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Technical Support Specialist Resume

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SUMMARY:

To obtain an internship, co - op, or entry-level position and to gain a professional experience where I can utilize my education, knowledge, and skills in software development.

RELEVANT SKILLS:

Languages: Java, C++, XHTML, Visual Basic, SQL, PHP, Python, JavaScript, .NET

Automation Tools: QTP/UFT, Selenium IDE, Selenium WebDriver, Cucumber

Database Technologies: Oracle, My-SQL, Apache,WAMP Server, phpMyAdmin

Operating Systems: Windows, Linux, MAC

WORK EXPERIENCE:

Confidential

Technical Support Specialist

Responsibilities:

  • Performed troubleshooting of personal computers and peripheral equipment, identifying problems and providing solutions
  • Installed Windows NT workstation operating system and configured for TCP/IP network, including DHCP, WINS and DNS settings
  • Provided technical support for specialized hardware and software systems used in the restaurant industry
  • Provided maintenance, installation and configuration of network and workstation hardware and software

Confidential

Technical Support Specialist

Responsibilities:

  • Developed a multipurpose application capable to make and save employee's information.
  • Created a Database of the employee data file using Microsoft Access.

Confidential

Technical Support Specialist

Responsibilities:

  • Developed and design a GUI base two-player Confidential game using java library.
  • Designed using swing class and 2D array.

Confidential

Technical Support Specialist

Responsibilities:

  • Developed and design a website using HTML script and CSS.
  • Created CSS based user interface.

Confidential

Technical Support Specialist

Responsibilities:

  • Developed and design a website using HTML and PHP code.
  • Created a database to interact with the website using WAMP server and MySQL.

Confidential

Technical Support Specialist

Responsibilities:

  • Developed a simple program of Confidential with Gradient Descent using Java library.

Confidential

Technical Support Specialist

Responsibilities:

  • Simple program of Confidential finding Hard Threshold with Gradient Descent using Java library.

Confidential

Technical Support Specialist

Responsibilities:

  • Developed and design a face identification program using Matlab.
  • Using AR face database, it identifies a person with N number of persons.
  • It performs K-NN, Neural Network, and Naïve Bayes classifier and test the each features of person’s face.

Confidential

Technical Support Specialist

Responsibilities:

  • Developed and design a GUI base program using Confidential .
  • Implements the performance of data manipulation using List and Set interface.

Confidential

Technical Support Specialist

Responsibilities:

  • Developed and design a GUI base program using Java library and swing class.
  • Program creates an Confidential by drawing a randomly selected shapes in a randomly selected color with different block size.

Confidential

Technical Support Specialist

Responsibilities:

  • Developed and design a GUI base program using Java library, swing class, and image Confidential .
  • Program support the Confidential operators using several image filters.

Confidential

Technical Support Specialist

Responsibilities:

  • Developed scripts to test the function of the website.
  • Used selenium WebDriver in eclipse to test the website.

Confidential

Technical Support Specialist

Responsibilities:

  • Created an Confidential using Linux/python script, interacts with Raspberry Pi 3.

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