SUMMARY:

• Certified Pega Senior Systems Architect having around 6 years of Experience in Design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications using Pega Systems Pega Rules Process Commander (PRPC).
• Certified Customer Service Architect with good exposure to various solution frameworks like HealthCare and CPM.
• Industry experience in various project roles such as PRPC Senior System Architect and Java/J2EE programmer/ Developer.
• Experience in upgrading the application from 6.2V to 7.1V.
• Extensive understanding and knowledge of PegaRULES Process Commander.
• Designing and Create Rules, Flows, Activities etc., using PegaRULES Process Commander V7.2 SP6.
• Involved in different stages of SDLC like coding, review, testing, deployment and production support.
• Strong Knowledge on 508 compliance and Accessibility Frame Work.
• Expertise in using Functions, SLAs, Listeners and library functions.
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer and PAL.
• Good knowledge on Pega Express, Pega Chat and Pega Co - Browse.
• Integrated external data, configured the Interaction Drivers, and customized the Interaction Portal user interface.
• Proven knowledge in integrating external services using Connector Rules and using various JSP/HTML rules while quickly developing User Interfaces.
• Expertize Customizing CPM flows as per customer process change requirements.
• Hands on experience in gathering the requirements, assigning the tasks to resources and updating the status to the client by end of the day.
• Good knowledge in database programming using SQL, PL/SQL and implementing triggers, stored procedures.
• Expertise in designing enterprise applications using J2EE technologies. Excellent communication and inter personal skills with Good analytical power and comprehensive problem-solving abilities.
• Exceptional leadership qualities, a team player, self-motivated, adaptability and flexibility in working environment.

TECHNICAL SKILLS:

Operating Systems: Windows 2000/XP/Vista, Unix

BPM: Pega Rules Process Commander V7.1/7.2/6.3 CPM 7.2

Programming: Java, J2EE, JSP, Servlets, PL/SQL

Database: MS Access, DB2 8.1, Teradata, SQL Server 2005/2000

Scripting Technologies: JavaScript, HTML, XML, JScript

Web Servers: IBM Web Sphere 6.1, Apace Tomcat 5.x, IIS 6.0

Tools: HP ALM, JIRA, JAMA, PEGA PMF, PEGA PFS

PROFESSIONAL EXPERIENCE:

Confidential, Towson, MD

Pega Senior System Architect

Responsibilities:

• Design & Development of PRPC Smart BPM Components.
• Design and development of Class Structure, Data Model, Process Flow, Activities and UI in PRPC process commander.
• Integrated external data, configured the Interaction Drivers, and customized the Interaction Portal user interface.
• Made the application 508 compliant, updated the sections accordingly whenever needed.
• Active participation in upgrading the application from V6.3 to V7.2
• Involved as a Build master role to manage rulesets at Enterprise Framework level for different release dates and slivers.
• Created Reports and graphs to display the workload.
• Used PAL and Tracer tools for performance tuning.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints etc.
• Involved in Design and development of User interfaces using Harness, sections and flow action rules.
• Implemented file listeners and agents when needed.
• Worked on Pega Express, Pega Chat and Pega Co-Browse.
• Migrated data instances and rulesets from development to SI, QA, UAT when needed.
• Running batch jobs when needed in different environments.

Environment: PRPC 7.2/ 6.3 SP2, Oracle 10g, jQuery, HTML, CSS, and Java Script.

Confidential, Columbia, Maryland

Pega Developer

Responsibilities:

• Design and development of Class Structure, Data Model, Process Flow, Activities in PRPC process commander.
• Developed Rule templates for use by other team members to design other related projects at Enterprise framework.
• Involved as a Build master role to manage rulesets at Enterprise Framework level for different release dates and slivers.
• Created reports using list view and summary view rules.
• Experience in PROD support and Involved in Bug fixes and Unit testing.
• Worked on DB mapping, remote DB connection, and other DB related operations.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, Authentication Service etc.
• Design and development of Data Model, Class structure, Organizations structure, Access Group, Process flow, Activities, Flow actions, UI properties, Rule sets and versions.
• Created Operators, Workgroups, Workbaskets, Data tables, skills.
• Designed and developed Declare-Index, Declare trigger and Data pages.
• Implemented Rule-Connect-SOAP, Rule-Connect-HTTP to connect to various services using connect-SOAP, Connect-HTTP methods respectively
• Involved in Design and development of User interfaces using Harness, sections and flow action rules.

Environment: PRPC 6.3 SP2, CPMHC, Oracle 10g, jQuery, MS Visio 2003, Java 1.5, CSS, and Java Script.

Confidential

Pega Developer

Responsibilities:

• Created user interface rules (Harness, Section and Flow Actions).
• Creating data tables.
• Fetching data from data tables and displaying in sections.
• Exposing properties.
• Debugging the issues using Clipboard and Tracer.
• Creating flows (starter flows, sub flows and screen flows)
• Creating activities to integrate with external databases.
• Consuming external web services.
• Rule packaging and migration.

Environment: PRPC 6.3 SP2, CPMHC, Oracle 10g, jQuery, MS Visio 2003, Java 1.5, CSS, and Java Script.