Technical Consultant Resume

SUMMARY:

I have over four years of experience developing and maintaining software applications through the entire development life cycle. I have experience working for the healthcare industry by designing and developing batch and SOAP web services. I have a deep knowledge of object oriented and database design principles and works to deliver high quality applications. I have also experience in monitoring the infrastructure and performance of the applications.

PRIMARY TECHNOLOGIES:

Languages/Frameworks: Java 6.0, J2EE, JSP, Spring, JPA, Maven, JDBC, Hibernate, SOAP, XSD, WSDL, REST API, heroku, Junit, AngularJS, Selenium Test Automation, C, C++, Shell scripting, IBM AIX, Assembly Language

Operating Systems: Windows, UNIX(Solaris), Linux(Ubuntu)

BPM: Pega PRPC

Tools: GitHub, Eclipse IDE, SoapUI, JIRA, Dynatrace APM, Liquibase

Version Control: Git, SVN, IBM RTC

Servers: Weblogic, Tomcat, IBM WebSphere

Database: Oracle SQL Developer, Oracle JDeveloper, DB Visualizer, MySQL

PROFESSIONAL EXPERIENCE:

Confidential

Technical Consultant

Responsibilities:

Engage in SWAT calls following Confidential protocol. During SWAT severity 1 or 2 call it is needed to communicate effectively with client and team members and simultaneously research proactively for possible cause of issue using technology tools such as Putty, Dynatrace, Pega PDN, AES, NMON Reports, DB Visualizer, Pega PRPC etc.
Monitor agents using AES/SMA, number/name of Browser Requestors, and if needed recycle multiple Production servers within a short timeframe.
Expertise using Dynatrace to monitor Infrastructure and Web Service Performance, etc.., read NMON reports.
Expertise using IBM AIX commands to research CPU, disk space, or memory issues on multiple Production servers, and engage team with findings and possible solutions.
Enhance Shell scripts to reduce manual effort in clearing cache in multiple server applications.
Complete Production Incidents within SLA and provide a root cause analysis.
Flexible to provide input to team members when researching incidents, Performance Testing on weekends, support Pega system admin requests, BIX monitoring, support offshore activities when needed (SCAR, System Health, BIX).
Identify the appropriate project to provide further issue analysis such as DBA, Web Service, UNIX, MRPST, etc.
Demonstrate written and verbal communication skills and listening skills; handled pressure; shared information and ideas; built strong relationships; recognized opportunities.

Confidential

Software Engineer Analyst

Responsibilities:

Completed entire development life cycle for Department of Development Disabilities ( Confidential ) real time interface based in Java and SOAP.
Created proper XML Schema, WSDL, and Java Back End implementation based on client requirements.
Completed entire development life cycle for state client batch interfaces such as Enrollment Database (EDB), Medicare Modernization Act (MMA), and Third Party Liability (TPL) interfaces using flat files for the required client data.
Completed the implementation based on Java using JDBC for data retrieval and updates.
Integrated with Data Architecture Team to review and provide feedback for DBCR's related to DDL and DML statements created by other teams within the project.
Provided support for Maintenance and Operations Team (M&O) to investigate and provide Root Cause Analysis (RCA) for production Incidents that needed a fast resolution to the problem. Used tools such as putty and WinSCP to find logs failure information.
Used Rational Team Concert (RTC) to create, undo, share, update, review, suspend, resume, and patch code.

Confidential

Associate Software Engineer

Responsibilities:

Implemented the application using Agile methodologies - Sprint & scrums.
Interacted with Business Analyst to follow client created Functional Design Documents ( Confidential ) and create a Technical Design Documents (TDD).
Translated business requirements into system interface design.
Used Spring IoC to couple different layers of application such as web, business and DAO layers.
Integrated soapUI Tool for testing both web service applications (ACSSP and Confidential ) and used debugging to verify data is process as designed.
Participated in the full development life cycle for ACSSP application using Java, Spring Portlet MVC, Hibernate, and SOAP service.
Used Git/GitHub as version control software to manage the source code and to keep track of changes to files which is fast and light weight system.

Confidential

Technical Support/Tier 1

Responsibilities:

Handled questions via the telephone addressing both hardware and software related issues for all Confidential products.
Used resources to research and determine a solution for the customer.
Multitasking through multiple systems while troubleshooting with customers.

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