipment

Office Manager/IT Administrator

Confidential,Greensboro, NC

Responsibilities:
  • Oversee 10 employees
  • Audits/monitors daily reports from Administrators
  • Performs administrative duties such as composing correspondence and preparing and distributing copies. May manage various administrative projects.
  • Inventory Management, Inbound/Outbound shipments, Payroll assistance
  • IT help desk and support, remote access through TeamViewer and phone support
  • Follow-up on ticket issues to ensure issue has been resolved
  • MS active directory; create users/groups; assign/monopolize user/group rights
  • Install/Maintain end-user work environment (hardware and software)
  • Trouble-shoot pc, network, printers and servers
  • Trouble-shoot windows OS (windows 98, XP, server2000, Vista, 7)
  • Daily Image/backup computer hard drives
  • Clone hard drives
  • Network/Computer maintenance and repair
  • Maintain database implement Java applications for internal functions
  • 5 month contract developing website for client using asp.Net with C# code behind
  • Responsible for designing and implementing system modules using C#.NET and Visual Studio Debugging and testing of developed modules and scripts Participate in evaluation and testing of new tools and technologies
  • Designed many different modules including data parsing

IT Administrator

Confidential,Kernersville, NC

Responsibilities:
  • IT help desk and support for all clinical locations
  • Maintain end-user work environment
  • Install/troubleshoot pc, network, printers and servers
  • Image/backup computer hard drives
  • Build and maintain network between office locations
  • Build and maintain clientele database
  • Code/Test application software
  • Management of database and related objects in the areas of database security, availability, recoverability and performance
  • Trouble shoot computers
  • Image/backup hard drives
  • Build/Repair computers, laptops and peripherals
  • Part of a team that build GTCC-IT.org site and applications

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