SUMMARY:

• Over 9+ years overall and 5 years of experience involving many aspects of Software Development Life Cycle (SDLC) such as requirement analysis, design, development, Unit testing, implementation & post go - live support of Projects in SalesForce.com and other technologies.
• Extensive experience in Salesforce configuring Salesforce using declarative framework like User Interface, Page Layouts, Tabs, Validation Rules, Reports.
• Knowledge of security Setup and data model in Salesforce by creating Roles, Profiles, Hierarchies, workflows, approval processes, Custom fields, Custom objects and sharing settings.’
• In-depth understanding of Cloud computing services SAAS, PAAS, IAAS applications including CRM business process like SFA (Salesforce Automation) dealing with Customer Acquisition and customer retention and good experience in working with various SFDC implementations covering Sales cloud and Service cloud.
• Experience in Bulk Data Migration from Traditional Applications to Salesforce using Apex Data Loader Utility. Also, experience in Lightning Component and Lightning App Builder.
• Proficient in creating Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Hands on development experience in creating Lightning Applications on Salesforce1.
• Managed bulk orders and produced quick document of price quote using Apttus.
• Worked with Apttus support team on DocuSign & Pricing requirements. Experience on managing Apttus managed packages & Apttus managed tools.
• Good Understanding on Contract Life Cycle Management as well as Apttus CPQ where it helps you to configure the price and quote deals.
• Experience in integration with the third party systems using force.com Web Services API, SOAP, REST and good experience in employing salesforce AppExchange applications.
• Expertise in designing various Web pages in Visualforce for capturing various customer enquiries and implemented logic for migrating cases to different queries based on the type of customer enquiry.
• Experience in managing sandboxes and promoting changes to prod using different tools such as change sets, Force.com IDE, Workbench, Force.com migration tool.
• Committed to excellence, self-motivator, quick-learner, diligent, team-player, and a prudent developer with strong problem-solving skills and communication skills.
• Analyzed data and generated Reports, created Dashboards to provide statistical view to management.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Apex, Apex Triggers, SOQL, SOSL, Apex Classes/ Controllers, Visualforce Pages/Components, Apex Web Services, Workflow & Approvals, Case Management, Custom Objects, Dashboards.

Salesforce Tools: Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, Force.com Excel Connector.

Languages & Technologies: Apex, C, SQL, HTML, XML, JSON, CSS, AJAX,JQUERY, AngularJS, ReactJS, NodeJS

Scripting Languages: Java Script.

IDEs and Editors: Eclipse, Notepad++, Sonar

Operating Systems: Windows 7/8/8.1/10, Mac OS, Linux

Databases: My SQL

PROFESSIONAL EXPERIENCE:

Confidential, Exton, PA

SalesForce Developer/Administrator

Responsibilities:

• Analyzed customer requirements and translating them into a technical reality that is extendable and maintainable by communicating with Business users.
• Ensured governance, compliance by interpreting, executing and recommending modifications to the process.
• Worked on major enhancements to the Client’s Sales processes in Salesforce.
• Provided post implementation support and made changed by adhering to the client’s policies and industry regulations.
• Lightning Experience - Formatting and migrating user data into LE, Implemented Salesforce Lightning Components for small set of users within the organization.
• Created multiple Lightning Components, added CSS and Design Parameters from LDS Lightning Design System) that makes the Lightning component look and feel better.
• Built customized Lightning components replacing the existing ones; using JavaScript n the client side and Apex on the server side.
• Worked on Integration of Salesforce and Apttus contract management and Royalty.
• Worked on Echo-sign email templates using Apttus X-author for word & used Apttus migration manager tool for migrating the templates from one org to another org.
• Worked on Setting up Apttus Approval Processes.
• Implemented integrations with Apttus CPQ and streamlined the cash to Quote billing process.
• Experience with Apttus CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash.
• Experience with Quote Creation and Quote Approval Process Integrated Doc sign composer and Apttus contracts for submission by agents.
• Experience in Implementing Sales Cloud and Quote (CPQ) with Apttus and Setting up the Products and Pricing related to Quotes and Quote Line Items.
• Configured, price and quote deals accurately, quickly, and easily with Apttus CPQ. Handled simple to highly complex product & pricing configurations across all sales channels.
• Experienced with Oracle CPQ (Configure-Price-Quote), for creating Quote proposals.
• Implemented CPQ System to improve user experience in the Quoting process using Salesforce.
• Worked on CPQ project to handling issues on ongoing project.
• Proactively involved in team discussions and group meetings, gain the knowledge over Salesforce CPQ and implemented CPQ.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
• Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.
• Replaced all the JavaScript buttons with Quick Actions or Lightning Components in Lightning.
• Have done POC on using External ID for Data Upserting using Data Loader.
• Created workflow rules and assigned related tasks, email alerts, field updates as per the business scenario.
• Created technical and functional documentation and involved in creating support procedure documents.
• Configured user accounts, roles, profiles, sharing settings by implementing role hierarchies to provide shared access among various users.
• Also worked on newly introduced interface Lightning Experience.
• Experience in Salesforce Lightning - upgrade, migration, setup, and development. Worked on Lightening Experience, Lightening Connect and Lightening Component.
• Configured and tracked user licenses for app exchange packages and maintained configurations of an AppExchange app.

Confidential, Rochester, MN

SalesForce Developer

Responsibilities:

• Maintained consistency between territory management application and SFDC accounts and leads, ensuring all sales people are assigned the correct accounts and leads.
• Configured Custom objects, tabs and deployed Approval Processes Workflows, Validation rules and sharing rules to meet the requirements of the application.
• Used Force.com developer toolkit including Apex classes, Apex Triggers, Components, Controller Classes and Visual force to develop custom business logic.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
• Created Page layouts, Search layout to organize fields, related lists, custom links and other components in various record pages.
• Monitored custom reports for sales manager and executives.
• Designed Field mapping document for various objects like Accounts, Contacts, Tasks, Opportunity and Lead.
• Implemented Chatter, Chatter desktop developed public and private groups.
• Created Workflows, Approval processes, Validation rules and sharing rules.
• Setup Marketing Campaigns, Campaign Hierarchies, Lead Queries, Assignment rules, Web-to-Lead and Auto-Response rules.
• Deployed changes using Force.com IDE, Force.com Migration Tool and Change sets.
• Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Confidential, Wilmington, DE

SFDC Administrator / Developer

Responsibilities:

• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Customized Company Profile, Page layouts, record types, Security & Access Controls and Communication Templates as per the organization requirements.
• Integrated the API and Web Services for extracting the data from external systems to display in the pages of Salesforce.com using the SOAP and REST services.
• Developed and Deployed Apex Triggers, Apex Classes and Test Methods to facilitate details capturing and updating on leads, prospects and contacts.
• Created test scenarios on Sandbox environment and used Force.com component development wizard.
• Developed several custom reports to better assist managers and report folders to provide report accessibility to appropriate personnel.
• Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.
• Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.
• Created new case records automatically by enabling triggers to process incoming service e-mail requests from customers.

Confidential, Mahwah, NJ

SFDC Administrator / Developer

Responsibilities:

• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Components and Controllers.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports using salesforce.com platform.
• Created and used Email templates in HTML and Visual Force.
• Used Conga Composer to generate dynamic reports.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization.
• Worked in Data Migration from Traditional Applications to Sales Force Using Data Loader.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Exported data using data loader to help organizations need to convert from salesforce to e-CRM
• Worked with Security Controls like sharing settings, field accessibility and data accessibility to restrict data access.
• Monitored secured networks and reset user passwords and security tokens for accessing salesforce application.
• Employed Conga Merge application for multiple format document generation when leasing contract is created.

Confidential

SQL Developer/Java Developer

Responsibilities:

• Worked with functional leads to discuss business specifications and transformed them in to technical requirements.
• Assisted in developing the technology proposal document required for the system.
• Created user interfaces for the presentation layer using JSP, HTML, DHTML and JavaScript.
• Developed JSP custom tags required for the presentation layer.
• Developed business components in the rules engine. XML based configuration is provided to configure rules engine dynamically on the run time.
• Worked with the database team to analyze the data from development perspective.
• Developed SQL scripts to create database tables, synonyms, sequences, users, roles and granted privileges to the users.
• Developed various Procedures, function packages and triggers to Extract, transform and load the data from various source files to target database.
• Assisted the salesforce team for migrating data from SQL to SFDC.

Confidential

Java Developer

Responsibilities:

• Developed java Component that reads a flat file and creates a generalized xml file.
• Validated the generated xml file against a DTD that contains parsing rules and protocols.
• Developed Extensible Style Sheet (XSLT) files that contain transformation rules for client specific xml files.
• Developed java component that uses JDOM to parse an xml document and transforms it to another xml document.
• Developed XML Schemas Definitions for loan applications for various banks using XML Spy.
• Verified XML Schemas using XML Spy for well formness and validity.
• Developed Java beans to populate XML files. Involved in fixing the bugs within the application.
• Extensive Java coding experience in developing Java classes.
• Worked extensively on the UI using HTML, JSP, CSS and JavaScript.
• Developed and executed unit test plans and integration test plans.
• Involved in the coding of Action Form classes for capturing data from the client and also in the coding of Action class for processing specific requests
• Implemented Adapter Design Pattern.
• Responsible for requirement gathering for the different test scenarios.
• Involved in the performance tuning of SQL queries.
• Involved in the Code Reviews.
• Developed test cases using test driven development.
• Prepared test reports of the bug status and reviewed the bug fixing strategies.
• Involved in the Integration testing.